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Quality Inn

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Traveller (22)
Room & Suite (23)
Pool & Beach (1)
Overview
Hotel website
200 S James St at Erie Blvd., Rome, NY 13440-6731 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2.5 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)
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1 - 5 of 150 reviews
Reviewed 3 weeks ago via mobile

It took 5 attempts to our key card to work. The room was clean and neat. But the signs to get ice say through the glass. That's in the "king wing" that standard cards don't work on the door. Come to find out when leaving...More

Thank Cindy R
Response from qualityinnrome, Hotel Manager at Quality InnResponded 3 weeks ago

Dear Valued Guest, Greetings from the Quality Inn Rome. We are very much concerned with your feedback. Our apologies for the bad experience due to the rude behavior of the staff and other multiple issues. Thanks for bringing it to our notice. The hotel tries...More

Reviewed 4 weeks ago via mobile

The worst experience we have ever had the manager on duty did not speak English gave us the wrong direction s to our room in the rain we got soaked refused to give us a receipt and refused to give us a refund this is...More

Thank GOLDIE L
Response from qualityinnrome, Hotel Manager. at Quality InnResponded 4 weeks ago

Dear Valued Guest, Greetings from the .Quality Inn Rome. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve...More

Reviewed 4 weeks ago

We've stayed in some budget motels before but this was by far the worst. It should not be given the authorization to operate as a hotel. Quality Inn should definitely remove it from the portfolio. Rooms dirty and smelly. Old furniture and dated decor. Very...More

Thank Jenny1978
Response from qualityinnrome, Hotel Manager. at Quality InnResponded 4 weeks ago

Dear Valued Guest, This is from the Quality Inn Rome. We are very much concerned with your feedback. Our apologies for the very bad experience as you have mentioned, howsoever it might have happened. The room maintenance team is investigating your comments to get the...More

Reviewed 27 August 2018

don't usually write negative reviews but this place is gross. Pan handlers approach as soon as you park as its in a bad area. Reception area is filthy, rooms have holes in the walls, torn carpet, fridge didn't work, leaked water over the floor. Bathroom...More

Thank campy222
Response from qualityinnrome, Hotel Manager. at Quality InnResponded 4 weeks ago

Dear Valued Guest, Thanks for your stay at the Quality Inn Rome. Our apologies for all the inconveniences you had due to several issues. We are taking efforts to offer our guests a better stay, but somehow it has not worked for you. Your review...More

Reviewed 22 August 2018 via mobile

Making reservations has never been easier! The staff was more than gracious and accommodating. We arrived with our tractor trailer right and they gave us a room where we could keep an eye on it. Room was very comfortable and clean. The beds were also....More

Thank Darla T
Response from qualityinnrome, Hotel Manager at Quality InnResponded 23 August 2018

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. Nice to note that you would be staying at our hotel...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Golf Course
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair Access
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
103
Price range
USD 93 - USD 122 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Rome
Location
United States > New York > Rome
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
103
Price range
USD 93 - USD 122 (Based on Average Rates for a Standard Room)
Also Known As
Quality Hotel Rome
Location
United States > New York > Rome
Photos
Traveller (22)
Room & Suite (23)
Pool & Beach (1)
Business Centre & Event Rooms (3)
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Questions & Answers
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Room Tips
"This was a late night stop and left the next day about 10:00. Expensive night"
915beckya
11 Aug. 2018
Read review
"None in entire hotel"
dddhhdhdhhh
8 Jun. 2018
Read review
"Find another hotel."
lynnec411
25 Jul. 2017
Read review
"Stay somewhere else!"
StuartR144
28 Jun. 2017
Read review
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