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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Doubletree.comUSD 157*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,131 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,118: English reviews
Fort Wayne, Indiana
Reviewed 10 September 2015

Although the hotel is not on the main drag there is a trolley service that is only 50 cents that runs every half hour. The rooms were good size and had a small balcony that overlooked the mountains. The hotel was very reasonably priced.

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Helpful?
Thank Tammy L
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Tammy L, Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first...

Reviewed 10 September 2015 via mobile

We love this hotel! It's always clean, it's got comfortable beds, delicious cookies upon check in and an awesome pool area! The trolly comes right to the hotel to pick you up and drop you off. If you want a good vacation this is the place! The staff has always been very nice and they even let us park our...

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Helpful?
Thank Amanda H
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Amanda H Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first...

Belfry, Kentucky
Reviewed 8 September 2015

First we got an email that we could upgrade to a better room, arrived and was told we couldn't. there is an upcharge for a better balcony view which is useless cause of the constant water from the above A/C units, you cant stand out on it .went to the pool, found people with coolers of beer in the pool...

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Helpful?
5Thank billy m
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear billy m, Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and we will incorporate your comments into our ongoing service training and efforts to improve our guests' experience. I apologize for the mismanagement of the situation, and for the...

Trinity
Reviewed 7 September 2015

The view is amazing. The drive up to the top can be taxing on a 2 wheel drive vehicle. great location. The rooms are dated. Old carpet. smells musty. old looking decor. Lobby looks more modern than the rooms do.

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Helpful?
1Thank JENNIFER K
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear JENNIFER K, We appreciate your feedback about our property. We have a full refresh planned to begin in January 2016. We do hope you allow us to host you again. We wish you safe travels. Thank you Liz Wiand Manager on Duty

Chattanooga, Tennessee
Reviewed 7 September 2015

I stayed with two of our granddaughters, ages 5 and 8. Our room was large with a balcony facing the beautiful mountains. Beds were comfy, clean and cozy. The pools were fabulous and stayed open till midnight. Lovely way to relax after a long day of driving. But the highlight of the stay was a gentleman named "George". We met...

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Helpful?
Thank Sandra S
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Sandra S, Thank you for your review. We value your feedback and look forward to hosting you and yours again in the near future. Liz Wiand Manager on Duty

Louisville, tn
Reviewed 6 September 2015

Just coordinated a smaller wedding at Park Vista and loved working with this crew! Chairs and tables were set up early, staff were extremely helpful and hard working, grounds are lovely and the food they served seemed to be enjoyed by all! Christine was great to work with as their wedding person and rooms looked nice, even though I wasn't...

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Helpful?
Thank Tntraveler207
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Tntraveler207, Thank you for reviewing your experience with our property even thought you were unable to stay with us. Christine is a great aspect to our weddings planned on property! We are thrilled you enjoyed your experience with us and hope to be a host to you soon! We wish you safe travels. Thank you Liz Wiand Manager on...

Reviewed 5 September 2015

As other reviewers stated, lobby and grounds very nice. Rooms a little disappointing. I get that the hotel is not new, but carpeting that is stained and almost worn through is unacceptable for a Hilton property. On a positive note the view was great as were the hotel staff. We enjoyed dinner in the hotel restaurant our last night. Dinners...

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Helpful?
3Thank Tony I
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Tony I, Thank you for providing us with your feedback from your stay at our property. We have a refresh set in place to begin in January 2016. We will be replacing all carpeting, we do apologize for the discolorations, as well as the beds. We look forward to hosting you again in the near future and do hope...

Reviewed 3 September 2015

Very nice hotel with a great view of either downtown Gatlinburg or the beautiful Smokey Mountains. Nice rooms with comfortable beds. The food prices in the restaurant are a little too expensive or I would rate this hotel as excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tonysR6773YV
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear tonysR6773YV, We appreciate you taking the time to provide feedback pertaining to your stay at our property. Our views from atop our hill are some love to talk about. We look forward to hosting you again in the near future and wish you safe travels. Thank you Liz Wiand Manager on Duty

Reviewed 1 September 2015

Needed to stay in a hotel room for one night while in Gatlinburg. All in all, this is a good choice hotel for anyone visiting the Smoky Mountains on the TN side. Close to all Gatlinburg/Smoky Mountain attractions and the rooms are decent overall. Having a balcony with the mountain view is an added plus.

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Helpful?
2Thank RZA885
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear RZA885, Thank you for your feedback. We are thrilled you enjoyed your stay and the beautiful views of the mountains atop our hill. We look forward to hosting you and yours in the near future. Thank you Liz Wiand Manager on Duty

St. Louis, MO, United States
Reviewed 31 August 2015

We chose this hotel because of it's location - Very close to town, but more "in" the mountains than others we considered. Room was nice, bed was nice, in-room coffee maker and fridge are always nice. We were disappointed that after calling to confirm we could have a room with a balcony, and was told that all rooms have balconies,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
3Thank Donald N
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Donald N, Thank you for taking the time to provide your feedback pertaining to your stay. Our balconies are not ones of the normal hotel, due to our high rise status of 15 floors. This is for safety of our guests. We look forward to seeing you soon in the near future and hope you have safe travels. Thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $173 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Hotwire, Expedia, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room has a view one will enjoy.”
alvis-f, 17 May 2017 | Read review
“Ask to be up as high as for an amazing, awesome view!! The 2 bedroom; 1 room a King Bed; 1 room Bunk Beds are GREAT if traveling with kids!”
  • Safe inside the room
  • Vanity Room Area in King Bed Room
  • TV in the Bunk Bed Area
  • View from the 8th floor
  • 1/2 Bath inside the Bunk Bed Room
  • Closet Area with Safe inside our room
  • View from our Balcony on the 8th floor
  • Bathroom inside our King Bed Room
joanie30735, 15 May 2017 | Read review
“6th floor still had great mountain views”
MayberryTourism, 4 May 2017 | Read review
“Unless you have a fear of heights, definitely try to get a high floor with balcony view.”
lchjr, 2 May 2017 | Read review
“Face the mountains!!!”
ane4ka_100, 25 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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