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The Marshall House

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#5 of 113 Hotels in Savannah
Certificate of Excellence
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1 room 2 adults 0 children
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The Marshall House
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2,438 Reviews from our TripAdvisor Community

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Showing 2,403: English reviews
Canandaigua, New York
Reviewed 1 week ago

From the moment we arrived to the exceptional staff we met throughout our visit, the beautiful room, wine and cheese reception and breakfast buffet we thoroughly enjoyed every moment. It is a great location to all the city parks and squares, the blooming Azaleas, the City market, great restaurants, shopping and of course the River. Don't miss taking a tour...

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Helpful?
1Thank Cheryl B
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Thank you Cheryl! Sadly the Azalea blooms are almost gone with hard freeze we had last week. The good news is, Springtime has returned and the weather is perfect! St. Pats is gone. Next up, two weeks of the Music Festival! Happy Travels, Hugh / GM

Chevy Chase, Maryland
Reviewed 1 week ago

Hotel is located in a nice area in a entertaining city.. our room was a nice-size, had a comfortable bed, a great shower.. the staff was friendly and professional. The early evening complimentary wine/cheese hour was a nice add-on.

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Helpful?
1Thank kevinmarvelle
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Hello KevinMarvelle, Thank you for taking the time to rank us on TripAdvisor! Best, Hugh / GM

Washington DC
Reviewed 1 week ago

We stayed at the Marshall House to celebrate a milestone birthday and it was the perfect location. The staff was exceptional, they helped us plan restaurants, activities, etc. Our room wasn't huge, but for a historic building it was a good size. Room was clean and just perfect for the 3 of us. The beds were comfy and we all...

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Helpful?
1Thank 8675309DC
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Happy Birthday 8675309-DC, We have your number! Didn't realize that was a song lyric until typing this -- well done! Thank you for honoring us with a stay for this memorable milestone. Best wishes! Hugh / GM

Plano, Texas, United States
Reviewed 1 week ago

I cannot say enough wonderful things about this hotel!!! From the reception we received upon arrival to our wait in the lobby for our transportation, the staff was phenomenal. I happened to mention at our check in that it was my daughter's 16th birthday. After we came back from a short stroll we entered our room to find a lovely...

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Helpful?
1Thank Kathy S
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Dear Kathy, Thank you for honoring us with a stay for you daughter's birthday! Mine was 21 this past weekend ... wow the time flies! Talisa, our lead concierge, loves to make stays special and we can't be more proud to have her on our team. Happy Travels, Hugh / GM

Palm Harbor, Florida
Reviewed 1 week ago

The Marshall House and its staff made our stay one of the best for all that were part of the wedding. We look forward to staying again. Thank all. The parking,desk,,cleaning staff,we all thank you. Daily breakfast, one of the best

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1Thank docwheat6669
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Thank you Doc! We appreciate you taking the time to compliment us on everything we do. Weddings at the Marshall House are great fun for us too! Best, Hugh / GM

Concord, North Carolina
Reviewed 1 week ago via mobile

My daughter and I stayed 2 nights at the Marshall House. Honestly, I was a little nervous to come, given I had received a very cold and abrupt response to an email I sent inquiring about their "Rise and Dine" package and a question about the parking if we were to come before the 3:00 pm check-in. None of my...

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Helpful?
3Thank kerrinkids
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Dear KerrinKids, Thank you for taking the time to critique us on TripAdvisor. We are really sorry we were unable to give you an exceptional stay. I will be sure to share all of your feedback with our breakfast team. We recently added the waffle maker to the breakfast bar because many guests had request it. I've eaten at chain...

Cazenovia, New York
Reviewed 1 week ago

Loved staying in a historic inn in the heart of the historic district. Incredible architecture and very comfortable. The staff is so helpful and made us feel very special. As an added bonus, a local historian shares his knowledge during a wine and cheese reception in the library several times a week. We made a late dinner reservation so that...

