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Holiday Inn Boston Brookline

HolidayInn.comUSD 194*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Boston Brookline
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642 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

We stayed the 16th - 22nd of May during the college Graduation season in Boston. Our reservation was made well in advance through the IHG rewards site. We stayed in a King suite which is located farthest from the lobby. It involves a long walk and many twists and turns and is not a very convienent location. In fact it...

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Helpful?
Thank Dave S
Monroe, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016

The management and staff at this hotel were so gracious to me while staying here. My husband was at Brigham and Womens Hospital and I stayed here by myself, they saw that I was in a safe location on the first floor as I was a little uncomfortable being by myself. My stay was suppose to be for 6 days...

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Helpful?
3Thank kaylibby2014
About Hotel's Favourite Review
Roberto C, Hotel Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for the 5 star review! It's fantastic you had such a lovely experience with us. We're thrilled our staff is always here to take care of you. That's what we like to see! We're happy you enjoyed our flowers and nice note. We aim to please and your praise lets us know we're doing our job! We look...

Westfield
Reviewed 3 days ago NEWvia mobile

This hotel was nice, one of the cheaper ones near boston. Found in through groupon. Had a few set backs with that, because groupon only contacts hotel through email. Bad communication between companies. Pros: - T station right outside the main entrance. - parking garage Cons: - super hot in our room until we had the engineering dept come and...

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Helpful?
Thank Chelsey W
Newport, Rhode Island
Reviewed 1 week ago

Family friendly and very convienant..close to hospitals and they have shuttles to BWH...and surrounding area.. special hospital rates for family if you ask...the restaurant was good and the breakfast a feast. Polite and considerate help...

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Helpful?
Thank sandra r
Dennis, Massachusetts
Reviewed 1 week ago via mobile

Expected more from this well located facility. Not the best value. Felt like staying in a cheap motel. Also, charged an extra $38 dollars for parking. I would not recommend this location. You can do much better for the price.

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Helpful?
Thank Ed J
Roberto C, Hotel Manager at Holiday Inn Boston Brookline, responded to this review

Hi Ed J, We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team.

Reviewed 1 week ago

I made a single reservation for 4 rooms, each of which had two beds. We arrived in the early afternoon and checked in however only one of the rooms was ready. We were told that when the other rooms were ready the hotel would give me a call. They never called me so I called them and confirmed that our...

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Helpful?
Thank Barry J
Roberto C, Hotel Manager at Holiday Inn Boston Brookline, responded to this review

Thank you for the feedback Barry J. This information will be shared with my leadership team and will assist with improving our service levels at the hotel.

Jericho, New York
Reviewed 4 weeks ago

When calling to reserve my room, I specifically requested the tower rooms as those have windows that open to the outside, and my traveling partner is claustrophobic! When we arrived and went to our room it faced an interior corridor. They said they would not charge us, but American Express had to do the fighting for us.

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Helpful?
Thank Anne W
Roberto C, Hotel Manager at Holiday Inn Boston Brookline, responded to this review

Hi Anne W, We would love to discuss further regarding your stay and reimbursement. Please contact the hotel directly.

Raleigh, North Carolina
Reviewed 4 weeks ago via mobile

It's a HIExpress so you get what you get, however, having stayed at many other locations the building itself was a bit lacking. It was also somewhat noisy with outside street noise on Beacon St. The staff were pleasant and the bathroom and bedding were clean - bed wasn't the most comfortable. Not bad but not great.

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Helpful?
Thank cp5150
Roberto C, Hotel Manager at Holiday Inn Boston Brookline, responded to this review

Hi Cp5150, Thank you for the feedback! We're working on our urban street noise by offering sleep menus for our guests. I will be sure to pass the praise you had for our staff. Thanks

Albany, New York
Reviewed 5 weeks ago

First of all, let me say that I have contacted both managers at the hotel and the corporate office but were not satisfied with their response to my problems. I informed that I would be writing this review. I pulled back the covers of my bed and found a tissue sitting inside. When I contacted the desk they sent someone...

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Helpful?
Thank abbaeema
Roberto C, Hotel Manager at Holiday Inn Boston Brookline, responded to this review

Dear Abbaeema, Our service level and your perception of service delivered is of utmost important to us. We'd appreciate the opportunity to understand your feedback by speaking directly with you, if you could please call us at 617-598-7609.

Nairobi, Kenya
Reviewed 5 weeks ago

I stayed in this hotel for 1 week last year while on a study tour and decided to go back there last week while on a short visit to Boston. First, I was allocated a room for physically challenged persons, the door was faulty, the aircon in the room was not functioning and the housekeeping staff did not do a...

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Helpful?
1Thank Jerim O
Roberto C, Hotel Manager at Holiday Inn Boston Brookline, responded to this review

We appreciate the feedback, Jerim O. We're disappointed your time with us was anything less than perfect. We regret that your room wasn't refreshed properly. We'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Brookline-Boston hotel is located just minutes from downtown Boston amidst the charming brownstones and tree-lined streets of historic Brookline. Our hotel is near Boston University, Boston College, Hynes Convention Center, Fenway Park (home of the Boston Red Sox) and many Boston Hospitals, including Children's Hospital, Brigham and Women's Hospital and Dana Farber Cancer Institute. The hotel offers free shuttle service to the Longwood Medical Area.The Holiday Inn Boston-Brookline has a beautiful hotel lounge and restaurant with room service located on our first floor serving you in our 6-story atrium under umbrellas and arches central to our indoor heated pool. This 225 room, pet-friendly Boston hotel also offers free Wi-Fi, fitness room, guest laundry and dry cleaning services, bell service, and an on-site parking garage. Planning a Boston wedding reception, event, or corporate meeting? Let the Holiday Inn Brookline-Boston hotel be your event venue. Our hotel has 4 large hotel meeting rooms accommodating 4 to 400 guests. We have a dedicated and friendly staff here to assist you with all of your event planning needs. Discover all Boston has to offer at the Holiday Inn Boston-Brookline hotel. ... more   less 

Additional Information about Holiday Inn Boston Brookline

Address: 1200 Beacon St, Brookline, MA 02446-3803
Region: United States > Massachusetts > Brookline
Price Range: $219 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boston Brookline 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Boston Brookline Hotel Brookline
Holiday Inn Brookline
Brookline Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Boston Brookline staff and other travellers.
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Questions? Get answers from Holiday Inn Boston Brookline staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room service is limited availability”
davesI6845GC, 23 May 2017 | Read review
“Overlooking the atrium was not noisy...”
ccsweeps, 17 May 2017 | Read review
“As for the tower rooms, unless you don't mind facing the interior of the hotel.”
AnneW868, 26 Apr 2017 | Read review
“Get one with windows looking to natural sunlight”
abbaeema, 20 Apr 2017 | Read review
“I would recommend upper rooms away from the stree.”
jzero2016, 20 Apr 2017 | Read review
5 of 5
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USD 194* /night
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Prices are for 1 room, 2 adults
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