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Holiday Inn Express Brooklyn

Booking.comUSD 147*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Brooklyn
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321 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Reviewed 15 June 2015 via mobile

Great price Room was pleasant Bed comfortable Cleaning staff friendly Our entire weekend the elevator kept failing Breakfast and coffee start at 6am Very trendy 1990 Venice beach type neighborhood It's growing fast so enjoy it now while it's hip Front desk staff were professional and friendly 50.00 uber from penn station 90.00 uber to jfk Easy subway access

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Helpful?
Thank Alkuhni
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you so much for your wonderful review of our hotel. We are glad to hear that you had an overall pleasant stay with us. It’s our goal to consistently provide superior service and accommodations and your comments are very important to us We hope to have an opportunity of welcoming you back again soon. Regards, Niomee Mark-Baptiste

Taunton, United Kingdom
Reviewed 12 June 2015

location is good very close to the union street metro, good bbq restaurant across the road, good parking and typical holiday inn express breakfast. Also close to the Barclay centre with good range of local restaurants about one block away at a reasonable price for ny. It is a no frills establishment with very basic surrounding buildings but close to...

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Helpful?
2Thank Stevep5553
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review about your stay at our property. We are pleased to hear you enjoyed your stay with us. Our staff takes great pride in giving our guest the best experience possible. Our hotel is family friendly and we are glad you had comfortable stay. Thank you again for staying with us and we look forward to...

Edgewater, Maryland
Reviewed 11 June 2015

The location of this hotel is very convenient to the subway with a direct shot into New York City. Having onsite parking was great since I drove my car to the city. The room was clean and the staff was very helpful. To top it off I could grab a great and quick breakfast before leaving to Manhattan. My next...

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Helpful?
Thank Tim21037
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Greetings from Brooklyn, Thank you for your kind review, I am glad we were able to meet your expectations. We look forward to your return to the big apple! Warmest Regards Niomee Mark-Baptiste

South Plymouth, New York
Reviewed 4 June 2015

I checked in at the last minute because the Airbnb room I thought I had a reservation with turned out to not exist. So I turned around, and lo and behold, there was this Holiday Inn Express exactly opposite. So since I had no other immediate way to find another place I walked over there and booked a room at...

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Helpful?
1Thank Peter H
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for your inconvenience during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Please do not hesitate to contact The Front Office Manager directly and I will be...

Geneva, Switzerland
Reviewed 4 June 2015

Pros: - Close to metro station. - Next to a great BBQ restaurant. - Staff friendly but did not manage expectations. Cons: - They don't know how to manage issues. The first day the elevator got out of order because of a fire alarm and it took 5 days to set it up !!! We were at the 8th floor...

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Helpful?
Thank Lesmagnos
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review. It is our goal to consistently provide superior service and know how we are doing and how we can better meet your needs. We regret that your stay was negatively impacted, your comments are very important to us Please do not hesitate to contact The Front Office Manager directly and I will be more than...

A TripAdvisor Member
1 review
Reviewed 4 June 2015 via mobile

My stay here at the holiday inn express was one of the best! The fact that it was in a residential area made it even better. Literally blocks away from EVERYTHING including the Barclay center. Oh and I'd like to shout out Shakira from front desk, she helped me out a whole lot. So if anyone have any questions about...

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Helpful?
Thank A TripAdvisor Member
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Greetings Thank you for your kind words on your recent stay with us. I am so happy you enjoyed your trip into our great city and most importantly the accommodations we offered were up to your expectations. Warmest Regards, Niomee Mark-Baptiste Front Office Manager

Reviewed 27 May 2015

Our stay at the Holiday Inn Express Brooklyn was very enjoyable. The staff were very attentive to our needs and prompt in responding in inquiries. I would stay there again in a heartbeat! Parking was made available to us which is a big plus these days while traveling. There were no surprises and everything was as stated online.. in fact...

