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Home2 Suites by Hilton Baltimore Downtown

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Home2 Suites by Hilton Baltimore Downtown
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781 Reviews from our TripAdvisor Community

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There are newer reviews for Home2 Suites by Hilton Baltimore Downtown
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Showing 768: English reviews
Madison, Wisconsin
Level Contributor
226 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 6 February 2016

These suites are modern and have a well equipped kitchen in a studio layout that some may find useful especially for an extended stay. The suite, it furnishings and layout were quite nice. My main complaint was poor service at various levels. This is an old converted apartment building with a minimalist lobby that looks like a rental car check-in... More 

Helpful?
1 Thank Loki_and_Odin
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. I appreciate you taking the time to submit a review of your experiences during your stay. The Home2 brand by Hilton is by design very simplistic; everything from the suites to the breakfast are by design. The brand is a bit different from what... More 

Lakewood, Washington
1 review
Reviewed 6 February 2016

Very impressed with your staff especially breakfast attendant Liam who was by herself was very efficient and helpful and always had a smile. We have enjoyed our breakfast each day. Also the front desk staff was wonderful like Karen who informed us of places to eat and food delivery and shuttlebus driver James who made sure that we got on... More 

Helpful?
Thank Maria B
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. I'm excited to hear that you received excellent customer service from the many different departments at the property. I will share your kind words with those team members. We hope that you will choose to stay with us again when visiting Baltimore. More 

San Francisco
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 January 2016

I was pleasantly surprised by Home2 Suites, located in the Mt Vernon district of Baltimore. It is a Hilton brand that focuses on environmental sustainability. While conveniently located in the Mt Vernon district with plenty of trendy restaurants and shops, it is also a short walk to downtown and the Inner Harbor. What stood out the most was the staff,... More 

Helpful?
Thank Kenny M
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Mr. Kenny, Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. I appreciate the time you took to write such a detailed review. All of your points especially those regarding housekeeping will serve as opportunities for me to coach and counsel my associates. I will share the great news with Lana and Liam... More 

San Francisco
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 January 2016

Contemporary eco-friendly hotel, located in one of the trendy neighborhoods of Baltimore. Close to nice restaurants, walking distance to downtown and Inner Harbor. Most importantly, the Staff was always cheerful, always there to help. Clientele is a mix of families, businessmen and leisure. One major area of concern was housekeeping. Vacuum should be done daily in the guest rooms.

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Kenny M
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for taking the time to review our property. I'm glad that the staff was able to provide you with excellent customer service and answer any questions that you had. I will use this opportunity to coach and counsel our housekeeping department. I hope that you choose to stay with us at the Home2 Suites downtown Baltimore... More 

Toledo Ohio
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 January 2016

We just returned from a trip to Baltimore and I thought the staff at Home2 Suites by Hilton should be recognized for their professionalism, hard work and dedication in making the guests feel welcome. I am sorry that I did not get names of all staff I encountered, but my special thanks to Liam, Lana and Anthony. The hotel location... More 

Helpful?
Thank Oholdlady
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for taking to time to write a review about our property. I will share your thoughts with our staff and especially those mentioned by name. I hope that you will choose to stay with us at the Home2 Suites downtown Baltimore when visiting Baltimore again. More 

Greensboro, United States
1 review
Reviewed 21 January 2016

The room was fine, clean, no outside noises, but the breakfast was a little disappointing. I was in town for an event at the convention, which was a little more of a walk than I thought. The staff was nice and helpful though.

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Michael P S
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. I'm thrilled to hear that the staff was nice and helpful to you. The breakfast by design is limited, and health conscious. I hope that this will not prevent you from staying with us again. Please visit us again when you are in the... More 

Cairo, Egypt
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2016 via mobile

I was there for 1 night and I can say it's very clean, room is big with a high sleeping quality and nice breakfast. Staff are friendly. Location was excellent for my work. Nice and clean bathroom. Value for money. The heater is little noisy. Will come back again.

Helpful?
Thank MoatazKhalid
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. I appreciate the time you took to write a review on your experience at our property. I'm glad that the suit was exactly what you need for the purpose of your stay. I will use this opportunity to speak with maintenance regarding the heater... More 

Lothian, United States
2 reviews
Reviewed 13 January 2016

The staff was extremely nice and professional. The room was large and pretty clean. I would stay there again. The location was perfect for my purposes. It could have been a little quieter but it was ok.

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Tracy G
Dionne F, Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Tracy, Thank you so much for taking the time to post a positive review of our property. So often people only take the time to post a review when the comments are negative. I'm glad that you received courteous and efficient service from our hotel staff. Unfortunately often times when your in a downtown property it can get a little... More 

Navarre, Ohio
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2016

We spend weekends in Baltimore and this place fits our niche perfectly. The staff were very friendly and went out of their way to help us. Breakfast was outstanding. I will return to this hotel. Hilton did a great job with this hotel.

Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Scott A H
Tehran, Iran
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 January 2016 via mobile

Clean up of the room is not complete and some days not doing.. My room microwave was damage... Worst part id " front desk " if you ask Some thing ,several time should reapeat it......!!!!!oooffffff Sullen face , no baby friendly and Unfriendly behavior... i never return to This hotel.. worst experience for me And my family...managmdng of the hotel... More 

Helpful?
Thank babak s

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Home2 Suites by Hilton Baltimore Downtown is located in downtown Baltimore near many businesses, restaurants and attractions! We're a 10 minute walk from Baltimore's beautiful Inner Harbor, Camden Yards, First Mariner Arena, as well as the National Aquarium, Pier 5 Concert Pavilion and dozens of restaurants for any occasion. We offer 95 contemporary suites with modern amenities including free wireless high-speed internet, free inspired breakfast and 42" flat screen TV's! The Home2 Suites is central to Mercy and Johns Hopkins Hospitals, Baltimore's Financial District, and has easy access to Fell's Point and Federal Hill. ... more   less 

Additional Information about Home2 Suites by Hilton Baltimore Downtown

Address: 8 East Pleasant Street, Baltimore, MD 21202 (Formerly Comfort Inn & Suites Baltimore)
Region: United States > Maryland > Baltimore > Downtown
Price Range: $137 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Home2 Suites by Hilton Baltimore Downtown 2.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Orbitz, Hotels.com, Travelocity and Odigeo so you can book your Home2 Suites by Hilton Baltimore Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
Comfort Inn Baltimore
Hotel Style:
#4 Best Value Hotel in Baltimore
#7 Business Hotel in Baltimore
#11 Family Hotel in Baltimore
#19 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Home2 Suites by Hilton Baltimore Downtown staff and other travellers.
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Questions? Get answers from Home2 Suites by Hilton Baltimore Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above the 5th floor to be above surrounding apartment buildings”
 of 5 bubbles 404JamesC404, 14 Nov 2016 | Read review
“Stay out of 9th floor, cleaning service not great.”
 of 5 bubbles 995kelseyq, 1 Nov 2016 | Read review
“Great for families!”
 of 5 bubbles 46megganm, 10 Oct 2016 | Read review
“Better views of the city if you get above 6th floor”
 of 5 bubbles Brian7876, 29 Sep 2016 | Read review
“stay above 5 floor”
 of 5 bubbles Dillipp1, 17 Sep 2016 | Read review
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