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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,060 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,047: English reviews
Reviewed 20 May 2015 via mobile

Hotel is a bit dated but rooms are comfortable, have great views and free wifi. Pool is shallow so not suitable for serious exercise and gym very small. My two requests would be to have chairs on the bedroom balconies - great view but nothing to sit on to admire it - and please get rid of the caged birds...

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Helpful?
1Thank Richard45732
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We would like to thank you so much for staying with us recently. We also appreciate your comments and suggestions. We are very excited to share with you that we will be receiving an update for our rooms in the near future- including bedding, carpets, furniture, etc. We also expect upgraded fitness equipment as well. So we certainly hope you...

Northville, Michigan
Reviewed 20 May 2015

We visited this resort over Easter Weekend. Check in was slow as you can imagine but my kids LOVED the property. The drive up to it alone was an adventure... twisty turny long road... very cool. The hotel itself stands out in Gatlinburg by design. The town is so rustic and quaint and this property is so modern looking with...

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Helpful?
Thank Over40MarriedMama
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to post this wonderful review. We are thrilled to hear that your family enjoyed their time together and that The Park Vista and our staff could be a part of that experience. Again, thank you for sharing with us and please come to visit us again soon!

Bridgeport, West Virginia
Reviewed 20 May 2015

Wonderful time in the mountans. The Park Vista is set up high and away from the crowds in Gatlinburg but close enough for easy access. The hotel has had been e modeled not to long ago and the rooms are very nice and comfortable. There is wonderful views of the mountains. I have gone in the fall mostly. Excellent restraurant....

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Helpful?
Thank Rshawafc
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to post this wonderful review. We are so glad that you enjoyed your stay and certainly hope that you will visit us again soon!

Boone, United States
Reviewed 20 May 2015

Great time at this hotel! Loved the pool and the little bit of distance from the action of the Gatlinburg strip was very nice. Definitely would return. The breakfast buffet was nice and the pizza much better than delivery!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hope C
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

First, let me say thank you for choosing The Park Vista- a DoubleTree by Hilton for your recent stay in Gatlinburg. We are so happy to hear that you enjoyed your stay. Thank you for taking the time to post this wonderful review. We certainly hope that you will visit us again soon.

Swanton, United States
Reviewed 19 May 2015

We checked in the two room suite, first we waited for 15 mins. for them to make us a key then we needed to ask them to bring our pillows for the sofa bed(20 mins) and water was coming into the room from the patio that was flooded, our carpet was wet about 6 foot so we all had wet...

Review collected in partnership with DoubleTree by Hilton
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3Thank Edward P
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We would like to thank you for your recent stay with us. We also sincerely appreciate your feedback and letting us know about this experience. We are very sorry that our staff response to this matter did not meet your expectations. However, please know that sharing this information with us will allow the opportunity for these matters to be addressed...

Lakeside, United Kingdom
Reviewed 17 May 2015

Stayed 30th April-2nd May. Arrived after Hiking all day, stood in line at reception, i was called to check in by a Guy in a suit, just as i was moving forward a Lady went straight up the Guy in the suit (he had short spikey hair) spoke to him and he then went to deal with whatever she had...

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Helpful?
2Thank David S
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We would like to thank you for staying with us and also for taking the time to share your experiences. We are so happy to hear that you enjoyed your room and view. We understand that the service that you received did not meet your expectations and for that we sincerely apologize. However, please know that your feedback is invaluable...

United States
Reviewed 17 May 2015

The hotel was beautiful and well maintained. The major problem I had was that I booked a mountain view room but was given a room that in addition to the mountain view, overlooked the service entrance/ loading dock/ parking lot/ forklift operations / large lower flat roof etc. There was a very loud chiller unit that ran all day and...

Review collected in partnership with DoubleTree by Hilton
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Thank Charles H
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

First, we would like to thank you for choosing The Park Vista a DoubleTree by Hilton for your recent stay in Gatlinburg. We also thank you for taking the time to share your thoughts with us. We understand that there are mountain view rooms that are positioned above the service entrance and apologize that this was a disturbance for you....

Marietta, Georgia, United States
Reviewed 17 May 2015 via mobile

All in all I really enjoyed the hotel quite a bit. Nice rooms, well kept and family friendly. Pool has extended hours which is great as well. However I found the front desk staff to be quite condescending to a reservation mistake made on THEIR part. He would have no part of helping me resolve my issue, just call the...

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1Thank Garimusprime
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We would like to thank you for being our guests recently as well as taking the time to share your thoughts and experiences. We regret that the service that you experienced did not meet your expectations. However, please know that calling these circumstances to our attention will allow us the opportunity to further research these instances and address them accordingly....

Reviewed 13 May 2015

This was our first stay at the Park Vista and it won't be our last! We loved the atmosphere in the lobby, the bar and bartenders were very nice, the restaurant served great food and had very nice wait staff, and our kids enjoyed the pool. The restaurant served a special breakfast and dinner buffet each day (or you could...

Review collected in partnership with DoubleTree by Hilton
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Thank 265virginiam
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your fantastic review. We are so pleased to hear that you enjoyed your stay and had the opportunity to visit our wonderful food and beverage outlets as well. We can certainly agree that our views are breathtaking...even after being here for years. Again, thank you for taking the time to share your thoughts, and we...

Gatlinburg, Tennessee
Reviewed 13 May 2015

Birthday get-a-way for my daughter and her friends. We got the Jr. suite with the 4 bunk beds. Pros: pool is awesome (2 levels; 2 slides; hot tub; kiddy pool; towels provided; opens to the outside pavilion area; weight room); room was clean; the kids loved having their own bunk beds and half bath *hotel offers breakfast ($13 for adults--all...

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1Thank travelnow4fun
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you sincerely for taking the time to share your experience with us. We are so delighted that you chose The Park Vista to host your daughter's birthday weekend. We are so happy to hear that they enjoyed their suite and the other amenities that we are proud to make available to our guests. We also appreciate your comments regarding...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $143 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up you stay the better the view.”
 of 5 bubbles DRussell40, 22 Mar 2017 | Read review
“405 was lovely!”
 of 5 bubbles lisas624, 21 Mar 2017 | Read review
“service elevators can save you considerable time”
 of 5 bubbles mschellhouse, 16 Mar 2017 | Read review
“Specify city or mountain view, depending on your preference. Higher floors are probably quieter.”
  • View from the 13th floor
 of 5 bubbles Susan_7654, 14 Mar 2017 | Read review
“3rd floor or above; ask for mountain & city view.”
 of 5 bubbles 556carolh, 10 Mar 2017 | Read review
5 of 5