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Hilton Garden Inn Gatlinburg Downtown

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Traveller (273)
Room & Suite (209)
Dining (31)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire pit”(187 reviews)
“river road”(101 reviews)
“the main drag”(102 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Gatlinburg Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Gatlinburg Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,034)
There are newer reviews for Hilton Garden Inn Gatlinburg Downtown
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1,294
500
155
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31
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1,294
500
155
48
31
Show reviews that mention
All reviewsfire pitriver roadthe main draghot tubwithin walking distancevery nice hotelindoor poolparking garagegreat place to stayhousekeeping staffwould definitely stay here againshower headnational parkthe room was niceup to dateking bedpigeon forge
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401 - 405 of 2,028 reviews
Reviewed 20 November 2016

Very nice hotel very clean nice location staff seem friendly did not eat breakfast because of the cost my only concern was the cost of the three night I thought it was a little high but I know I was paying for locationMore

Review collected in partnership with Hilton Garden Inn
1  Thank garygN9576SD
Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 22 November 2016

Dear garygN9576SD, Thank you very much for taking the time to review your stay and for choosing our hotel to celebrate the 25th Anniversary. I hope it will become a tradition, and our team will have many more opportunities to serve you. We all appreciate...More

Reviewed 20 November 2016 via mobile

We were very pleased with the Hilton Garden Inn Gatlinburg in every way. Quiet yet close to everything we wanted to see. Free parking so no hassles with finding a place to park. Staff was courteous and helpful with our questions and concerns. Will definitely...More

1  Thank tpq542
Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 20 November 2016

Great to hear from you, tpq542! Thank you for staying with us and letting us know that you loved everything about your stay. Thanksgiving and Christmas holidays are almost here, so I would like to invite you to visit us again soon to celebrate the...More

Reviewed 19 November 2016 via mobile

Don't stay in Room 211 if you want to look out a window....you only see a wall that is part of the roof. Our bed had a wood frame with sharp corners that stuck out past the mattress that we both hit with our shins...More

Thank Terry B
Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 20 November 2016

Dear Terry B, Thank you for taking the time to review your stay. First, I want to say thank you for choosing us among other hotels in Gatlinburg. We truly appreciate your loyalty and want you to come back. As you can see from so...More

Reviewed 17 November 2016 via mobile

I stayed for two night in early November. The hotel is pleasant, with comfortable rooms, good breakfast and friendly staff. The river is across street and it is an easy talk and to the Main Street, shops, events and restaurants. Gatlinburg also allows you easy...More

Thank David S
Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 17 November 2016

Dear David S., I am glad to hear you loved everything about your stay and would like to invite you to visit us again in the future. As you mentioned in your comments, our comfortable rooms and friendly staff make a big difference. Thank you...More

Reviewed 16 November 2016

My family and I stayed at this HGI location for 3 nights recently. Stayed completely on points, and I feel we received good value for the points burned. Property is clean and pretty well kept. One caveat: during our stay workers were redoing the walls...More

Thank AdvoChampion
Response from Ivan A, Manager at Hilton Garden Inn Gatlinburg DowntownResponded 17 November 2016

Dear AdvoChampion, Thank you for staying with us and leaving this positive review. I want you to know that we appreciate your loyalty to the Hilton brand very much and our location particularly. We strive to provide clean and well maintained rooms and public spaces...More

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Best Value Properties in Gatlinburg, TN
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 139 - USD 310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Gatlinburg
#1 Green Hotel in Gatlinburg
#3 Romantic Hotel in Gatlinburg
#5 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 139 - USD 310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Gatlinburg
#1 Green Hotel in Gatlinburg
#3 Romantic Hotel in Gatlinburg
#5 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (273)
Room & Suite (209)
Dining (31)
Pool & Beach (26)
Amenities (12)
Business Centre & Event Rooms (7)
Questions & Answers
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Jessica C
29 March 2018|
AnswerShow all 5 answers
Response from Taletimes | Reviewed this property |
The Hilton is in a perfect location, one block behind Main Street away from any noise but easy to walk. It’s also within a mile or so to the entrance to the national park. Very nice hotel.
1
Vote
27 March 2018|
AnswerShow all 2 answers
Response from Fun1313 | Reviewed this property |
I do not think so ,but they do have handicapped rooms.
0
Votes
pedinurse
12 March 2018|
AnswerShow all 5 answers
Response from david e | Reviewed this property |
No need to renovate, it's a very nice place
0
Votes
Room Tips
"We always insist on a room away from the elevators."
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"As any hotel - farthest from the ice maker and elevator."
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"Amazing amenities, Fantastic Customer Service"
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"Ask for a room with a fireplace!"
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