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Holiday Inn Express Brooklyn

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318 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Eastern Norway, Norway
Reviewed 20 March 2015

Stayed here for seven nights in March. Recommended if you want a cheaper option than Manhattan hotels. The subway is a very short walk away. You will save tons of money by going with this option and not having massive standards. Ashleigh at the desk was very helpful and had a great smile. Very service-minded and helped us out whenever...

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Helpful?
3Thank spitfireix
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Spitfireix, Thank you so very much for taking the time to review your stay with us. Your comments and suggestions are all valuable and we thank you for your feedback. We are glad that you enjoyed your stay and services of our committed team members. We can't wait to see you again. Regards, Sudhir - Front Office Manager

Fort Worth, Texas
Reviewed 13 March 2015

I stayed at this hotel for one night, in mid-March 2015. The location is only one block west of the Union Street subway station (R train) in the Park Slope neighborhood of Brooklyn. The neighborhood is one of the most affluent in Brooklyn and I felt safe enough walking around at night. There were two items which kept me from...

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Helpful?
2Thank frequent_trav_tx
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Guest, While we appreciate your kind review, we are so sorry for the inconvenience that you had to experience during your stay with us. I can assure you that the management is working diligently to find a suitable solution to address the elevator issue and we expect to soon have a more permanent solution. Your comment about the plumbing...

Kamloops, Canada
Reviewed 15 February 2015

We stayed here for five nights. It is close to the subway station on Union St. In Brooklyn. It takes 35 min by subway to get to Time square. It's about a 30 minute drive from LGA airport. Hotel charges for parking but there is plenty of safe parking on the streets around the hotel. The breakfast was good with...

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Helpful?
2Thank Lahoj
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Lahoj, Thank you for the great review highlighting our hotel's convenient location and our service. We appreciate your valuable comments and let me assure you that it was our pleasure to serve you during your stay in NY. We hope to see you in the near future. Regards, Sudhir Puthran Front Office Manager

Boynton Beach, Florida
Reviewed 13 February 2015

As a business traveler, I travel 45 plus weeks per year and I only want three things from a hotel. To be clean, have enough room to move around and keep me stocked with towels and coffee. They failed in all three areas. I walked in the room and it was so small I had to go outside to change...

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Helpful?
Thank Mike K
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Mike K, On behalf of our entire team I would like to apologize for your less than pleasant experience during your stay with us. We hold ourselves to very high service standards and we are very disappointed to read your comments and we are sorry. I can assure you that your comments were carefully reviewed and addressed by our...

Orange Mound
Reviewed 7 February 2015

This is my 2nd stay/review at this hotel within the past year, so I will be brief. I was in NY during the most recent snow storm and was stuck because of flight cancellations. I needed a room and since I was pleased with this hotel back in June 14', I felt comfortable staying here again. Good choice! Melanie let...

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2Thank OrangeMoundGuy
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Guest, We thank you for your kind words of praise for our team member Melanie and our hotel services. We are happy to know that we are your hotel of choice during your stay in New York and we thank you for being our loyalty guest. We hope to see you soon. Sincerely, Sudhir Puthran Front Office Manager

Toronto, Canada
Reviewed 5 February 2015 via mobile

We stayed in this hotel for 4 nights. Positives: rooms are very clean, beds comfortable, staff very helpful and friendly, very good breakfast included in price, excellent location - away from hustle and bustle of manhattan with immediate access to subway and many excellent restaurants in brooklyn. Free internet. Negative: only 1 elevator - long wait times (if you need...

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Helpful?
Thank askamag
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you Askamag, for taking the time to give us your valuable feedback. We are happy that you appreciated our service and great location of our hotel. We thank you very much for choosing to stay with us during your visit of NYC and we hope to see you soon. Regards, Sudhir Puthran Front Office Manager

DuBois, Pennsylvania
Reviewed 4 February 2015

I stayed at the Holiday Inn in Brooklyn while traveling on business last week. The front staff was very, very kind and helpful a well as everyone else I came in contact with at this hotel. The rooms are small, but that is typical of NYC. The important thing is that they were clean! There is no dining room in...

