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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1320)
Room & Suite (540)
Pool & Beach (90)
Overview
  • Excellent47%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(84 reviews)
“mountain view”(164 reviews)
“pool area”(201 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Jul.31 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,605)
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3,590 results
Traveller rating
1,606
1,034
486
274
190
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LanguageEnglish
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1,606
1,034
486
274
190
Show reviews that mention
All reviewsdouble treemountain viewpool areawarm cookieshotel restaurantbreakfast buffettrolley servicefamily suitefire pitgreat poolkids loved the poolbunk bedsparking lothot tubthe smoky mountainsfamily vacationthe main strip
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1 - 5 of 3,590 reviews
Reviewed yesterday

This hotel was built in 1976 and features an atrium-style, cylindrical structure. The exterior of the hotel appears very dated. From a professional hotel appraiser's perspective, the design of the hotel has some functional obsolescence as well. However, the rooms have been renovated and are...More

Thank hotelappraisers
Hotel's Favourite
Reviewed 4 weeks ago

Searched for a long time to find the right hotel for our family getaway to Gatlinburg, and we were happy we found this one. First things first, it's off the strip, which was perfect for us, The downtown area can get hectic, and while I...More

3  Thank Ashley L
Response from David M, Director of Revenue at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 4 weeks ago

Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team!! We look forward to your next visit.

Reviewed yesterday

I've stayed in plenty of DoubleTrees for business travel and I know they're not luxury hotels - they serve a great purpose for business travel! When I was searching for where to stay for our trip to Gatlinburg, I saw this property and it looked...More

Thank James W
Reviewed 2 days ago

Hotel itself is in a great location with wonderful views of the mountains. The lobby is really nice with a grill and great pool area. However, the rooms themselves are dated. Other issues include the constant dripping of water from air conditioning units to the...More

Thank Allen G
Response from Martha W, Exec Admin Asst to General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded yesterday

Thank you for taking the time to share feedback on your recent stay with us via social media. We are glad you enjoyed our views and our public areas. We appreciate your candid review of our guest rooms and housekeeping services, and we will keep...More

Reviewed 3 days ago via mobile

I stayed at the Park Vista 3 years ago and loved everything about it, so I was anxious to return this summer. It is a beautiful property that shines brightly on top of the hill with stunning views of the Smokies. See the attached photos....More

Thank tjonch
Response from Jennifer J, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 2 days ago

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 140 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 140 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1320)
Room & Suite (540)
Pool & Beach (90)
Dining (56)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Jessica D
28 June 2018|
AnswerShow all 4 answers
Response from Martha W | Property representative |
Our pool is open 6 am until midnight.
0
Votes
Alex L
18 April 2018|
AnswerShow all 7 answers
Response from Martha W | Property representative |
The Gatlinburg trolley system is the best way to go downtown from Park Vista. $2 for an all day pass, comes right to the front door of the hotel. All the trolleys go to the Aquarium. Should take about 15 minutes.
0
Votes
Byrde2010
20 January 2018|
AnswerShow all 5 answers
Response from Miranda B | Reviewed this property |
Call the hotel directly and ask.
0
Votes
Room Tips
"Def. want a mountain view room"
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"Clean rooms and great views"
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"Ask for a mountain view room, from the 10th floor on up. There are 15 floors. Higher up..the better the view."
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"5th floor facing the "park" - lovely view"
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