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NU Hotel

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827 Reviews from our TripAdvisor Community

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Showing 774: English reviews
Scotland
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 June 2013

Pretty cool find - close to metro stations, bars, shops, easy walk to the Brooklyn Bridge too. Our room was nice, kitted out well - nicely decorated bathroom, everything clean. Breakfast wasn't anything super - just basic buffet style, which was fine for us - bagel and fruit to set us up for the day. Reception staff were helpful on... More 

Helpful?
1 Thank CP123
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the fantastic review! It means a lot to see a seasoned reviewer like yourself give us such praise. We work hard to be the best hotel in NYC and it's great to see our efforts are noticed. Thanks for the comment on Breakfast. We're always trying to improve our product. We recently revamped the offerings and so far... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 June 2013

Nice staff, good location in Brooklyn. Room badly in need of renovation: air conditioner clanked, floor of vinyl tiles scarred and coming up, towels ancient, one luggage caddy (a double room, that usually means 2 people) and so on. No rug or carpet for tired feet. Don't know why this hotel has good reviews.

Helpful?
1 Thank Bellosguardo
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the review. We value feedback like this and take it very seriously. We do a very god job of maintaining our hotel as many other reviews will reflect. We all work very hard to provide the best customer service not only in Brooklyn but in New York City. I wish you would have provided the us the opportunity... More 

Boston
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 31 May 2013

Overall this is a cool place. The lobby is really small but very well designed. There's a cute little bar and the breakfast is great. The vibe is very hip and young. The rooms were decent size, and clean BUT we had a few problems at check in. My business associate was given a room that was already occupied, luckily... More 

Helpful?
1 Thank NDusso17
Javier E, General Manager at NU Hotel, responded to this review

We appreciate you taking the time to write this honest review. Please accept my personal apologies for the hiccups during your colleagues and your stay. Unacceptable. I'm not one for excuses so I will not provide any. We simply should have done a better job of managing the situation to the point where you were 100% satisfied. We will learn... More 

Atlanta, Georgia
2 reviews
Reviewed 31 May 2013

I was expecting a tiny hotel room in NYC. Not at all. The size of the room is decent. The bathroom was designed nicely. I discovered a chalkboard on the wall behind the toilet that I could draw on. I feel like a hipster staying there.

Helpful?
Thank sammill
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the review! Anyone who stays in Brooklyn should feel like a hipster! Our style, product and service is guided by our neighborhood and culture. Nice to see it rubbing off on our guests! Next time take a picture of your artwork on the Chalkboard and share it with us on Facebook! Look forward to having you back as... More 

Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 May 2013

Stayed here in 2012 as part of a 16 day LA/NYC trip. We normally stay in Manhattan but wanted to check out Brooklyn as we had read that it was the place to stay when visiting NYC. I can't recommend this hotel highly enough. The rooms are large, clean and modern. The management and staff are very welcoming. Even the... More 

Helpful?
Thank Rockandbaconrolls
Javier E, General Manager at NU Hotel, responded to this review

Thanks for taking the time to write about your experience! You heard it right. Brooklyn is the place to be in NYC! So much culture and history to see that you my never have to visit Manhattan :) Sounds like we have a new fan and we'll be seeing you again in the future. Thanks again! More 

Austin, Tx
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 May 2013

I wrote a review after out first experience in Oct, 2011, and been back a couple times since then. Michelle, the barista, has moved on; but the ones who have been there since are just as good. The lobby has been reconfigured, but still a very comfortable place to stay for a boutique hotel. It is close to relatives we... More 

Helpful?
Thank jeffrey j
Javier E, General Manager at NU Hotel, responded to this review

The for the great - second - review! We were certainly not happy when Michelle moved on and begged her to stay :( Fortunately we were able to replace her with people who have just as good of a personality and provides outstanding service. We appreciate you noticing! Thanks for continuing to choose NU as your choice hotel when visiting... More 

denver, colorado
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 29 May 2013

Spent 4 nights here last week. Was not sure what to expect, as some of the reviews were not complimentary, but we had a great time. The staff is very helpful, our room was spotless, and it is not at all noisy as some suggest. The morning breakfast was well set up and offered choices- the bagels were fresh! I... More 

Helpful?
Thank gary m
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the great review! It's always nice to be recognized from a seasoned reviewer like yourself. Cleanliness, friendliness and great service is what we're all about. We strive to make every guest stay memorable. Reviews like yours is why we do what we do. It's great to see that our efforts do not go unrecognized. Thanks for the overall... More 

