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Residence Inn Fort Smith

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Residence Inn Fort Smith
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126 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Fort Smith
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Showing 126: English reviews
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 May 2015

Nice clean hotel, conveniently located to restaurants, shopping, hospital and interstates. Great staff. Love the firepit and the mid-week happy hour treats; wish they had that in the weekends too. V ray clean and comfortable beds.

Thank AtlantaTraveler2010
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon Traveler, Thank You so very much for taking the time to lend us feedback regarding your stay with us!!! Should your travels ever bring you back to Fort Smith, I welcome the opportunity to personally assist with your stay. Sincerely, Thomas Forthofer More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 May 2015

STAY AWAY. DO NOT TRUST. I had to travel to Fort Smith for business, so I reserved a room a week in advance. Received a confirmation email, and a reminder email. Arrived at the hotel at 11pm to be told they could see my reservation but they were overbooked and did not have a room for me. I was sent... More 

3 Thank Ryan H
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon Ryan, Thank you for providing your feedback regarding your recent stay with us. Unfortunately, North West Arkansas has been hit in the recent weeks with Record breaking rains, subsequently forcing families out of their homes. We have been working closely with insurance companies to accommodate families with no where to go. However, insurance companies have been booking the... More 

Ransomville, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 May 2015

We were in town for a job interview and were put up in this hotel. Great Choice! The rooms are very clean, the staff very friendly and the breakfast is outstanding Look no further for a great place to stay in Fort Smith.

Thank Philip F
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Dear Phillip, Thank You so very much for your response. I hope that you got the Job! I will pass the information on to our Breakfast team that you enjoyed there cooking. Please let us know if you ever need our assistance. Thomas Forthofer General Manager | Residence Inn Fort Smith Arkansas More 

Omaha, Nebraska
Level Contributor
137 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 21 April 2015

I arrived and was given a suite per my online request. The staff was doing their shift change so I had to wait a while for fresh coffee to be made, but it was made shortly thereafter. The room was similiar to other Residence Inns, however, the appliances were dated (white) and the sofa/chaise had a large, dark stain on... More 

Thank 1bluebutterfly
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Dear Bluebutterfly, Thank You so very much for your response. I am so happy to hear that you enjoyed the location of our hotel and all of the great amenities that are nearby the hotel. I will assuredly follow up with our team regarding their service performance. We pride ourselves on taking care of every guest. I have recently purchased... More 

Seminole, Florida
Level Contributor
164 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 April 2015 via mobile

Assuming you have stayed at a Residence Inn before you will find this property to be exactly what your expecting. Friendly staff, good breakfast and space in the room to get some work done. I was a little bummed the pool was still closed but the basketball court was open and that's always a bonus.

Thank Rschrader
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Dear Scrader, Thank You so very much for your response. I am so happy to hear that you enjoyed our hotel. Yes, we are very similar to most Residence Inn builds. The pool is seasonal and will open shortly. However, we do offer an exclusive membership pass to the Mercy Health Fitness Center next door to the hotel which offers... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 17 February 2015

I have stayed at this hotel on business for over 5 years and typically stay from November to April 4 nights per week. The special group that works there have always made me feel special and appreciated. They are always ready to help, support and impress. I would recommend this hotel for business or pleasure. JF

Thank Josh F
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Dear JF, Thank You so very much for your response. We already Miss you and the team. You and the team have become our extended family! Please let us know when you are returning to the area for business or pleasure and our team will personally assist. Hope to see you back soon! Thomas Forthofer General Manager | Residence Inn... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 January 2015 via mobile

Pulled in late on the 10th and was warmly received. My cargo van held valuable things and the front desk was accommodating - she put me in a room where I could see my vehicle. The room was spacious, clean and just what I needed that evening. On the 11th there was ice and the staff was helpful to keep... More 

Thank J H
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Dear JH, Thank You for providing us feedback, I personally remember the day that you were with us, and was happy to see that you did make it home safely, Thankfully that was the worst snow and ice storm we experienced for the season. Please let us know when you are passing through again, as we would love to see... More 

Gates Of The Arctic National Park and Preserve, Alaska
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 January 2015

We were happy with the room and slept well here. Lobby area, while welcoming, had old newspapers and did not have the latest editions (USA Today). Most recent editions were a few days old. Breakfast was okay, coffee continued to run out and personnel was slow in replenishing the items. Handful of other breakfast items were also slow to be... More 

1 Thank Wahnderer
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon Traveler, Please accept my sincerest apologies for the issues that you encountered at breakfast in our hotel. Rest assured, we try very hard to ensure that all guests receive an enjoyable experience. I can with good assurance advise you that the slowness to replentish items in the breakfast was myself. I am in the process of diving into... More 

Austin, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 January 2015

Stayed here twice in 2014, the first time was great, but I think the management may have changed. The people who work there now are extremely rude. Will not stay again in the future. I do like the location, but I'll probably stay at another hotel in the area because the manager Tom is a piece of work.

2 Thank kmarie201
Thomas F, Manager at Residence Inn Fort Smith, responded to this review

Good Afternoon Guest, Please accept our sincerest apologies. I am the manager Thomas, and do not recall any interactions that are referenced in the review above. It would be my pleasure to speak with you personally regarding your stay, as we take great pride in being recognized in the top 20% of all Residence Inn by Marriott hotels in guest... More 

Hot Springs
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 November 2014 via mobile

very nice hotel, excellent staff, clean and comfortable rooms. Good breakfast, and surrounded by restaurants. Easy access to the interstate, nice stay! Good location after an Arkansas football game. Will defiantly stay again.

Thank Skitime18
Gaila M, Front Office Manager at Residence Inn Fort Smith, responded to this review

Dear Skitime18, As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay at the Residence Inn-Fort Smith. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you for sharing... More 

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All Traveller Photos (31)
Room/Suite (12)
Hotel & Grounds (3)
Dining (2)
Bathroom (2)
Other (12)

Management photos: Courtesy of the property manager

All Management Photos (41)
Room/Suite (18)
Pool/Beach Area (2)
Dining (2)
Business Centre/Function Rooms (2)
Bathroom (4)
Hotel & Grounds (5)
Other (8)
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Fort Smith

Address: 3005 S 74th St, Fort Smith, AR 72903-5089
Region: United States > Arkansas > Fort Smith
Price Range: $151 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Fort Smith 3*
Number of rooms: 78
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Also Known As:
Residence Inn Fort Smith Hotel Fort Smith
Fort Smith Residence Inn
Hotel Style:
#9 Business Hotel in Fort Smith
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Questions & Answers

Questions? Get answers from Residence Inn Fort Smith staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on third floor very quiet.”
 of 5 bubbles tomtex451, 31 Oct 2016 | Read review
“My room was in a perfect spot. Close to the exit because I am a smoker. I imagine all of the rooms are just as nice as the one I stayed in.”
 of 5 bubbles chriseW8267DD, 25 Sep 2016 | Read review
“Stay somewhere else”
  • The missing grout for the tiles make the loose when you step on them getting in & out of the sho
 of 5 bubbles PieterV441, 17 Aug 2016 | Read review
“top floor for a good view”
 of 5 bubbles shermanchess, 16 Aug 2016 | Read review
“Restaurants very close, within walking distance, and of a large variety.”
 of 5 bubbles , 15 Jun 2016 | Read review
5 of 5
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