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Aloft New York Brooklyn

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#19 of 68 Hotels in Brooklyn
Certificate of Excellence
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1 room 2 adults 0 children
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Aloft New York Brooklyn
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966 Reviews from our TripAdvisor Community

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Showing 826: English reviews
Reviewed yesterday NEW

For a lower priced hotel, the room was more than adequate, and clean. The staff was great and very friendly. If you are venturing to the city, there are plenty of close train stations, but it is close to many Brooklyn shops and restaurants with a Starbucks directly next to the hotel. I would stay here again.

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Helpful?
Thank Brad G
West Sacramento, California
Reviewed yesterday NEW

I stayed at the Aloft October 27th through the 1st of November 2016. I had stayed at other Starwood properties and my experience's had been satisfactory. The Brooklyn location on Duffield Street was convenient to the apartment I was moving into after some interior work was being finished. The hotel is on a street on which a great deal of...

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Helpful?
1Thank snooper
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear snooper, Thank you for your review. We apologize for what you have experienced. This is not what we want our valued guests to encounter. We are sorry the insurance company and authorities were unable to ascertain a favorable outcome to satisfy your alleged loss. Our most sincere apologies.

Kingston
Reviewed 1 week ago

My wife and I enjoyed our stay at the Aloft Hotel in Brooklyn. We particularly appreciated that it's in very close proximity to restaurants, shopping, and train stations. The room was compact, but clean, neat, and well kept. We're traveling to Brooklyn again in July, and are planning to stay at the Aloft.

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Helpful?
Thank cpdouglas_66
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear cpdouglas_66, Aloft definitely is up! We thank you for writing this review and your plans for staying with us again. Please reach out to any of our Guest Service Agents to inform us on how to personlize your stay. We hope to see you in July.

Buffalo, New York
Reviewed 1 week ago

I stayed in this hotel on three occasions (November-December 2016) for work training trips. The hotel was clean and convenient. It is very close to two different lines of the subway and a lot of restaurants and shops. The staff was great! They were super responsive and helpful. Richard went above and beyond with some issues I had and I...

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Helpful?
Thank nsmykowski
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello nsmykowski, Our staff are trained to deliver exceptional customer service and we are glad you were able to experience this. Richard tries his very best to deliver Ambassador service to all our guests, and we appreciate your recognition. We thank you for the glowing review. See you soon!

South Burlington, Vermont
Reviewed 1 week ago

Parking was a little confusing at first, however, the front desk was able to clear it up. We had called the number but went to central, they were unsure how it worked and also misspoke the price on the phone. As we arrived we encountered a lovely gentleman by the name of Richard. He was so helpful, he found out...

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Helpful?
Thank LoverOfFoodDC
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello LoverOfFoodDC, Thank you for your valuable review. I'm happy to read the Front Desk staff was able to ease the parking which could be confusing. We appreciate your comments towards Richard, I will be sure to pass along in efforts to keep him motivated to continue providing the best customer service. We are happy to know you will return...

Cambridge, Massachusetts
Reviewed 2 weeks ago

The staff is great - very helpful and nice. They came in the middle of the night when we were awake and having problems with the heat. They fixed it right away and we slept more comfortably. It's great that the hotel is dog friendly - the staff really does love dogs

Review collected in partnership with this hotel
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Helpful?
Thank Amy G
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Amy G, Thank you for your words regarding our staff. It is our pleasure to be as helpful to guests as possible. Reading that we were able to address your issue within minutes goes to show that we take our service and inquiries seriously. We are a pet-friendly hotel and we treat them as if they were also guests!...

Chicago, Illinois, United States
Reviewed 2 weeks ago

We were in Brooklyn for a New Years Eve wedding and stayed at Aloft. It's a nice hotel with free coffee in the mornings, a work out room along with a lobby bar. It's s boutique hotel. There is a lot of construction work going on in this block with scaffolding mounted next door. Did not hear any work being...

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Thank Terry E
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Terry E, Thank you for taking the time to write this pleasant review. We are glad you were able to make note of the amenities we offer such as, free coffee during breakfast hours, our re:charge fitness center available 24 hours for our guests and our lobby WXYZ bar. We hope that you re-book with us soon. Let us...

Dallas, Texas
Reviewed 2 weeks ago

Clean comfortable room. Average size for NYC. Close to shooping and food. Also close to subway system. Small deli type items in lobby. There is a roof top bar, but we did not go see it. Bar across the street is wonderful!

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Helpful?
Thank sonshine1022
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Greetings sonshine1022, Our Housekeeping team works diligently for our guests to experience clean and comfortable rooms. Our Front Office team works to ensure you have a perfect stay. I am glad you were able to experience this service however we would love for you to check out the panoramic views from our rooftop bar during your next stay. Hope to...

Rocky Hill, Connecticut
Reviewed 2 weeks ago

Showed up around check-in time, easy to get to from the subway. Room was read immediately. Gave us 2 free drinks for our anniversary which was nice of them for use at the bar in the lobby. Room was clean, and pretty big for NYC standards. No issues for us, and people at the front desk were very nice. Would...

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Helpful?
Thank Greg K
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear Greg K, We appreciate that would stay here again due to your experience with us. We strive to provide top-notch customer service and we are happy you experienced this with our staff. I'm sure you enjoyed those two drinks at our WXYZ bar for your anniversary. Congrats! We hope during your next stay that we are able to continue...

Tunis, Tunisia
Reviewed 2 weeks ago

We stayed in Aloft Brooklyn for a week in December. It's an amazing hotel. Great staff, wonderful location, it's close to everything in NY , all the shopping places, Manhattan. Rooms are clean. Great view. I will definitely go back!

Review collected in partnership with this hotel
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Helpful?
Thank khalki_fide
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear khalki_fide, We appreciate you taking the time to write this first review of yours! Our staff and location are two of the many reasons we have travelers returning to the hotel. We are so glad to read that you are willing to come back to the hotel. Please reach out to any of our Guest Service Agents to personalize...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Just minutes from the Brooklyn Bridge and downtown Manhattan, Aloft Brooklyn offers a hip and exciting accommodation with an urban-influenced design and a social scene that's always a buzz. ... more   less 

Additional Information about Aloft New York Brooklyn

Address: 216 Duffield St, Brooklyn, NY 11201
Region: United States > New York > Brooklyn
Price Range: $152 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft New York Brooklyn 3*
Number of rooms: 176
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Also Known As:
Aloft New York Brooklyn Hotel Brooklyn
Hotel Style:
#19 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Aloft New York Brooklyn staff and other travellers.
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Questions? Get answers from Aloft New York Brooklyn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor away from the elevators”
 of 5 bubbles snooper, 18 Jan 2017 | Read review
“I didn't have an issue with this personally but I've heard the higher floors can hear noise from the rooftop bar.”
 of 5 bubbles nsmykowski, 11 Jan 2017 | Read review
“It was New Year's Eve and loud at night ”
 of 5 bubbles , 4 Jan 2017 | Read review
“Need your room key to move on the elevators in this hotel. Good security.”
 of 5 bubbles 983terrye, 4 Jan 2017 | Read review
“Had a room away from the elevator, wasn't noisy.”
 of 5 bubbles 154laurena, 4 Jan 2017 | Read review
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