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BEST WESTERN PLUS Hotel & Conference Center

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BEST WESTERN PLUS Hotel & Conference Center
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1,062 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel & Conference Center
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Showing 1,029: English reviews
Exeter, PA, United States
Reviewed 30 April 2016

The staff at this hotel makes our stays here very comfortable and enjoyable. Having to go to Johns Hopkins, it was enjoyable to sit and relax. Everyone was so pleasant and helpful. One of the best features is the shuttle to take you to the hospital and after we came back from there, we would take the shuttle to the...

Review collected in partnership with Best Western
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Helpful?
Thank Michael R
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your review and thank you for your "recommendation". I'm glad to hear our Front Desk staff, as well as our shuttle Drivers were helpful during your stay.

Detroit, Michigan
Reviewed 29 April 2016

I've been to this hotel quite a few times in the last six months. I'd give it a 3 to 4 stars. It's good, not great. Staff for the most part is very friendly and helpful. Food is descent, kind of slow service. But if you are looking for something clean and reasonable, I'd recommend this hotel.

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Thank jasonetaylor
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. The fact that you would "recommend" our hotel to other readers speaks volumes.

Queens, NY
Reviewed 29 April 2016 via mobile

I stayed one night while in town for business ad I was visiting a company in the Canton Industrial area and I didn't feel like staying downtown. This was not my first time staying here; I had stayed a year ago but somehow I didn't remember the hotel being so worn. The desk chair had holes and the wooden furniture...

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Helpful?
Thank HollisGal
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I would like to apologize for any inconveniences you incurred during your stay with us. We did want to let you know that we will be renovating all of the sleeping rooms over the next six-eight months and hope you will return to see the improvements. Thank you for your review.

Willow Grove, Pennsylvania
Reviewed 28 April 2016

we stayed here twice because of the park and cruise feature. very convenient to just park your car and let them take you to the pier. thye were there waiting for us when we returned. also, they have a shuttle that goes to the inner harbor. they go there every hour and pick up every half hour. a lot of...

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Helpful?
Thank ladyleggs123
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

It's always nice when a guest points out the benefits of booking our "Park N' Cruise" package. Thank you for your review and thank you for choosing the Best Western Plus!

Chicago, Illinois
Reviewed 28 April 2016 via mobile

My stay was a short one, though it was a battle between staying in the gym, pool, sauna area with a hot bubble mini pool next to the swimming area, and going to see the sights. The continental breakfast isn't half bad, though, not much compared to dinner during restaurant hours. The entrées are divine and service from I believe...

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Helpful?
Thank Miguel H
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

It's good to hear that you had so many options for relaxation right in the hotel. Our staff works hard, so thank you for pointing out the excellent service you received. We appreciate your review.

Pittsburgh, Pennsylvania
Reviewed 28 April 2016

This property is showing it's age but the employees make up for it. The in house restaurant was great and being able to leave your car there when you cruise is a big bonus. Would recommend this property.

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Helpful?
Thank marwhite12016
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for pointing out the benefits of our "Park N' Cruise" package which includes parking for the duration of your cruise and transportation to/from the Cruise terminal. We appreciate your recommendation.

Lexington, North Carolina
Reviewed 26 April 2016

Very comfortable room. Very clean. Great staff. Great breakfast and a great dinner in the restaurant. The chocolate covered strawberries I purchased in the lobby were great. Keep up the great hotel. Good luck!

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Helpful?
Thank Betty B
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for sharing your visit with on TripAdvisor. With the support of our wonderful staff, we intend to keep up the "great hotel".

Pittsburgh, United States
Reviewed 25 April 2016

My husband and I were celebrating our honeymoon and paid the upgrade for a king bed. When we got to the room, there were no towels in the room. We informed the front desk staff and were given towels. When we turned down the sheets, we discovered a very large, dark stain (very large = over 1 square foot) on...

Review collected in partnership with Best Western
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1Thank Rebekah S
Crozet, Virginia
Reviewed 25 April 2016

Everyone was nice and helpful. The free breakfast is a nice treat too...eggs, biscuits/gravy, fruit, bread products... One important observation about the shuttle service. When they say "the hospital is only 10 minutes away", they don't tell you that it will actually take 30-40 minutes due to other stops on the shuttle route. I almost missed my doctor appt., but...

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Helpful?
Thank Zaggy11
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I apologize for the misunderstanding with our shuttle service. Our hand-out does say "Times may vary by 15-25 minutes depending on traffic and the number of stops", but if you weren't given the flyer, you would have no way of knowing. Thank you for pointing our our convenient location and thank you for your review.

Reviewed 24 April 2016

Excellent service, clean room, great food and a wonderful fitness center. Great shuttle service and friendly professional staff. Enjoyed my stay very much and would definitely recommend this hotel to friends and would stay here again if in Baltimore.

Review collected in partnership with Best Western
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Thank 26bettea
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

It was our pleasure to be of service to you during your visit to the Best Western Plus. Thank you for your very positive review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224-4630
Region: United States > Maryland > Baltimore
Price Range: $135 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Best Western, HotelsforEveryone and Hotels.com so you can book your BEST WESTERN PLUS Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Hotel Style:
#29 Romantic Hotel in Baltimore
#35 Business Hotel in Baltimore
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at a different hotel are better.”
 of 5 bubbles , 28 Feb 2017 | Read review
“Find another hotel!”
 of 5 bubbles 990bethu, 27 Feb 2017 | Read review
“Don't stay here.”
 of 5 bubbles 750chrisl, 16 Feb 2017 | Read review
“Upper floor, facing West”
 of 5 bubbles J815QPmichaelr, 7 Feb 2017 | Read review
“Going any time there might be fireworks, you want the back of the building. We got to see 5 different places putting off fireworks.”
 of 5 bubbles 330linday, 25 Jan 2017 | Read review
5 of 5