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Thank JDS318
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Thank you JDS318! Mike, our house historian, is working extra days during our busy season to share his vast knowledge of the Marshall House and the family that built a Savannah legacy. I'm so happy to hear you enjoyed the Talks. Best, Hugh / GM

Douglasville, Ga.
Reviewed 1 week ago

I stayed overnight for business for 2nd time and the Marshall house was great again. My room w/ full size bed was not ready so the nice gentleman at the front desk upgraded me to a king at no charge. Room was great and had no issues. Much better experience at front desk than last time. I will be staying...

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Helpful?
2Thank AtlantaBry
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Thank you for returning AtlantaBry! I'm very excited to hear this stay was better than the last. Our team continues to impress me each day with their cheerfulness and initiative to go the extra mile! Happy Travels, Hugh / GM

Mount Prospect, Illinois
Reviewed 1 week ago via mobile

Our three night stay at the Marshall House couldn't have been more enjoyable. Location is very central to everything, the hotel is beautiful, and the staff is wonderful. Everyone was very friendly, my personal favorite is Carlton Truell! He will start your day well with a hearty good morning and his infectious laugh! His service and that of the whole...

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1Thank zpopba
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Thank you Zpopba! Carlton is a very special part of the Marshall House family. He's a joy for us too! Happy Travels, Hugh / GM

Batavia, Illinois
Reviewed 1 week ago

I've stayed in many, many hotels in my life and this one was my favorite. The staff was enthusiastic. The atmosphere was social. The front lounge was our living room. Any hotel can have beautiful clean rooms. Marshall House welcomes you home.

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1Thank eztravel17
SAV_HISTORIC_INN, General Manager at The Marshall House, responded to this review

Hello Eztravel! Being your favorite is a great honor for us. We call our inn a House, not a Hotel. I'm so glad that sentiment is conveyed during you stay! Our very best, Hugh / GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Marshall House, voted Best of Savannah 2016, is one of the most unique hotels in Savannah. Room rates include complimentary WiFi and a weekday wine and cheese reception. The hotel's 68 guest rooms offer an authentic historic Savannah experience with modern conveniences. Coastal Living magazine named The Marshall House among its top 20 favorite lodgings, the Travel Channel featured The Marshall House on its "Great Hotels" program, and Expedia awarded the hotel with the Expedia Select honor. Winner of multiple "Best of Savannah" awards. Located on Broughton Street, amid great shopping and dining. ... more   less 

Additional Information about The Marshall House

Address: 123 East Broughton Street, Savannah, GA 31401
Region: United States > Georgia > Georgia Coast > Savannah > Downtown
Price Range: $228 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Marshall House 3.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Marshall House Hotel Savannah
Marshall Hotel Savannah
Hotel Style:
#1 Family Hotel in Savannah
#4 Romantic Hotel in Savannah
#9 Business Hotel in Savannah
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Questions & Answers

Here's what travellers have asked, with answers from The Marshall House staff and other travellers.
23 questions
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Questions? Get answers from The Marshall House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The "Superior" room is fine but fairly small. One floor ( believe its 2nd ) has balconies but not sure how much they would be used.”
 of 5 bubbles patrickd315, 21 Mar 2017 | Read review
“The 4th floor is apparently the most haunted floor but we did not know that at check in.”
 of 5 bubbles JamieT861, 19 Mar 2017 | Read review
“Be aware that the hallways are really loud, so a tucked-away room would be ideal.”
 of 5 bubbles GalagirlBoston, 17 Mar 2017 | Read review
“Some floors (and rooms) are known to be more haunted than others :)”
 of 5 bubbles kpmcatee, 17 Mar 2017 | Read review
“Claw foot tubs in some bathrooms. They are beautiful, but make sure you can handle getting in and out of them.”
 of 5 bubbles chefduck2017, 16 Mar 2017 | Read review
5 of 5