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Aloft New York Brooklyn

Booking.comUSD 129*
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#20 of 71 Hotels in Brooklyn
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 129*
USD 129*
USD 129*
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Aloft New York Brooklyn
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996 Reviews from our TripAdvisor Community

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Showing 851: English reviews
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Pennsylvania
Reviewed 6 days ago NEWvia mobile

Stayed at the Aloft for a weekend in New York. The lobby is nicely decorated. There is a small lounge area in the back with a tv, atm, computers and a printer Also, there is a small area where you can purchase snacks, juices and tv dinners (there a microwave is there also). There is a small bar area. Check...

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Helpful?
Thank tyree722
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello tyree722, Thank you for your review and we are glad to hear you would return to our property. We strive to offer the best experiences for our guests and hopefully, next time around we are able to exceed your expectations. We are happy to read that you enjoyed our amenities within the hotel as well as take advantage of...

Geneva, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017

Staff was terrific in more than a few ways. Made extra keys for us when we lost one. Changed rooms around because of folks who could and couldn't make it at the last minute. Even canceled one night of the reservation when we had to leave early without a penalty. Clean, well appointed rooms, and really a great spot if...

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Helpful?
2Thank MickCut
About Hotel's Favourite Review
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello MickCut, Thank you very much for writing this glowing review! We are thrilled to read you found our staff exceptional in various ways. Our Housekeeping staff works very hard to give our guests the clean, flawless rooms that you were able to enjoy. We hope to see you return soon.

Panama City, Panama
Reviewed 1 week ago

we arrived on April 11 in time to be awakened by several fire alarms in the middle of the night. This was my first stay in an Aloft Hotel Except for one day the coffee and water were never replenished in our room by the time we got back at night; Five times we had to either call down or...

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Helpful?
1Thank bmtuco
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello bmtuco, Thank you for taking the time to write this review. Our staff does our very best to not only meet customer expectations but to exceed expectations, and we are sincerely sorry for falling short of your expectations during your stay. The hotel is actively working to improve service levels and your satisfaction is of the utmost importance. Once...

western mass
Reviewed 1 week ago via mobile

We arrived, very excited to start our Brooklyn adventure at about 2:45 on April 7th. The staff at the desk couldn't have been bothered, seemed more indifferent to us than anything. Not a hello, a welcome, or a great start. We were told our room wasn't ready, but that check in was at three and we were early. So we...

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Helpful?
2Thank dwwmd
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello Amy W, Thank you very much for sharing your experience with us. We strive to deliver our best customer service with every interaction with guests. Please accept our sincere apology for falling short of your expectations during your arrival experience. I have shared your review with our Front Office and Housekeeping team in an effort to correct this moving...

Reviewed 2 weeks ago

I wanted to give them 3 stars but they did give me a late checkout although for a half day's rate... on a Sunday!!! but I digress. Everything about the stay was just OK except the location which is PRIME. Access to a rooftop bar for evening entertainment and a Starbucks for a quick fix in the morning were a...

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Helpful?
Thank Paul A
Reviewed 2 weeks ago

On the morning of April 10, 2017 there was a fire in Aloft. The alarm system sounded and then stopped. Minutes later it sounded then stopped. Again and again in a way that lead me to think it was a faulty system. Then about 15 minutes later it went off for a longer period and I exited my room on...

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Helpful?
1Thank Suzanne W
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello Suzanne W, Thank you for your review. Safety is of utmost priority and we adhere to strict fire safety standards. The minor smoke situation was promptly brought under control by our trained safety team. The Fire department quickly arrived, inspected and left after they were satisfied that there were no further safety concerns. A full Evacuation was not required....

Brisbane, Australia
Reviewed 2 weeks ago

My wife and stayed here as we were to attend a wedding in Brooklyn. We found this hotel to be a perfect hotel for our needs. Nice Clean rooms, great service, terrific location not too far from Barclays Stadium, shops and some nice local restaurants no more than 10 minutes walk. I would definitely recommend this place if you're doing...

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Helpful?
Thank Blacker_Mike
Maryland
Reviewed 3 weeks ago via mobile

The lobby is small and kinda of modern/swanky feeling with a very small lobby bar, some seating and a pool table. The front desk staff was helpful and friendly enough. The room is small but that's to be expected in NYC. The layout makes the most of the space. We had a pretty nice view of the city and water....

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Helpful?
Thank T13
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear T13, Thank you very much for this review. Our location is very convenient for our travelers and we try our best to assist guests to take advantage. Your comments will be shared with our Guest Services team as motivation to continue to deliver exceptional customer service. We hope to accommodate you soon. Safe Travels!

Reviewed 3 weeks ago via mobile

The Hotel was in a great location close to office and a very short walk from subway and lots of shops and restaurants. Staff friendly and helpful. Unfortunately, though the rooms in the Hotel have absolutely no sound proofing (either from the corridors outside or between the rooms) so you can forget a peaceful night's sleep. It's simply unacceptable that...

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Helpful?
1Thank DavidHGlasgow
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Dear DavidHGlasgow, Thank you for this review. We appreciate your comments towards our staff as we try our very best to assist to make your stay perfect. We are sorry to read you experienced this type of noise levels during stay, but rest assured the hotel is taking steps to prevent current and future guests from experiencing this. We hope...

New Jersey
Reviewed 3 weeks ago

I celebrated my birthday in Brooklyn at the River Cafe' and needed a place to stay. This is a perfect location. Close to events, transportation, restaurants etc. The artchitecture and room decor is very modern and comforable. I definately recommend Aloft Hotels.

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Helpful?
1Thank the100max
Robert P, Front Office Manager at Aloft New York Brooklyn, responded to this review

Hello the100max, Thank you for taking the time to write this review. We are thrilled to read you recommend us to other travelers! We hope to accommodate you next time you plan an event around Brooklyn. Thanks again!

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Just minutes from the Brooklyn Bridge and downtown Manhattan, Aloft Brooklyn offers a hip and exciting accommodation with an urban-influenced design and a social scene that's always a buzz. ... more   less 

Additional Information about Aloft New York Brooklyn

Address: 216 Duffield Street, Brooklyn, NY 11201-5303
Region: United States > New York > Brooklyn
Price Range: $237 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft New York Brooklyn 3*
Number of rooms: 176
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Also Known As:
Aloft New York Brooklyn Hotel Brooklyn
Hotel Style:
#19 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Aloft New York Brooklyn staff and other travellers.
20 questions
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Questions? Get answers from Aloft New York Brooklyn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher the floor the better for views”
billsV9536DV, 1 Apr 2017 | Read review
“Rooms on the east side are bright and cheery in the a.m., but good black out shades for those that want to sleep in.”
AnneK888, 15 Mar 2017 | Read review
“higher floors will be quieter”
Karmamom, 26 Feb 2017 | Read review
“Higher floor away from the elevators”
snooper, 18 Jan 2017 | Read review
“I didn't have an issue with this personally but I've heard the higher floors can hear noise from the rooftop bar.”
nsmykowski, 11 Jan 2017 | Read review
5 of 5
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USD 129* /night
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Prices are for 1 room, 2 adults
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