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Sheraton Brooklyn New York Hotel

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Traveller (298)
Room & Suite (255)
Dining (25)
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Overview
  • Excellent27%
  • Very good41%
  • Average20%
  • Poor5%
  • Terrible7%
Travellers talk about
“the club lounge”(40 reviews)
“new york”(123 reviews)
“self park”(11 reviews)
AMENITIES
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Brooklyn New York Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Brooklyn New York Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,249)
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1,064 results
Traveller rating
288
406
228
59
83
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LanguageEnglish
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288
406
228
59
83
Show reviews that mention
All reviewsthe club loungenew yorkself parkfulton mallduffield streetstarbucks coffeecheesecakestatue of libertyjay stfront desk stafftwo blockscar servicebarclays centersubway stationrooftop barlobbynyc
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1 - 5 of 1,064 reviews
Reviewed yesterday via mobile

We spent a week in décember in this hotel with central location. We could reach the bottom of Manhattan in 15min by foot and visit cool brooklyn spots just nearby. There s a target at the top of the street and good delly's to get...More

Thank Patrick B
Response from Robert G, Manager at Sheraton Brooklyn New York HotelResponded today

Hi Patrick B, we truly appreciate you staying with us and for your amazing feedback. Our number one goal is to ensure every guest has an amazing experience with us. We look forward to seeing you soon!

Hotel's Favourite
Reviewed 4 March 2018 via mobile

I think the rooms are a little on the small side, so if you like a big room this one's not for you. If you came to New York just to sit in your room, then I feel sad for you:) The windows open so...More

3  Thank MWAinBTR
Response from Robert G, General Manager at Sheraton Brooklyn New York HotelResponded 5 weeks ago

Hi MWAinBTR, thank you for staying with us and for your review. Our housekeeping team really is great, we will make sure to share your feedback with them. If you do prefer a bigger room we do have suites that allow some extra space. Glad...More

Reviewed 3 days ago

The customer service was excellent. Della, William and the cleaning staff were very professional, warm and accommodating. The location of the hotel was also very convenient. However, the interior of the hotel, hallways and the rooms are worn, dated and could use an upgrade.More

Thank WillBatt
Response from Robert G, Manager at Sheraton Brooklyn New York HotelResponded today

Hello WillBatt, thank you for your feedback. Our team works to ensure all guests have an amazing experience. We are so thrilled to hear William and Delia did just that. Although we would have loved all 5 stars, we do hear your concerns. We are...More

Reviewed 4 days ago

Aside from its location near several subway lines, don't expect much from this Sheraton. You get what you pay for - since it's not very expensive (one of the cheapest in all of NYC - booked using 10K starpoints). The exterior made it seem relatively...More

Thank wds17
Response from Robert G, General Manager at Sheraton Brooklyn New York HotelResponded 3 days ago

Hi wds17, thank you for your feedback. I'm sorry the hotel did not live up to your expectations. Our team works very hard to ensure all of our guests have a great experience and we are proud to announce that a renovation will be taking...More

Reviewed 6 days ago via mobile

The Sheraton is normally a pleasant stay. I’ve stayed here three times in Brooklyn for business and it was always fine. This time was the first time with the family and it was a very different experience. The front desk staff are always accommodating and...More

Thank Paul T
Response from Robert G, Manager at Sheraton Brooklyn New York HotelResponded today

Hi Paul T, we are so happy to hear your stay was perfect for your family and business! We as a team like to groom every stay based on your personal needs at any given time and to hear it was a success is a...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 176 - USD 404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Brooklyn
#15 Business Hotel in Brooklyn
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 176 - USD 404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Brooklyn
#15 Business Hotel in Brooklyn
Room types
Suites, Non-Smoking Rooms
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Traveller (298)
Room & Suite (255)
Dining (25)
Pool & Beach (20)
Amenities (29)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ladysusangillespie
22 December 2017|
Answer
Response from vols94 | Reviewed this property |
No shuttle but its about a 15 min ride. They have a service they offer for a fee from the hotel but uber X was about half as much.
0
Votes
Jennifer_Ramos
9 July 2017|
AnswerShow all 2 answers
Response from 130mimiw | Reviewed this property |
I believe so but you should call
1
Vote
Jennifer_Ramos
9 July 2017|
AnswerShow all 3 answers
Response from Sachinincec | Reviewed this property |
Also please read my review on this hotel for further details.
0
Votes
Room Tips
"Great downtown location"
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"See above comment!"
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"upper floors have a view of the statue of liberty"
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"Not suitable for families"
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