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Helpful?
Thank Cochise T
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Greetings from the Holiday Inn Express Brooklyn, NY Thank you for your wonderful review on. I am so happy you enjoyed your stay with us. Providing excellent customer service and comfortable accommodations are the things we pride ourselves. Please visit us soon and we look forward to having you join us on your next visit to NYC Warmest Regards, Niomee...

ATLANTA
Reviewed 27 May 2015 via mobile

The concierge was really helpful. We were able to find parking right in front of the building; difficult to do in NY. Despite the circumstances of our travel the hotel provided a pleasant stay. We will stay again.

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Helpful?
Thank TRACY S
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review, we are happy to know you enjoyed your stay. Many guest love our hotel location and amenities we provided We wish to see you again! Regards, Niomee Mark-Baptiste Front Office Manager

Bengaluru, India
Reviewed 26 May 2015

I stayed at this hotel in April 2015, during work. The room is decently big - Getting a room at the back of the hotel affords a decent view of some Manhattan buildings way in the distance, while the front is a view of Dino's BBQ (Which a colleague claimed is mighty excellent). Front desk is okay - the staff...

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Helpful?
Thank Kaffein
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review. It is our goal to consistently provide superior service and know how we are doing and how we can better meet your needs. We regret that your stay was negatively impacted, your comments are very important to us Please do not hesitate to contact The Front Office Manager directly and I will be more than...

Reviewed 24 May 2015 via mobile

I stayed here for the Brooklyn Marathon and the hotel offered the guests free to go bags for the run. How thoughtful?? I can't remember the girl's name but she was very nice and provided us with great information. It's in a fantastic location with great dining options nearby. Make sure you go to Ample Hills creamery when you stay...

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Helpful?
Thank kimmy123456789
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for choosing our property. We appreciate your feedback and are delighted to hear that you enjoyed your stay overall. We hope you will choose to book with us again in the near future. Sincerely, Niomee Mark-Baptiste Niomee.baptiste@expressbrooklyn.com Front Office Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Brooklyn NY, the obvious and affordable alternative to Manhattan hotels is conveniently located in the heart of Brooklyn. Walking distance to a plethora of restaurants, lounges, shopping and Government and corporate offices, Long Island University, Navy Yard, Coney Island, Brooklyn Academy of Music, Brooklyn Bridge, and Brooklyn Botanical Gardens. This 115-room property with superior customer service is located in the historic Park Slope section of Brooklyn, NY. The hotel is a recently opened IHG property. Our pet friendly hotel features include Jacuzzi rooms, complimentary deluxe breakfast buffet, free wireless high speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning, featuring a selection of fruits, juices, cereals, breads/pastries, and hot items rotated daily. We have also created the world's best tasting cinnamon roll. Additional features include a self-service business center and limited self-parking (at an affordable fee). Steps away from Union Street Subway Station and walking distance to Metro Tech Government Offices. ... more   less 

Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union St, Brooklyn, NY 11215-1033
Region: United States > New York > Brooklyn
Price Range: $208 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Brooklyn 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn
Holiday Inn Express Brooklyn New York
Hotel Style:
#14 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Brooklyn staff and other travellers.
19 questions
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Cupar, United Kingdom
Henderson, Nevada
over a year ago
Spartanburg, South Carolina
9 months ago
10 months ago
New York City, New York

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Questions? Get answers from Holiday Inn Express Brooklyn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“X10 next to noisy elevator!”
FlaWolffie, 21 May 2017 | Read review
“wifi was down. bathroom too hot. will not be coming back.”
ejlwireless, 10 May 2017 | Read review
“Pleasant and well trained staff.”
salimjetha, 6 Mar 2017 | Read review
“Get yourself a room at another hotel; any other hotel!!!”
suntourhank, 5 Mar 2017 | Read review
“If possible choose a lower floor, the elevator may take a bit long when you're higher.”
chesoul89, 24 Feb 2017 | Read review
5 of 5
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