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Sheraton Inner Harbor Hotel

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Sheraton Inner Harbor Hotel
Sheraton Inner Harbor Hotel
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897 Reviews from our TripAdvisor Community

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Coatesville, Pennsylvania
Reviewed 5 days ago NEW

Sheraton was fantastic, great staff and very nice room(s). Centrally located to so many things it is not possible to name them. Harbor view was worth the extra, hotel and staff go out of their way to make your stay comfortable. I'll be back.

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Helpful?
Thank Mark M
USA
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017

We chose the Sheraton due to the location near the Inner Harbor. This was also our 50th Anniversary and we were meeting our family at Morton's Steak House which is on site. The staff, could not have been more helpful in helping plan our special weekend. I had many phone calls with the front desk, which answered every question and...

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Thank vamdusa
About Hotel's Favourite Review
Reviewed 6 days ago NEWvia mobile

Me, my wife and kid stayed at room 907. The walls were really thin. It did not help that there were two closed doors on both sides that 'connected' us to our neighbors. We couldn't hold any conversation within our room that the neighboring rooms didn't find noisy. We had an incident that night where the next room's occupant banged...

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1Thank Mark R
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hi Mark R, We thank you for your recent stay. We also appreciate your kind commentary on our helpful bellmen and guest services team. We apologize that you experienced loud and rude neighbors. We are instituting a zero tolerance policy soon that we do believe will help us and more importantly our guests in the near future. We do hope...

WIZCOWBOY
Reviewed 1 week ago via mobile

My wife and I decided to go and spend a weekend in inner harbor. I paid at this hotel 429.99 per night we arrived and waited in front for 10 minutes for valet. Never showed up!!! Went inside I asked do you have valet.( I was told they probably changing shift ). Went to room very dark brown paint old...

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Thank WIZCOWBOY
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello WIZCOWBOY, We thank you for staying with us and apologize for a litany of errors. This is certainly not the norm for us and unacceptable. We will be reviewing your comments with our team members and utilizing them as a teaching tool of what not to do. The service issues and related mistakes are the most disturbing as we...

Willoughby, OH
Reviewed 1 week ago

We are SPG rewards members and always enjoy staying at a Sheraton. Felt very welcomed and Mary in the Club Lounge was so very nice and accommodating! Our view was of Camden Yards but the views of the inner harbor from the Club Lounge was spectacular. Rooms were beautiful but the beds could be replaced....kind of flat and not very...

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Helpful?
Thank FamFive1
Black River Falls, Wisconsin
Reviewed 2 weeks ago via mobile

I loved the hotel! The room was beautiful and overlooked Camden Yards. We are members of their loyalty club (SPG) so we had 24 hour access to snacks and non-alcoholic beverages in the club room. The staff was extremely friendly and helpful and the bed was beyond comfortable! 5 out of 5 stars from me!!

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Thank hst67
Minneapolis, Minnesota
Reviewed 3 weeks ago via mobile

Beautiful hotel. Staff is exceptionally friendly. But ask for a room away from the elevators....or any other guests. I was originally put in room 701 which is right next to the elevators. I thought I was underneath an airplane landing pattern or a train station. By 1130 I couldn't take it any more and called the front desk to move....

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Helpful?
Thank mrapaport
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello mrapaport, Thank you for your recent visit and sharing your experience here. Thank you for the kind commentary on our friendly team. we certainly apologize that you did not get adequate rest due to noise. We are working on finding a solution to the noise issue you mention and hope to have resolved soon. We do hope that you...

Venetia, Pennsylvania
Reviewed 3 weeks ago via mobile

The staff of the Sheraton Inner Harbor is wonderful. From the front desk to the staff in the Club, everyone is friendly and helpful. The restaurant for lunch is good - service is great. Nice mix of food selections. Location is great for anyone doing business with Bolton Partners and/or PNC. Will return when I visit with these clients next.

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Thank Rob P
Eugene, Oregon
Reviewed 4 weeks ago

The Sheraton Inner Harbor Hotel has a LOT of competition in the immediate area. Because my convention was placed in numerous hotels around the convention center, I experienced more of the hotel restaurants, furnishings, services, rooms, etc, than perhaps the usual guest. and could compare them to my experiences at my own hotel, the Sheraton. I thought our room was...

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Thank CardCarrier
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Hello CardCarrier, We thank you for staying with us and sharing your opinions here. Thank you for your kind commentary on our cleanliness and service. We are in the midst of a corridor renovation and do have plans to renovate our public space and restaurant in the near future, so we have noticed. We do hope to welcome you back...

Illinois
Reviewed 4 weeks ago

Next to the convention center, hotel offers standard Sheraton amenities. Not quite at the same level as the other full service hotels in the area (Hilton, Marriott, Hyatt). If the price is right, worth considering.

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Thank sjtol
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review

Good Day sjtol, We thank you for your recent stay and sharing your experience here. We strive every day to offer equal if not better service for our guests than our competition. We hope that you give us another opportunity to show this should your travels bring you back to Baltimore again. Warm Regards

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Inner Harbor Hotel is connected to the Baltimore International Convention Center and is near Oriole Park at Camden Yards, the National Aquarium, Maryland Science Center, and M&T Bank Stadium. Known as "charm city," Baltimore is an enchanting place to visit during any season. Enjoy the scenic Inner Harbor or take in a ball game right down the block at Oriole Park at Camden Yards. At the Sheraton Inner Harbor Hotel, you'll be close to all of the charms that Baltimore has to offer. ... more   less 

Additional Information about Sheraton Inner Harbor Hotel

Address: 300 South Charles Street, Baltimore, MD 21201
Region: United States > Maryland > Baltimore
Price Range: $223 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Inner Harbor Hotel 3.5*
Number of rooms: 338
Reservation Options:
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Also Known As:
Sheraton Baltimore
Baltimore Sheraton
Sheraton Inner Harbour
Hotel Style:
#27 Family Hotel in Baltimore
#31 Romantic Hotel in Baltimore
#33 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Inner Harbor Hotel staff and other travellers.
11 questions
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Cleveland, Ohio
7 months ago
Spartanburg, South Carolina
Phoenix, Arizona
1 month ago
Carlisle, Pennsylvania
over a year ago

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Questions? Get answers from Sheraton Inner Harbor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbor view on 6th floor is fantastic.”
C1343HBmarkm, 19 Apr 2017 | Read review
“Harbor view on east side, higher floors. Parking attached to hotel (fee).”
  • Photo taken from 8th floor looking east. Used Nikon 5100
  • Same view, just later, same camera.
vamdusa, 13 Mar 2017 | Read review
“Ask for high floor”
johngK2615UD, 4 Mar 2017 | Read review
“10 minute walk from the MARC train Camden Yards stop.”
Patty093, 2 Mar 2017 | Read review
“Ask to see if there is a view of the water. Ours did not have one and we looked out onto an ugly sea of rocks.”
KDY888, 27 Feb 2017 | Read review
5 of 5