Santa Ynez, California
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 May 2013

I loved this hotel for all the reasons that you love hotels - service, location, bathroom and price. It was a very fun and comfortable room with artistic decor. I was welcomed warmly after a long day of travel. They upgraded me to a suite. I had a very important meeting the next day and felt I was fed well,... More 

Helpful?
Thank Christa R
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the awesome review! We actually invite local artist to display their work in the hotel and no cost. Typically we'll have the art up for 3 months and give another artist and opportunity to show their work. It keep the property fresh and allows exposure to as many local artists as possible. Win win. We're pleased you really... More 

Washington DC, District of Columbia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 May 2013

I took a quick raod trip with some friends up to Brooklyn for the weekend. The hotel was very cool. Everyone was very nice and the neighborhood had a very NY charm to it. Overall I dug it a lot and I'd definitely stay here again if were planning to go to Brooklyn or an event at Barclays. Give it... More 

Helpful?
1 Thank DontePJohnson
Javier E, General Manager at NU Hotel, responded to this review

Thanks for the great review! Looks like we have another Brooklyn fan on our hands. We're pleased you enjoyed your stay not only at at the hotel but in Brooklyn. Manhattan is officially the outer borough in our eyes. We hope to see you again soon. Please don't hesitate to reach out to me personally and I will take care... More 

Sonoma, California
1 review
Reviewed 26 May 2013

We stayed at the Nu Hotel Brooklyn when visiting our kids. The rates beat Manhattan by half and the location is just as close by subway. Brooklyn is a great place to stay, as it is a lot saner than the City. The hotel is clean, modern, and extremely welcoming and friendly. The staff, notably Daniel and Casey, go out... More 

Helpful?
Thank mbsonoma
Javier E, General Manager at NU Hotel, responded to this review

We appreciate you taking the time to write such a detailed review! We welcome all of the feedback and always adjust to our guests needs. Service continues to be our strongest asset. Daniel and Casey are fantastic and we're very lucky to have them. I have shared you comment with the entire team. Please accept my apologies on the mix... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
NU Hotel offers a smart, clean, fresh design along with expert service. Acquaint yourself with this entirely new Brooklyn hotel, conceived to create an authentic travel experience integrated into the fabric of the local landscape.This perfectly positioned Brooklyn NY hotel sits squarely at the intersection of four intriguing neighborhoods:Downtown Brooklyn, home to the Brooklyn Academy of Music, the court houses and the offices at Metrotech center.Boerum Hill, where streets are lined with elegant brownstones and French bistros.Cobble Hill, a blend of old world shops and bakeries and gardens.Carroll Gardens, an old-fashioned Italian neighborhood with wide streets, chic restaurants, and antique shops.A design approach intended to appear effortless, combined with a casual attitude, define the hotel, while the beauty and friendly nature of the neighborhoods ensure that guests feel safe and secure as they explore the gems that Brooklyn has to offer. The ambience suggests an artistic local neighborhood refuge providing a unique, insider's experience. The minimalist, loft-inspired rooms include custom furnishings crafted from recycled teak wood, cork floors, environmentally conscious woods, lead-free paints, and organic bedding. Step into this intriguing and exciting new departure from a typical Brooklyn hotel to discover an imaginative new approach to city living -- smart, clean, simple, and, best of all, casual. Simply put, NU is all about you. ... more   less 

Additional Information about NU Hotel

Address: 85 Smith St, Brooklyn, NY 11201-5907
Region: United States > New York > Brooklyn
Price Range: $215 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NU Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
NU Hotel Brooklyn, New York
Hotel Style:
#2 Green Hotel in Brooklyn
#4 Family Hotel in Brooklyn
#4 Romantic Hotel in Brooklyn
#5 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from NU Hotel staff and other travellers.
10 questions
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Valley Springs, California
2 months ago
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Questions? Get answers from NU Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on lower floor facing Atlantic Ave but were not at all bothered by noise, so not sure it matters.”
 of 5 bubbles morocco79, 14 Nov 2016 | Read review
“Get the king room”
 of 5 bubbles scottt467, 5 Nov 2016 | Read review
“Go to a different hotel.”
 of 5 bubbles jameslG5298QA, 31 Oct 2016 | Read review
“The photos on their website are accurate. There are several different styles so you will want to have the front desk confirm the room type.”
 of 5 bubbles Noisefield, 26 Sep 2016 | Read review
“Rooms on the quite side are better .”
 of 5 bubbles TamaraB822, 9 Sep 2016 | Read review
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