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Helpful?
Thank pam15801
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Pam15801, Thank you for taking the time to review your stay with us and we appreciate your valuable comments and recommendations. Our team here at Holiday Inn Express – NY, Brooklyn were happy to know that you enjoyed our service. We hope to see you soon. Regards, Sudhir Puthran Front Office Manager

Brooklyn, New York
Reviewed 30 January 2015

Conducting business in this ever re-gentrifying neighborhood and having stayed in several surrounding motels I can say with certainty that this Holiday Inn Express has set the bar for all of the others. You will not be disappointed.You have my word on it.

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Thank Jerry W
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Jerry W, We thank for your great review of our hotel and your stay with us. Your kind feedback is much appreciated by our team and we look forward to serving you in the near future. Regards, Sudhir Puthran Front Office Manager

Salem, Massachusetts, United States
Reviewed 24 January 2015

From check in to complimentary breakfast to check out this Holiday Inn Express experience was five star. The check in clerk was friendly and helpful, the room was clean and neat, the complimentary breakfast included hot items - eggs, sausages, pancakes and cinnamon buns; the cold items included cereal (both cold and oatmeal), fruit and yogurt. The beverages ranged from...

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Helpful?
Thank Jim H
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Jim H, We want to thank you for your kind words and great review of our team and hotel. It was our absolute pleasure to be of service to you during your visit of NYC. We hope to see you soon in the near future. Sincerely, Sudhir Puthran Front Office Manager Sudhir.puthran@expressbrooklyn.com

Nashville, Tennessee
Reviewed 7 January 2015

Location is great. Close to subway, food and markets. Felt relatively secure and didn't worry too much about my rental car in their parking lot. Yes, I was there just before Christmas and the elevator was broken (only for 2 days). But they had people to help with bags, so it wasn't the end of the world. Honestly, even when...

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Helpful?
1Thank Tee1342
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Tee1342, We like to thank you for choosing to stay with us during the holiday season. I want to personally apologize to you and your family for the inconvenience you had to experience with our elevator going out of service during your stay. I am delighted to hear that Henry and our team were able to make your stay...

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Brooklyn NY, the obvious and affordable alternative to Manhattan hotels is conveniently located in the heart of Brooklyn. Walking distance to a plethora of restaurants, lounges, shopping and Government and corporate offices, Long Island University, Navy Yard, Coney Island, Brooklyn Academy of Music, Brooklyn Bridge, and Brooklyn Botanical Gardens. This 115-room property with superior customer service is located in the historic Park Slope section of Brooklyn, NY. The hotel is a recently opened IHG property. Our pet friendly hotel features include Jacuzzi rooms, complimentary deluxe breakfast buffet, free wireless high speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning, featuring a selection of fruits, juices, cereals, breads/pastries, and hot items rotated daily. We have also created the world's best tasting cinnamon roll. Additional features include a self-service business center and limited self-parking (at an affordable fee). Steps away from Union Street Subway Station and walking distance to Metro Tech Government Offices. ... more   less 

Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union St, Brooklyn, NY 11215-1033
Region: United States > New York > Brooklyn
Price Range: $208 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Brooklyn 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn
Holiday Inn Express Brooklyn New York
Hotel Style:
#14 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Brooklyn staff and other travellers.
19 questions
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Cupar, United Kingdom
Henderson, Nevada
over a year ago
Spartanburg, South Carolina
8 months ago
9 months ago
New York City, New York

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Questions? Get answers from Holiday Inn Express Brooklyn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pleasant and well trained staff.”
salimjetha, 6 Mar 2017 | Read review
“Get yourself a room at another hotel; any other hotel!!!”
suntourhank, 5 Mar 2017 | Read review
“If possible choose a lower floor, the elevator may take a bit long when you're higher.”
chesoul89, 24 Feb 2017 | Read review
“Try to get a room from upper floor”
Traveller007Finland, 29 Jan 2017 | Read review
“stay away from rooms by the elevator”
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5 of 5