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Home2 Suites by Hilton Baltimore Downtown

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Home2 Suites by Hilton Baltimore Downtown
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830 Reviews from our TripAdvisor Community

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There are newer reviews for Home2 Suites by Hilton Baltimore Downtown
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Showing 817: English reviews
Baltimore, United States
Reviewed 5 weeks ago

I closed the door to the bathroom to reveal the closet and there were four dirty socks hanging, in addition i found a coffee cup lid and the floor next to the bed along with a pill of some kind. I was given a new room but was still really upset of what i had in the previous room. i...

Review collected in partnership with Home2 Suites by Hilton
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1Thank davidfH5328FF
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you for choosing to stay with us while in the Baltimore area. This is an alarming review and immediate action will be taken. Your comments will be shared with the team as we are continually working to provide each and every guest a phenomenal experience.

Reviewed 19 March 2017 via mobile

The hotel seems very nice online until you arrive. 1. Unwelcoming .... we arrived at night time the valet parking is a joke ! Once you check in they tell you to leave your car off on the street and someone will come and park it eventually in The Valet area. 2. The rooms were ok ... if you book...

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1Thank Nivea L
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

I appreciate you taking the time to write a review about your stay. I am disturbed to read that we fell short in so many areas during your stay. We strive to ensure that each guest has a great guest experience during their stay but it seems we missed the ball this time. All of your comments will be shared...

Little Rock, Arkansas
Reviewed 15 March 2017

Nice hotel, clean, spacious room, good location. Stayed for a few days to attend a wedding in Baltimore. Also, served free breakfast, although the items under the menu were not extensive, it was OK, considering it free of charge.

Review collected in partnership with Home2 Suites by Hilton
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Thank Mugimane
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

We are glad you decided to stay with us at the Home2 Suites downtown Baltimore. Thank you for taking the time to write a review about your experience. We hope that you will choose to stay with us the next time you are in Baltimore.

TAMPA, United States
Reviewed 14 March 2017

Excellent Location, Great Staff & Amenities. I am a Hilton Honors Member & always appreciate the high level of service I receive when staying at a Hilton Property - this was no exception. Would recommend and would repeat.

Review collected in partnership with Home2 Suites by Hilton
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Thank H3704MBmichaelm
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

We are glad that you decided to stay with us at the Home2 Suites downtown Baltimore. We understand that you have options and we hope that when you are in the area you will stay with us again.

Syracuse, New York, United States
Reviewed 14 March 2017

Excellent service, hotel is very nice to stay. Free breakfast!!! and close to everywhere in Baltimore. The driver was very friendly and took me everywhere I wanted to go. The maintenance guy does an awesome job when I needed something.

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Helpful?
Thank Brandon B
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for choosing to stay with us at the Home2 Suites downtown Baltimore. We are delighted that you enjoyed your stay and we looking forward to welcoming you home again soon.

Hong Kong, China
Reviewed 13 March 2017

Location satisfactory. Laundry and cooking facilities good for long stay traveller. However, Breakfast choice can be more. Coffee quality is not satisfactory, not hot enough. No water boiler inside room is not convenient to guest. Water outlet in bathroom is too weak, should improve it.

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank connie201702
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

It was our pleasure to have you as our guest at the Home2 Suites downtown Baltimore. We will take your comments under consideration as we are continually working to improve our guest experience. We hope that you decide to stay with us again when in the Baltimore area.

Chicago, United States
Reviewed 13 March 2017

The customer service here was very good, especially from the housekeeping department manager! The room was clean and bed was very comfortable. The only thing I did not care for was the location, and view from my room.

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank Karla L
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

We are glad that you decided to stay with us while in the Baltimore area. I'm am glad that you received excellent customer service from Leslie the executive housekeeper. When you come back home please request a room with a view of the city.

Carlisle, United States
Reviewed 9 March 2017

The room was very clean, and the service was excellent. All staff were very friendly and helpful. They all appear to enjoy working at Home 2 Suites. I appreciated the early hours of the complimentary breakfast. The shuttle service to and from Johns Hopkins was pleasant. I enjoyed my stay!

Review collected in partnership with Home2 Suites by Hilton
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Helpful?
Thank 156sonyak
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

We work very hard at the Home2 Suites downtown Baltimore to provide every guest with a great experience. I'm glad that you were able to experience just that. We look forward to your return visit Home!

Piscataway, New Jersey
Reviewed 8 March 2017

I really like this place, very clean and comfortable. Close to the Harbor and walking distance from restaurants and other stores. I would recommend for the reasonable price and closeness to other activity.

Review collected in partnership with Home2 Suites by Hilton
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1Thank kbucknel
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

When are you coming back Home? We are so happy that you enjoyed your stay and we can't wait to welcome you home again soon.

Jacksonville, Florida
Reviewed 2 March 2017 via mobile

We initially looked into a reservation at this hotel because we needed to be close to Peabody Institute. I called the location directly to ask many questions related to the proximity of the hotel to Peabody and what hotel offers. From the minute I spoke to Lana at the front desk there was nowhere else we would be staying in...

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2Thank M H
Dionne F, General Manager at Home2 Suites by Hilton Baltimore Downtown, responded to this review

Thank you so much for taking the time to write a review about your experience here with us at the Home2 Suites downtown Baltimore. We are glad that you decided to stay with us and we look forward to your return when you are in the Baltimore area.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Home2 Suites by Hilton Baltimore Downtown is located in downtown Baltimore near many businesses, restaurants and attractions! We're a 10 minute walk from Baltimore's beautiful Inner Harbor, Camden Yards, First Mariner Arena, as well as the National Aquarium, Pier 5 Concert Pavilion and dozens of restaurants for any occasion. We offer 95 contemporary suites with modern amenities including free wireless high-speed internet, free inspired breakfast and 42" flat screen TV's! The Home2 Suites is central to Mercy and Johns Hopkins Hospitals, Baltimore's Financial District, and has easy access to Fell's Point and Federal Hill. ... more   less 

Additional Information about Home2 Suites by Hilton Baltimore Downtown

Address: 8 E Pleasant St, Baltimore, MD 21202-2101 (Formerly Comfort Inn & Suites Baltimore)
Region: United States > Maryland > Baltimore > Downtown
Price Range: $166 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Home2 Suites by Hilton Baltimore Downtown 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Home2 Suites By Hilton Baltimore Downtown Hotel Baltimore
Comfort Inn Baltimore
Hotel Style:
#7 Business Hotel in Baltimore
#11 Family Hotel in Baltimore
#19 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Home2 Suites by Hilton Baltimore Downtown staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is in a central location to nice restaurants, markets, theater, etc. so it's always full ...book early!”
928beek, 23 Apr 2017 | Read review
“Upper floor will give you a view over the adjacent buildings. Rooms xx03 seem to be larger.”
JerseyGent, 20 Feb 2017 | Read review
“Above the 5th floor to be above surrounding apartment buildings”
404JamesC404, 14 Nov 2016 | Read review
“Stay out of 9th floor, cleaning service not great.”
995kelseyq, 1 Nov 2016 | Read review
“Great for families!”
46megganm, 10 Oct 2016 | Read review
5 of 5