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06/11/2017 07/11/2017
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    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

    705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
    +1 855-605-0318
    Hotel website
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    06/11/2017 07/11/2017
     14 people are viewing this hotel
    USD 196*
    USD 155*
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    USD 196*
    USD 155*
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    USD 196*
    USD 155*
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    Traveller (1224)
    Room & Suite (492)
    Pool & Beach (87)
    Overview
    • Excellent46%
    • Very good29%
    • Average13%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “double tree” (79 reviews)
    “glass elevators” (65 reviews)
    “city view” (102 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
    Special Offer: Double Points,Every Stay
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    6 Nov.7 Nov.
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    1 room, 2 adults, 0 children
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      USD 155
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    Write a Review
    Reviews (3,358)
    There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
    See the most recent reviews
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    931 - 935 of 3,343 reviews

    Reviewed 11 February 2016

    Going thru reno - great location and views or mountains or town. Staff friendly but cleanliness an issue. Resolved issues but took a couple times. Breakfast chefs did great job. Stacey at front desk happy and made you feel at home. Once they work the...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Tomu1013
    Response from Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 February 2016

    Dear Tomu1013, Thank you for posting a review on TripAdvisor. We appreciate you allowing us the opportunity to take care of you during your stay with us and apologize for any inconveniences you encountered. Our renovations are on pace to be complete by the end...More

    Reviewed 10 February 2016

    We reserved a suite at the hotel on Saturday, 2/6/2016 to celebrate my 15 year old granddaughter's birthday. We are extremely unhappy with the whole experience. On arrival at about 11:00am, we were met in the parking lot by an employee who rudely informed us...More

    Review collected in partnership with DoubleTree by Hilton
    11  Thank Mike C
    Response from John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 16 February 2016

    Dear Mike C, Thank you for your feedback. I apologize for your interactions with our parking staff and have addressed this with them. As well, I apologize for the delay in receiving your room. We’re sorry the food quality didn’t meet your expectations. At our...More

    Reviewed 10 February 2016 via mobile

    No way to describe the level of incompetency and disorganization that we were met with at our most recent and last stay. Room that we pre registered for was still not ready at 6:15 pm. Room service delivered melted ice cream sandwiches and cold cheeseburgers....More

    9  Thank TN426
    Response from John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 13 February 2016

    Dear TN426, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as...More

    Reviewed 9 February 2016

    I stayed here a year ago for All State Band, and offered several complaints. I was pleasantly surprised for this year that MANY positive changes had been made. First, wifi is now available in the rooms included in the room rate (no extra charge), the...More

    Thank sherry g
    Response from Sharon R, Director of Sales at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 23 February 2016

    Dear Sherry g, Thank you for sharing your wonderful review of The Park Vista DoubleTree on TripAdvisor. We are delighted that you enjoyed your visit with us and that we were able to meet your expectations! We apologize for the dust and thank you for...More

    Reviewed 8 February 2016

    While I hope it's not a common occurrence at the PV, we had a series of unfortunate events that ruined our experience at this hotel. We were among the people who have previously commented who checked in on Feb 6. Nightmare is an understatement. We...More

    8  Thank TripReviewer88
    Response from John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 11 February 2016

    Dear TripReviewer88, Thank you for your feedback and for choosing our hotel. We’re sorry for the delayed check-in and that you encountered housekeeping problems. Unclean hallways are not typical at our hotel, and we appreciate that you brought this to our attention so we could...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 128 - USD 319 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Gatlinburg
    • #2 Business Hotel in Gatlinburg
    • #14 Romantic Hotel in Gatlinburg
    • #20 Family Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 312
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hilton Hotels Direct, Cancelon, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Park Vista Resort ,
    • Park Vista Motel Gatlinburg Tn ,
    • Park Vista Gatlinburg ,
    • Park Vista Hotel Tenn
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    Traveller (1224)
    Room & Suite (492)
    Pool & Beach (87)
    Dining (52)
    Hotel & Grounds (838)
    Bathroom (28)
    Family and Play Areas (16)
    Business Centre & Event Rooms (14)
    Nearby
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    1.11 km away
     
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    .50 km away
     
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    1.07 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ianna H
    16 October 2017|
    AnswerShow all 4 answers
    Response from PaintCreekGal09 | Reviewed this property |
    I thought they do allow pets but not sure since I don't take my pets traveling. Call the hotel to confirm.
    0
    Votes
    Ianna H
    16 October 2017|
    AnswerShow all 5 answers
    Response from Sherry N | Reviewed this property |
    I just checked with an employee of this Hotel and was told they are now PET FRIENDLY. MAX of two pets, no more than 75 pounds and there is a pet fee of $25 per pet.
    0
    Votes
    Brooke E
    15 August 2017|
    AnswerShow all 3 answers
    Response from Connie B | Reviewed this property |
    I think so . I suggest you call to verify
    0
    Votes
    Room Tips
    "Be aware that room rate does not include room and city tax"
    Read review
    "Request a top floor that views over the city of Gatlinburg."
    Read review
    "Choose a high floor, you will have better views !"
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    "Upper floors cost a little more per night. Most rooms will have a decent view though."
    Read review
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