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NU Hotel

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841 Reviews from our TripAdvisor Community

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Showing 787: English reviews
Tucson, Arizona
Reviewed 11 June 2013

I almost gave this review a Very Good, and it very nearly is. Location is super convenient. I have stayed in Brooklyn many times over last 10yrs and I like the proximity to all the subways lines and always abundant taxis on Atlantic. The hotel has upbeat air to it, trendy, but not toooooo precious. Breakfast was basic--help your self...

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Helpful?
Thank Dianawallah
Javier E, General Manager at NU Hotel, responded to this review

Thanks for taking the time to write a review about your recent experience. The details are appreciated. It appears a large percentage of your stay was enjoyable. While average is better than a negative review, I expect above average results from the team at NU. We strive to be the best not only in Brooklyn but in NYC. While a...

Washington, DC
Reviewed 10 June 2013

On the positive side: Excellent location near shops, restaurants and the subway. The bed is very comfortable - nice linens and fluffy pillows. Staff is friendly and helpful. On the negative side: Pricey for what you get. The floor is either bare linoleum or covered with carpet squares without padding. You have to go to the lobby to fill the...

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Helpful?
Thank DCaprilee
Javier E, General Manager at NU Hotel, responded to this review

We appreciate the time you have taken to write about your experience. We would have loved to WOW you on your experience. My apologies we may have fallen a little short. The floors are actually cork. This is a very eco friendly material. Some guest appreciate there s no carpet actually. In other rooms we have carpeted the room with...

Manchester, United Kingdom
Reviewed 6 June 2013 via mobile

Loved it. Everything you want from a more boutique style hotel. Me and a few friends were over for a wedding in Manhattan but decided to stay in Brooklyn. Believe the Brooklyn hype - and the reviews of the hotel. Loved the location - loads of cool shops, bards et nearby. The hotel is clean, modern, the staff are great...

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Helpful?
1Thank Steve W
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the great review! You certainly made the right choice by staying in Brooklyn. The hype is definitely real and we're pleased you chose our hotel for your first experience. We look forward to having you back as out guest in the near future. No worries, the cookies will be here waiting!

Scotland
Reviewed 5 June 2013

Pretty cool find - close to metro stations, bars, shops, easy walk to the Brooklyn Bridge too. Our room was nice, kitted out well - nicely decorated bathroom, everything clean. Breakfast wasn't anything super - just basic buffet style, which was fine for us - bagel and fruit to set us up for the day. Reception staff were helpful on...

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Helpful?
1Thank CP123
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the fantastic review! It means a lot to see a seasoned reviewer like yourself give us such praise. We work hard to be the best hotel in NYC and it's great to see our efforts are noticed. Thanks for the comment on Breakfast. We're always trying to improve our product. We recently revamped the offerings and so far...

Reviewed 1 June 2013

Nice staff, good location in Brooklyn. Room badly in need of renovation: air conditioner clanked, floor of vinyl tiles scarred and coming up, towels ancient, one luggage caddy (a double room, that usually means 2 people) and so on. No rug or carpet for tired feet. Don't know why this hotel has good reviews.

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Helpful?
1Thank Bellosguardo
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the review. We value feedback like this and take it very seriously. We do a very god job of maintaining our hotel as many other reviews will reflect. We all work very hard to provide the best customer service not only in Brooklyn but in New York City. I wish you would have provided the us the opportunity...

Boston
Reviewed 31 May 2013

Overall this is a cool place. The lobby is really small but very well designed. There's a cute little bar and the breakfast is great. The vibe is very hip and young. The rooms were decent size, and clean BUT we had a few problems at check in. My business associate was given a room that was already occupied, luckily...

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Helpful?
1Thank NDusso17
Javier E, General Manager at NU Hotel, responded to this review

We appreciate you taking the time to write this honest review. Please accept my personal apologies for the hiccups during your colleagues and your stay. Unacceptable. I'm not one for excuses so I will not provide any. We simply should have done a better job of managing the situation to the point where you were 100% satisfied. We will learn...

Atlanta, Georgia
Reviewed 31 May 2013

I was expecting a tiny hotel room in NYC. Not at all. The size of the room is decent. The bathroom was designed nicely. I discovered a chalkboard on the wall behind the toilet that I could draw on. I feel like a hipster staying there.

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Thank sammill
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the review! Anyone who stays in Brooklyn should feel like a hipster! Our style, product and service is guided by our neighborhood and culture. Nice to see it rubbing off on our guests! Next time take a picture of your artwork on the Chalkboard and share it with us on Facebook! Look forward to having you back as...

