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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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2,931 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 2,919: English reviews
Woodridge, Illinois
1 review
Reviewed 6 days ago NEW

Me and my wife stayed at Park vista for a week. Very beautiful hotel, great view, responsive/proactive staff! Loved the stay! Will be back! The room was a good size and very clean. As advertised on their website!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jillhH2971UY
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to provide a review on TripAdvisor. We are delighted that our service and product have met your expectations. Receiving reviews such as yours is always so encouraging to our team and helps us to reward our staff for a job well done. I assure you that your comments will be shared as... More 

Roberts, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Hotel was noisy. Price was high. Staff not friendly. Thanksgiving day meal offered was priced out of this world. There were no do not disturb signs or anything to keep housekeeping out of the room. Bathroom could have used a little more cleaning.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank G5180NXdaved
John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear G5180NXdaved, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention. Your review will help us correct similar issues in the future. As well, I regret that you experienced an unacceptable level of service. We... More 

Atlanta
Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago NEW

We were looking for a quick get away over the July holiday and stayed at the Doubletree. The hotel is very clean and the rooms are spacious. We got two rooms connecting since we had two teenage boys. The breakfast is great and filled them up. Close to downtown that you can take the trolley or drive down the hill.... More 

Helpful?
Thank Scott H
Tiffany D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies! More 

Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Staff had poor attitudes and were not helpful. Poor customer service and several other aspects of our stay were very disappointing. Noisy trucks making early (before 7am) deliveries awakened us every morning, no towels at the pool, late housekeeping (after 5 pm) was inconvenient and a refusal to assist us at all when our car wouldn't start the morning we... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank beverlys32
John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear beverlys32, Thank you for your review of our hotel. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay. We apologize for the issues encountered and we’re working with our team to ensure the situations don’t happen again. We will reach out to you shortly to further assist. If you return to... More 

knoxville
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

The bunk bed mattresses here are at least 4 times as thick as Dreamore and they have their own sheets and blankets unlike Dreamore. Room was roomy, clean, and comfortable. Staff is very friendly and accommodating - great hosts all around!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lodenj
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies! More 

Lexington, Kentucky
1 review
Reviewed 1 week ago

Rooms are good , service is great, location is superb! Views will not be beat anywhere. Pool and hot tub well above average! Outside fire pits are just another brilliant touch. With the exception of walking downtown absolutely no need to leave the grounds!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ThaddeusCox
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies! More 

Nashville, Tennessee
1 review
Reviewed 2 weeks ago

Beautiful hotel tucked away with an amazing mountain view. Modern with many amenities for everyone in the family to enjoy. Amazing pool and water slide to entertain young ones, restaurants are highly recommended, and rooms are spacious and elegant.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 484jamig
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies! More 

Loudon, Tennessee
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Excellent check in service and exceptionally good warm cookies. Beautiful clean room with a great view of the fall colors in the mountains. Friendly bar tenders and great appetizers from the grill. The fire pit is wonderful on a cool fall night.

Helpful?
Thank Cruisinpups
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to provide a review on TripAdvisor. We are delighted that our service and product have consistently met your expectations. We are always looking for ways to improve and there is no better way to achieve progress than to listen to our guests. Receiving reviews such as yours is always so encouraging to... More 

Enterprise
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

The Park Vista was absolutely wonderful! The mountain view was great. The balconies are small but it's still nice to open up the doors and let in the mountain air. The lobby, bar and restaurant are very nice and the service was excellent.

Helpful?
Thank Scrappy917
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies! More 

Atlanta, Georgia
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago

The rooms are big and spacious. Very nice view from the upper rooms. It's the 3rd time we book this hotel. The beds are like home. It badly needs a fresh coat of paint. Breakfast was average and bland. The person at the eggs station can definitely not make an omelet, the veggies where still far too crunchy and raw.... More 

Helpful?
1 Thank Kwietje
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to provide a review on TripAdvisor. We are always looking for ways to improve and there is no better way to achieve progress than to listen to our guests. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $132 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Orbitz, Hotels.com and Odigeo so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
“No chairs on balconies - bring your own. Use both elevator tunnels to your advantage - Click on both to get down quicker.”
 of 5 bubbles TravelinHoss, 11 Nov 2016 | Read review
“You want a room facing Gatlinburg if possible. Very quiet.”
 of 5 bubbles 506keithb, 7 Nov 2016 | Read review
“We requested a tree/mountain view with our first room, but we ended up loving the town view with our second room. The lights really pretty.”
 of 5 bubbles alicebC1818YS, 1 Nov 2016 | Read review
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