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Best Western Plus Chena River Lodge

794 reviews
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Traveller (75)
Room & Suite (114)
Dining (14)
Overview
  • Excellent52%
  • Very good34%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“waffles”(52 reviews)
“fred meyer”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Chena River Lodge
Special Offer: BOOK DIRECT & SAVE
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (794)Write a Review
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387
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13
Show reviews that mention
All reviewsclose to the airportwafflesfred meyerthe breakfast areaconvenient locationplug inschena rivertaxi servicefront desk staffbeds were very comfortablefree breakfastgreat place to stayhot breakfastclean hotelup to daterooms are largestaff was very friendly and helpful
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1 - 5 of 763 reviews
Reviewed 1 week ago

I had to stop over in Fairbanks because I am teacher in one of the village schools. I stayed here my first night and continue to stay here when ever I can come into town. I like this location because it is close to Fred...More

Review collected in partnership with Best Western
Thank Veronica M
Response from Kristen K, Manager at Best Western Plus Chena River LodgeResponded 1 week ago

Dear Veronica, Thank you so much for staying with us as well as your review. We appreciate your business! Thank you for being a loyal customer and for your service as a teacher in Alaska! We hope to see you again in the future. Best...More

Hotel's Favourite
Reviewed 6 December 2017

Nice experience. Staff extremely helpful, would even call to announce if the aurora borealis was happening. Went out of their way to make stay pleasant. Crushed up peppermint for hot chocolate, gave great advice on where to dine, and served a nice hot breakfastMore

Thank lydia f
Response from BestWestern C, Manager at Best Western Plus Chena River LodgeResponded 9 December 2017

Dear Lydia, Thank you so much for staying with us we are so happy to hear that you enjoyed your stay. We also appreciate your review so much. We hope to see you again in the future. Safe travels and Happy Holidays! Best Regards, Kristen...More

Reviewed 2 weeks ago

I had a one night trip in Fairbanks, and selected this hotel for the close proximity to the airport, being next to a grocery store (Fred Meyer), and easy access to the highway. The hotel was very clean and modern. We were able to check...More

Thank owt_u
Response from BestWestern C, Director of Sales at Best Western Plus Chena River LodgeResponded 2 weeks ago

Thank you for taking the time to write a review regarding your stay with us, it is always great to see when we have impressed our guest. I will be sure to share your comments with our staff. We are definitely concerned about our guests’...More

Reviewed 4 weeks ago

I usually stay here when visiting Fairbanks, often with groups of college students. The rooms are pleasant and the staff are helpful. Their location is good -- near the airport and within walking distance of grocery and other stores.More

Thank malcolmmanners
Response from BestWestern C, Director of Sales at Best Western Plus Chena River LodgeResponded 4 weeks ago

Thank you for taking the time to write a review regarding your stay with us, it is always great to see when we have impressed our guest. I will be sure to share your comments with our staff. We are definitely concerned about our guests’...More

Reviewed 11 December 2017 via mobile

Wife and I stayed her for 2 nights. The 1st night we had issues with the heat in the room. Somehow the heat/cool switch did not work. The a/c ran all night long. We did let the hotel know about it the next morning and...More

Thank John M
Response from BestWestern C, Director of Sales at Best Western Plus Chena River LodgeResponded 11 December 2017

Thank you very much for taking the time to share your experience! I am thrilled to hear that the staff was responsive to your needs and rectified the concern that you had with heater in a timely manner. As you mentioned we do offer a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
USD 70 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 70 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Fairbanks
#2 Romantic Hotel in Fairbanks
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (114)
Dining (14)
Pool & Beach (1)
Hotel & Grounds (79)
Bathroom (11)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
SabinaJan
2 September 2017|
AnswerShow all 12 answers
Response from BestWestern C | Property representative |
Hello SabinaJan, Yes the Northern Lights are visible from the Hotel but also a short walk towards the river will get you a better view.
1
Vote
traveler89604
10 July 2017|
AnswerShow all 6 answers
Response from Guilherme S | Reviewed this property |
I don´t think so. They barely have wi-fi (it´s pay to use). But then again, that´s part of the experience of being in the wilderness. Just my two cents.
0
Votes
Jen S
14 March 2017|
AnswerShow all 12 answers
Response from BestWestern C | Property representative |
Dear Valued Guest, If you plan on doing quite a bit of activities that are not limited to a few areas we would suggest renting a car. Cab fare here can be fairly pricey and also limits you more on only doing certain things... More
0
Votes
Room Tips
"back side of hotel is quiet. very busy highway in front."
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"Overall a very quiet location avoid the end rooms near the ice machines which are very noisy."
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"They all look nice!"
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"No comment!"
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