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Sidney James Mountain Lodge

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828 Reviews from our TripAdvisor Community

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Showing 824: English reviews
Erwin, Tennessee, United States
Reviewed 19 September 2014

The Sydney James is by far the best place to stay in Gatlinburg. The facilities are a bit older than some but well kept and clean. The staff was amazing!! While cooking for our family we needed a second frying pan and they went out of their way to help us locate one out of another room. I would recommend...

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3Thank Khumphreys1972
Cincinnati, Ohio
Reviewed 16 September 2014

This Hotel has a section across the street that looks like it used to be a seperate hotel, however it is run down moldy and we had water leaking through the ceiling in that room. We called the front desk and they were able to accomadate us (after some resistance) and gave us a room in the main hotel with...

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4Thank DTW O
Reviewed 16 September 2014

Thoroughly enjoyed our stay creek side room was just as pictured,very convenient location friendly and helpful staff,will definitely stay there again.room was clean and well kept,no need for ac cool air off the stream was sufficient.

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1Thank tallhorseman39
Oak Ridge, Tennessee
Reviewed 16 September 2014 via mobile

Everything was awesome with the exception of the showers. The water temperature fluctuated greatly and the lack of an anti-scald valve meant you couldn't stand under the water while you were showering

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Thank Jason A
Reviewed 9 September 2014 via mobile

I came down with my family for the weekend to preform a wedding. The staff was very friendly, our room was clean and we found it to be very convenient to town with two trolley stops in front. The kids loved the indoor pool and hot tub. My wife wants to come back for our anniversary, and we most likely...

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Thank Nic B
Louisa, Kentucky
Reviewed 2 September 2014

We reserved our room two weeks prior. We were on the ground floor and in walking distance of Gatlinburg. When we arrived at the motel, we were checked in quickly. We went to our room and first thing we noticed was, we had a crack under the door big enough that a crawly something could have came in. We stuffed...

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1Thank Shona S
Greensboro, North Carolina
Reviewed 2 September 2014

Hotel is very convenient to all areas and roads. The stream running by room was nice. Room and furniture was old and musty. Had problems with noise from next room 2 of 5 nights with no resolution from desk. At check out the clerk did not want to give me a receipt, did not ask how our stay was or...

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Thank Barry H
Lancaster, Kentucky
Reviewed 2 September 2014

Stayed in August 2014 & had some issues with the maintenance/TV guy being in our room. The extra security latch is broke & spotted 1 roach which I killed. We loved the room though. 1 king bed (which was clean....mattress/box springs was not covered in plastic, which always raises suspicion of bugs), 2 full baths (1 upstairs & 1 downstairs),...

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Thank SmokyMntAngel
Atlanta, Georgia
Reviewed 26 August 2014

We reserved our room online-perhaps the hotel saves the really gross rooms for the guests paying a discounted rate? 1) The hotel looks like it's partially under construction-I didn't hear any noise but it looked terrible upon first impression. 2) The door barely opened, you had to shove it really hard-same to close obviously-there was a gap in the door-great...

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5Thank LeashATL
Louisville, Kentucky
Reviewed 25 August 2014

The staff was "extremely rude" to my wife. She has a disability and is unable to stand for very long. The reservation was booked online and upon arrival my wife was told she would have to wait for service. That should've been the first clue since there were no other customers at the desk. Then the next clue was that...

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4Thank Duane R

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Courtside Double Queen Room (39)
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room

Additional Information about Sidney James Mountain Lodge

Address: 610 Historic Nature Trl, Gatlinburg, TN 37738-3343
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $70 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sidney James Mountain Lodge 2.5*
Number of rooms: 136
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Also Known As:
Sidney James Mountain Hotel Gatlinburg
Sidney James Mountain Gatlinburg
Sidney James Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Sidney James Mountain Lodge staff and other travellers.
19 questions
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4 months ago
Mount Juliet, Tennessee
over a year ago
Concord, North Carolina
5 months ago

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Questions? Get answers from Sidney James Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Creekside rooms have a stand-up balcony. Beware!”
 of 5 bubbles V5684ZIdebbiew, 6 Dec 2016 | Read review
“On the River Side!!!”
 of 5 bubbles tarilynn56, 4 Dec 2016 | Read review
“Don't let them put you in the basement!”
 of 5 bubbles PaulaSfromGA, 1 Dec 2016 | Read review
“Ask for room with balcony over creek”
 of 5 bubbles Y2367YZlisaw, 18 Nov 2016 | Read review
“Ask for a quiet room in the back building with a patio overlooking the creek.”
 of 5 bubbles 40brentonp, 31 Oct 2016 | Read review
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