Reviewed 30 May 2013

Stayed here in 2012 as part of a 16 day LA/NYC trip. We normally stay in Manhattan but wanted to check out Brooklyn as we had read that it was the place to stay when visiting NYC. I can't recommend this hotel highly enough. The rooms are large, clean and modern. The management and staff are very welcoming. Even the...

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Thank Rockandbaconrolls
Javier E, General Manager at NU Hotel, responded to this review

Thanks for taking the time to write about your experience! You heard it right. Brooklyn is the place to be in NYC! So much culture and history to see that you my never have to visit Manhattan :) Sounds like we have a new fan and we'll be seeing you again in the future. Thanks again!

Austin, Tx
Reviewed 29 May 2013

I wrote a review after out first experience in Oct, 2011, and been back a couple times since then. Michelle, the barista, has moved on; but the ones who have been there since are just as good. The lobby has been reconfigured, but still a very comfortable place to stay for a boutique hotel. It is close to relatives we...

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Helpful?
Thank jeffrey j
Javier E, General Manager at NU Hotel, responded to this review

The for the great - second - review! We were certainly not happy when Michelle moved on and begged her to stay :( Fortunately we were able to replace her with people who have just as good of a personality and provides outstanding service. We appreciate you noticing! Thanks for continuing to choose NU as your choice hotel when visiting...

denver, colorado
Reviewed 29 May 2013

Spent 4 nights here last week. Was not sure what to expect, as some of the reviews were not complimentary, but we had a great time. The staff is very helpful, our room was spotless, and it is not at all noisy as some suggest. The morning breakfast was well set up and offered choices- the bagels were fresh! I...

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Helpful?
Thank gary m
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the great review! It's always nice to be recognized from a seasoned reviewer like yourself. Cleanliness, friendliness and great service is what we're all about. We strive to make every guest stay memorable. Reviews like yours is why we do what we do. It's great to see that our efforts do not go unrecognized. Thanks for the overall...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
NU Hotel offers a smart, clean, fresh design along with expert service. Acquaint yourself with this entirely new Brooklyn hotel, conceived to create an authentic travel experience integrated into the fabric of the local landscape.This perfectly positioned Brooklyn NY hotel sits squarely at the intersection of four intriguing neighborhoods:Downtown Brooklyn, home to the Brooklyn Academy of Music, the court houses and the offices at Metrotech center.Boerum Hill, where streets are lined with elegant brownstones and French bistros.Cobble Hill, a blend of old world shops and bakeries and gardens.Carroll Gardens, an old-fashioned Italian neighborhood with wide streets, chic restaurants, and antique shops.A design approach intended to appear effortless, combined with a casual attitude, define the hotel, while the beauty and friendly nature of the neighborhoods ensure that guests feel safe and secure as they explore the gems that Brooklyn has to offer. The ambience suggests an artistic local neighborhood refuge providing a unique, insider's experience. The minimalist, loft-inspired rooms include custom furnishings crafted from recycled teak wood, cork floors, environmentally conscious woods, lead-free paints, and organic bedding. Step into this intriguing and exciting new departure from a typical Brooklyn hotel to discover an imaginative new approach to city living -- smart, clean, simple, and, best of all, casual. Simply put, NU is all about you. ... more   less 

Additional Information about NU Hotel

Address: 85 Smith St, Brooklyn, NY 11201-5907
Region: United States > New York > Brooklyn
Price Range: $173 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NU Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
NU Hotel Brooklyn, New York
Hotel Style:
#2 Green Hotel in Brooklyn
#4 Family Hotel in Brooklyn
#4 Romantic Hotel in Brooklyn
#5 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from NU Hotel staff and other travellers.
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Valley Springs, California
4 months ago
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Questions? Get answers from NU Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room is the room you prefer before you stay! We got a ADA accessible room, when I wish we would have gotten a regular room.”
 of 5 bubbles jalessan2017, 17 Jan 2017 | Read review
“ask for a room with a view of this beautiful city”
 of 5 bubbles kennethcS5451XC, 14 Dec 2016 | Read review
“Double bed rooms face the street”
 of 5 bubbles LaurenB729811, 8 Dec 2016 | Read review
“We were on lower floor facing Atlantic Ave but were not at all bothered by noise, so not sure it matters.”
 of 5 bubbles morocco79, 14 Nov 2016 | Read review
“Get the king room”
 of 5 bubbles scottt467, 5 Nov 2016 | Read review
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