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Quality Inn

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160 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2016

Old hotel but it has been updated. It is a comfortable place. Clean and the staff are all EXCELLENT! Breakfast is barely par with other Quality Inns that I have stayed at. All and all, I would stay there again without hesitation.

Thank TowerKing
Dahlonega, Georgia
Level Contributor
156 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 June 2016

We made an on the road reservation for this hotel. The clerk was very friendly and helpful. We found the room to be exactly what we needed, a clean no frills room while on the road. The beds were comfortable. I would definitely stay here again if we found ourselves this direction again.

Thank fanasfreaks
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 10 June 2016

Smoking rooms are upstairs and there is no elevator. But if do not smoke, then ask for a room on the 1st floor. Triple sheeting bedding, comfortable bed and good pillows and clean towels. Room was larger than most and very clean and very quiet. Hot day when we checked in and room was not pre-cooled, but A/C cooled room... More 

1 Thank ontheroad300days
GuestRelationsBWQ, Guest Relations Manager at Quality Inn, responded to this review

We apologize for the lack of an elevator. With the spacious rooms, it unfortunately limited the space available for an elevator. However, when we have availability, we can often provide a ground floor room if you prefer. It is true that the smoking rooms are upstairs, but this is in an effort to appeal to the non-smokers and therefore helpful... More 

1 review
Reviewed 10 June 2016 via mobile

Just like to say thank you for my stay an Shelby for her curtsy an efforts in getting my business to return on my next visit rooms were nice clean and host were nice I have to say my first nites stay wasn't the best but I gave it second chance thanks to Shelby I've been here four nites with... More 

Thank mike w
Quality I, General Manager at Quality Inn, responded to this review

Thank you for your stay and giving us a second chance, Shelby is an outstanding working and is a new member to our staff and we are very happy shes with us. We love to hear good reviews. Thanks Amanda Grant More 

Sierra Vista, Arizona
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 June 2016

This property was very clean. The rooms and bathrooms were up to Quality Inn standards as far as I'm concerned. I didn't realize this property was so far off the interstate, but I'm glad we stayed. The staff was very nice upon arrival, checked us in quickly and informed us about breakfast.

1 Thank Patricia P
Quality I, General Manager at Quality Inn, responded to this review

Thank you for your stay and your review. We use these reviews to make sure everyone is enjoying their stay while here. We hope to see you again. Thank you Amanda Grant More 

Dumas, Arkansas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 June 2016 via mobile

We found the room to be spacious and clean. Front desk staff were ok. Breakfast could have been better. However, most continental are that way. Night shift desk clerk was super nice. Day clerk was acceptable. We would stay again and recommend to family and friends.

Thank cynthia1220
Chattanooga, tn
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 May 2016

The hotel website says there is a shuttle service (with an explanation point after, "we will take you to the airport". Before I booked the hotel, I called the hotel to confirm what time the shuttle runs-I had a very early flight. I was told I would have a ride to the airport. I checked in and told the staff... More 

2 Thank J P
Lincoln, Nebraska
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 May 2016 via mobile

I was not real impressed. We were sent here by Best Western as they were booked solid due to graduation. We arrived after dark and it was extremely hard to find the little road that actually brought you to the hotel. Breakfast was typical free hotel breakfast nothing real special but nothing horribly wrong.

Thank PJB623
Quality I, General Manager at Quality Inn, responded to this review

Thank you for your stay while in Fort Smith. We work hard to meet out guests needs and we use the reviews to do what we can to make our guest have a memorable stay for the next visit. Thank you Amanda Grant More 

Level Contributor
3 reviews
Reviewed 16 May 2016 via mobile

Worst customer service! Ants in room with no resolve. When asked for manager, no cooperation and front desk watch, David, lied to us and used profanity. When asked again how to reach manager and if he would write down our complaint, he laughed, told us to leave the property and call the cops. You can pay for a room and... More 

Thank Donna S
Florida Panhandle, Florida
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2016

No problems checking in with a reservation. Front desk guy was not the greatest but I tossed that up to his age(young man) but had no problems. Got to the room and thought it might not work, the fitness room was next door! Room clean with small bathroom. Things went good, no noise. Mattress was great and slept well. Breakfast... More 

1 Thank gene k

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quality Inn Fort Smith is conveniently located just a few miles from downtown. We are close to many attractions such as the Kay Rodgers Park, Fort Smith Convention Center, Ben Geren Regional Park, University of Arkansas-Fort Smith, Fort Smith Regional Airport, Central Mall and several restaurants in the immediate vicinity. Guests of our hotel enjoy a complimentary hot Quality Inn Breakfast, free wireless high-speed Internet and a free shuttle service to and from the Fort Smith Regional Airport. Our guestrooms are spacious, quiet and come with numerous amenities ... more   less 

Additional Information about Quality Inn

Address: 2120 Burnham Rd, Fort Smith, AR 72903 (Formerly AmericInn Fort Smith)
Region: United States > Arkansas > Fort Smith
Price Range: $103 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Inn Fort Smith
Hotel Style:
#4 Business Hotel in Fort Smith
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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1 month ago
McLean, Texas
over a year ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with no one above you if possible, and avoid ice machine locations”
 of 5 bubbles charlesrQ6433MO, 4 Oct 2016 | Read review
“room on front lower west side was quiet.”
 of 5 bubbles ovapeters, 17 Jul 2016 | Read review
“stay somewhere else”
 of 5 bubbles 652JP, 21 May 2016 | Read review
“Rooms facing the front have more dark in the AM”
 of 5 bubbles MessNmagic, 29 Apr 2016 | Read review
“if you do not want to navigate stairs, as for a first floor room”
 of 5 bubbles fireyz, 26 Apr 2016 | Read review
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