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Holiday Inn Express Brooklyn

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315 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Reviewed 19 May 2015 via mobile

My trip was excellence incarnate. Would recommend to any and all travelers. My experience exceeded all expectations. Clean and quality customer service. I will definitely utilize such a kingly service.

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Thank highneas
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your comment. We are happy to know you enjoyed the stay overall, especially our warm hospitality. We had shared your comment with the team. Wish to see you again Regards, Niomee Mark-Baptiste Front Office Manager

Reviewed 18 May 2015 via mobile

I had a wonderful stay at this location.Everytime I stay here I feel like I'm at home. The people at the front desk are so friendly. Great rooms. Just an amazing stay. I strongly recommended. It's family friendly as well.

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Thank Young_molisa
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for the wonderful review! We are glad you enjoyed the warm hospitality. We will share the review with the team. We wish to see again on the next visit! Regards, Niomee Mark-Baptiste Front Office Manager

Bangalore
Reviewed 17 May 2015

Our Stay - We stayed here from May 3rd to 9th, 2015. We stayed in two parts, going off to Niagara for a night in the middle of the stay. Rooms & facilities - We had a room with two queen size beds. In the first instalment we were in room 301 – this was a very small room. There...

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1Thank Bubbaji
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your kind words on your recent stay with us. I am so happy you enjoyed your trip into our great city and most importantly the accommodations we offered were up to your expectations Warmest Regards, Niomee Mark-Baptiste Front Office Manager

Hershey, PA
Reviewed 17 May 2015

I am a Priority Club member and stay in Holiday Inns frequently. This was a great hotel with great service. I had seen some poor reviews and was a little skeptical. I am not sure where these came from. I found the hotel to be in top notch shape, inside and out. The room was clean and contained a microwave...

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Helpful?
1Thank ronelay
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate you feedback and are delighted to hear you say "Rooms were clean and the staff was friendly". We look forward to welcoming you back real soon. Best Regards, Niomee Mark-Baptiste Front Office Manager

Hopkinsville, Kentucky
Reviewed 16 May 2015

This hotel offers a very convenient location in Park Slope. It's within a block of the Union Street subway station with many businesses and attractions within an easy walk. The staff is very, very friendly and helpful. The few small glitches that we encountered during our stay were addressed swiftly and cheerfully. The rooms are small, typical for an urban...

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Thank Karen D
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you very much for your review. I am happy to hear that you were able to enjoy the property's great location as well as our complimentary breakfast. On the other hand, I am sorry for the inconvenience you with the elevators being slow. Rest assured that your comments will be looked into and take actions accordingly. Despite your disappointment...

scottsdale
Reviewed 16 May 2015

The room was very nice along with the bathroom. Very clean and neat. Convenient location to the city. A short walk to the "R" line. About a ten minute walk to Atlantic Av where you have a choice of quite a few subway lines. The service is excellent. These people really help you. If you have a problem don't complain,...

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Thank dontcallmeillcallyou
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you very much for your review. I am happy to hear that you were able to enjoy the property's great location as well as our complimentary breakfast. We appreciate the kind words and look forward to seeing you again. Sincerely, Niomee Mark-Baptiste Front Office Manager

Dublin, Ireland
Reviewed 11 May 2015

On arrival at Union St, I wasn't sure about the location. However, turned out to be my new favourite area. R station is 2 mins away (and 20 mins brings you to lower Manhattan). Delis in local area not brilliant, but walk up to 5th Avenue for great supermarket and excellent range of shops, bars and restaurants. Hotel staff were...

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Thank fs001
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you so much for your wonderful review of our hotel. We are glad to hear that our location was perfect for your needs and that you had an overall pleasant stay with us. It’s our goal to consistently provide superior service and accommodations and your comments are very important to us. We are glad we made the difference and...

Orlando, Florida
Reviewed 3 May 2015 via mobile

I recommend this Hotel to stay, the customer service was excellent. The Mgr.Naommi very nice,helpful,very friendly all the staff was very friendly and helpful too. The Hotel was very clean, the restaurant that Naommi recommend us was Good!!! Dino BBQ. Excellent Breakfast a lot veriety.....We going stay there again..

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1Thank FamilyKirk
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hello, Thank you so much for your kind review. I am very glad to hear not only were our accommodations great, but more importantly our staff. We strive to exceed our guest expectations and in your case it sounds as if we succeeded. We look forward to seeing you again. Sincerely, Niomee Mark-Baptiste

Bengaluru, India
Reviewed 1 May 2015

I stayed here for a week on a business trip. The location of the hotel is decent with subway station just 2 mins walk away and nice restaurants nearby. The rooms were very nice. Try to get room facing back of the building - they offer a nice sunset view The breakfast is free and menu includes a lot of...

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Thank Nitiksh
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your kind words on your recent stay with us. I am so happy you enjoyed our breakfast selections. We like to ensure our guest have a variety of choices for breakfast to start their day in the right direction. It is nice to note about your positive comment on our rooms. Providing excellent customer service and comfortable...

Reviewed 26 April 2015 via mobile

As you'd expect the rooms are very modest. But ours was spotlessly clean, and the bathroom shined. The staff is wonderfully hospitable and made our stay very pleasant. The free breakfast far exceeded our expectations in the variety of food. You could eat enough to skip lunch. The only negative was a noisy room that faced the street. It was...

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Thank Neil U
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Greetings from the Holiday Inn Express Brooklyn, NY Thank you for your wonderful review on. I am so happy you enjoyed our breakfast selections. We like to ensure our guest have a variety of choices for breakfast to start their day in the right direction. It is nice to note about your positive comment on our housekeeping staff. Providing excellent...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Brooklyn NY, the obvious and affordable alternative to Manhattan hotels is conveniently located in the heart of Brooklyn. Walking distance to a plethora of restaurants, lounges, shopping and Government and corporate offices, Long Island University, Navy Yard, Coney Island, Brooklyn Academy of Music, Brooklyn Bridge, and Brooklyn Botanical Gardens. This 115-room property with superior customer service is located in the historic Park Slope section of Brooklyn, NY. The hotel is a recently opened IHG property. Our pet friendly hotel features include Jacuzzi rooms, complimentary deluxe breakfast buffet, free wireless high speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning, featuring a selection of fruits, juices, cereals, breads/pastries, and hot items rotated daily. We have also created the world's best tasting cinnamon roll. Additional features include a self-service business center and limited self-parking (at an affordable fee). Steps away from Union Street Subway Station and walking distance to Metro Tech Government Offices. ... more   less 

Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union St, Brooklyn, NY 11215-1033
Region: United States > New York > Brooklyn
Price Range: $190 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Brooklyn 3*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG and Despegar.com so you can book your Holiday Inn Express Brooklyn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn
Holiday Inn Express Brooklyn New York
Hotel Style:
#14 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Brooklyn staff and other travellers.
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Henderson, Nevada
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Questions? Get answers from Holiday Inn Express Brooklyn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles chesoul89, 24 Feb 2017 | Read review
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