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DoubleTree by Hilton Fort Smith City Center

Overview
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700 Rogers Ave, Fort Smith, AR 72901-2413 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Fort Smith City Center
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (361)
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361 results
Traveller rating
170
84
49
30
28
Traveller type
Time of year
LanguageEnglish
170
84
49
30
28
Show reviews that mention
All reviews cookies convention center double tree parking garage holiday inn nice clean hotel downtown area very nice stay one night stay front desk staff great price breakfast buffet staff was friendly in town definitely stay here again indoor pool smith
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1 - 5 of 361 reviews
Reviewed 1 week ago

Not a pleasant stay. Food was awful. Surroundings did not feel secure. Definitely not what is expected from a Hilton property. Transient individuals made our security questionable immediately outside of the hotelMore

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
Thank Safari29041773044
Response from MichelleN3080, Michelle FOS at DoubleTree by Hilton Fort Smith City CenterResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations in making you feel safe while at our property. Your comments will...More

Hotel's Favourite
Reviewed 4 weeks ago

This hotel is in a great location for seeing local sites, such as the National Cemetery, The Trail of Tears, and other historical sites. It's also within walking distance of downtown restaurants and activities. The staff is always friendly and helpful. Checkin is a breeze...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2018
Thank Diane M
Response from MichelleN3080, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded 3 weeks ago

Thank you so much for your detailed review. I could not have spelled out the advantages to staying with us any better! We appreciate your feedback and hope you will return soon, for another wonderful stay!

Reviewed 1 week ago

Very nice and clean hotel, the room was spacious and very clean with an extremely comfortable bed. Staff was very friendly and helpful with any questions. Within walking distance of restaurants and bars.

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Nicole B
Response from MichelleN3080, Michelle FOS at DoubleTree by Hilton Fort Smith City CenterResponded 1 week ago

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

Reviewed 2 weeks ago

Expensive but nothing to show for it. Carpet in common areas was dirty. Front Desk Personnel didn’t acknowledge you or make eye contact when you walked by. Free breakfast would have been nice. Restaurant closed fairly early so you had to order food through the...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Laura M
Response from MichelleN3080, Front Office Supervisor at DoubleTree by Hilton Fort Smith City CenterResponded 2 weeks ago

We terribly sorry to hear about the experience you had at the hotel. On behalf of our entire team, let us assure you that we strive for spectacular service experiences in each and every guest encounter. There is no excuse for poor customer service and...More

Reviewed 2 weeks ago

The room was very nice, the amenities were very nice, and Asia at the front desk made our stay wonderful. The friendly interface made us feel welcome and special. The rooms were updated and very pleasant. Everywhere we turned the staff was attentive and pleasant.

Date of stay: November 2018
Thank raz0rback4
Response from MichelleN3080, FOS at DoubleTree by Hilton Fort Smith City CenterResponded 2 weeks ago

We are delighted to hear that you enjoyed all of our staff. They are truly the ones that makes our hotel so wonderful. Thank you for continuing to make us your home away from home here in Fort Smith.

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About
Description
Located in the heart of historic Downtown Fort Smith, DoubleTree by Hilton Fort Smith City Center is the perfect choice for business, leisure and group travel. Wake up with an morning swim in our pool or work out More in our fitness room, stay connected with complimentary WIFI, enjoy cocktails and dinner at our on site restaurant and bar, or just relax and unwind near our cascading waterfall. This newly renovated hotel boasts stylish décor, modern conveniences and the best in southern hospitality. Conveniently connected to the Fort Smith Convention Center, DoubleTree by Hilton Fort Smith City Center is the perfect place for business meetings, weddings, or social events. State-of-the-art audiovisual technology, exceptional cuisine, and impeccable service come standard with any function you book. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Spa
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
255
Price range
USD 79 - USD 133 (Based on Average Rates for a Standard Room)
Formerly known as
The Executive Hotel at City Center
Location
United States > Arkansas > Fort Smith
Hotel class
Contact Information
Hotel Style
Best Value
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
255
Price range
USD 79 - USD 133 (Based on Average Rates for a Standard Room)
Formerly known as
The Executive Hotel at City Center
Location
United States > Arkansas > Fort Smith
Photos
Traveller (36)
Room & Suite (30)
Dining (9)
Business Centre & Event Rooms (13)
Nearby
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Questions & Answers
Ask a question
sassateck
28 June 2018|
AnswerShow all 3 answers
Response from Melanie M | Reviewed this property |
No mini fridge in my room
0
Votes
reneewy
29 October 2017|
AnswerShow all 2 answers
Response from Alan M | Reviewed this property |
Definitely give them a call. They are great with that, though, and usually have upgrades available as long as there aren't conferences in the city.
1
Vote
koplinwithak
I stayed at the DoubleTree by Hilton Fort Smith twice during December, 2016. The first time was with my sister while our mother was in hospice at Sparks hospital. For some reason our room didn't get cleaned the first night even though I put the sign for "clean up room" on the door handle. Second night, same thing. The staff were great and never really gave an answer as to why they weren't making up our room. I thought it might be the maid thought the signs were hung out only for "do not disturb," but the third night the room was cleaned. Yay! Anyway, after my mother passed my husband and I flew back into town from Utah within just a few days. I could have chosen to book a different hotel, but the main reason I booked again at the DoubleTree is because the beds were so comfortable. I happen to be in the market for a new mattress and my question is what is the brand, make, model, etc of your mattresses? My sister and I stayed in room #215, my husband and I stayed in room #201. Both were so comfy, I want to find out what kind of mattress, mattress pad, etc. the hotel uses. Thanks!
26 December 2016|
AnswerShow all 2 answers
Response from koplinwithak |
Thanks Sam. I will definitely stay there anytime I visit family again. BTW, I meant to give a thumbs up on the reply, but accidentally hit the wrong button. Is there a way to change that?
0
Votes
Room Tips
"I have no idea."
Departure18654429086
6 Nov. 2018
Read review
"Ask for a higher floor room for a better view."
221kennethr
8 Oct. 2018
Read review
"Ask for a with a refrigerator and a microwave before making reservations."
kw19662018
2 Oct. 2018
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"Beware of Room 528."
860guadalupeh
16 Jul. 2018
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