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Hilton Savannah Desoto

AMOMAUSD 230*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 303*
USD 230*
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USD 253*
USD 253*
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Hilton Savannah Desoto
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1,996 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Savannah Desoto
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Showing 1,969: English reviews
Washington DC, District of Columbia
Reviewed 9 September 2015

The location is awesome! The facility itself was a bit under par though. it's quite old and in need of renovations. We had to switch rooms twice due to maintenance issues. The first room had a leaky roof and the second room had a faulty shower and toilet. I definitely would not expect these types of issues with a Hilton.

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Helpful?
1Thank Katryna C
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to give us feedback regarding your stay with us. I apologize that you encountered issues with your room and are working to resolve the issues. I hope you give us another opportunity when visiting Savannah.

Eat Moriches
Reviewed 8 September 2015

The hotel is tired. Elevators are slow. Public areas are poorly illuminated (using contemporary standards). Rooms appear furnished from rummage sales. No mini bars or cabinet refrigerators. No bathtubs. Our window sill was pealing and rusted. The staff, however is essentially pleasant enough. With the exception of the evening bartender, who is among the best that I've ever encountered, the...

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Helpful?
1Thank Richard B
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for sharing your feedback regarding your stay with us. We apologize for the issues that you encountered and will address them. We truly value your business and if we can assist you in the future please let us know.

Plainview, New York
Reviewed 8 September 2015

Perfect stay in Savannah, GA at the Hilton Desoto. Concierge service was spot on, absolutely great. We booked tours, dining, etc. I can't wait to go back. Having Starbucks coffee in the morning was fabulous.

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Helpful?
Thank Elisa V
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for the lovely comments regarding your recent stay. We appreciate your loyalty to the Hilton Family of hotels and hope you stay with us in the future.

Springfield, Massachusetts
Reviewed 8 September 2015

My husband was here for a conference and I tagged along for fun. The staff were great, especially the 3 concierge staff who gave us helpful tips throughout our 4 days here and sold discounted tickets to trolley tours and historic home tours. The room was very clean and mostly comfortable. I appreciated the extra pillow and blanket and the...

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Helpful?
Thank travelerneedsclean
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the opportunity to complete a review on your recent stay here at the Hilton Desoto. The entire team here at the Desoto Hilton appreciates your patronage and valuable feedback, and we look forward to your return in the very near future.

Colorado Springs, Colorado
Reviewed 7 September 2015 via mobile

Stayed here on Labor Day weekend so the hotel was packed. Was only able to get a room with 2 doubles, disappointed they do not have queens. The room seemed generally clean although the paint under the windows was peeling and you could feel air coming in and see stains from where the window leaked. Bathroom had some updates. You...

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Helpful?
Thank MTworldtraveler
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to share your experience while staying with us this weekend. We appreciate your business and hope you choose to stay with us in the future.

North Jersey
Reviewed 5 September 2015

The customer service here was great. All of the staff were very friendly and helpful. I loved the feel of the place. It was built in 1968 and felt very 1970s. They have made updates, of course, but I loved feeling like Don Draper was going to turn the corner any minute. It was a quiet, relaxing place. It was...

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Helpful?
3Thank jenmcwarner
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the opportunity to complete a review on your recent stay here at the Hilton Desoto.The entire team here at the Desoto Hilton appreciates your patronage and valuable feedback, and we look forward to your return in the very near future.

New York City, New York
Reviewed 3 September 2015

It is located in a quiet area. The building is old but it is very clean. The staffs are very helpful and friendly like usually the staffs of Hilton :) There is only problem that there are no slippers in room. Very good value for money to stay at Hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ttpretty
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to share your recent experience with us. I hope you choose to stay with us next time you visit Savannah.

Holly Springs, North Carolina
Reviewed 1 September 2015

It was perhaps two years since we stayed at this hotel. We were on our way to Florida and decided to break up the trip and spend a night in Savannah. We had stayed here several times and loved it. The location is perfect. The staff is very friendly and efficient. Some things have changed. It seems the hotel has...

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Helpful?
1Thank Charles M
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. We value both feedback and your business. We hope that you will stay with us in the future.

Reviewed 28 August 2015 via mobile

My fiance and I had the opportunity to once again stay at the Savannah Hilton Desoto this week for a mini vacation. We have really enjoyed ourselves, right from the moment when we were greeted by a very friendly valet named Anthony. He was extremely nice and when we asked questions about what to do in town, here was very...

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Helpful?
Thank Miller8748
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

I am glad that you choose to stay with us for your mini vacation and thank you for the positive comments. I hope that you choose to stay with us again in the future.

St. Augustine, FL
Reviewed 28 August 2015 via mobile

...is happening. Staff, from valet (Anthony), to bell service (Dion), to front desk check in (forgot her name but remember her broad smile!) is extremely positive and up beat. We travel a lot (Hilton Diamonds) and the staff attitude here is very special. My guess: a new exceptional manager behind the scenes. Prior visits to the Desoto Hilton were good,...

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Helpful?
Thank PedroSpiller
stephenralston, Manager at Hilton Savannah Desoto, responded to this review

Thank you for the lovely comments regarding your recent stay. We appreciate your loyalty to the Hilton Family of hotels and hope you stay with us in the future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the Historic District. When you stay at the Hilton Savannah Desoto, you're within walking distance of so many famous attractions including Riverfront Plaza, River Street and City Market. You'll love the view over beautiful Madison Square from our rooftop pool and patio. Dine in the DeSoto Grille, serving southern cuisine with an inventive flair. Our meeting and event space features panoramic views of the city, perfect for any meeting or wedding reception. ... more   less 

Additional Information about Hilton Savannah Desoto

Address: 15 E Liberty St, Savannah, GA 31401-3920
Region: United States > Georgia > Georgia Coast > Savannah > Downtown , Historic District - North
Price Range: $257 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Savannah Desoto 3.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Hilton Savannah Desoto Hotel Savannah
Hilton Hotel Savannah Desoto
Hilton Desoto Savannah
Savannah Hilton
Hotel Style:
#22 Business Hotel in Savannah
#31 Romantic Hotel in Savannah
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Savannah Desoto staff and other travellers.
12 questions
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over a year ago
Dallas, Texas
9 months ago
Seaford, Delaware
over a year ago
Saint Simons Island, Georgia
3 months ago

See all questions (12)

Questions? Get answers from Hilton Savannah Desoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“amazing view from the panoramic windows facing downtown”
stephaniepK9817VT, 23 Apr 2017 | Read review
“River side on the upper floors”
bospe394, 19 Apr 2017 | Read review
“Corner rooms overlooking Drayton are great”
csr944, 10 Apr 2017 | Read review
“we were in room 1213 great view of the church and city”
F6392MRstephanieb, 3 Apr 2017 | Read review
“Stay somewhere else”
rbeelerm, 2 Apr 2017 | Read review
5 of 5
AMOMA
USD 230* /night
View Deal
Booking.comUSD 253
Hilton.comUSD 253
HotelQuicklyUSD 303
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Prices are for 1 room, 2 adults
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