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BEST WESTERN PLUS Hotel & Conference Center

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BEST WESTERN PLUS Hotel & Conference Center
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1,060 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel & Conference Center
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Showing 1,027: English reviews
Clark, New Jersey
Reviewed 13 May 2016

I went during the first weekend in May. The employees at the front desk were extremely friendly. They were helpful every time I had any questions about the area, getting around, or things with my reservation. There is a free shuttle to the inner harbour which we utilized. The woman driving was definitely a character; she was funny. They provided...

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Helpful?
Thank Sonja D
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I apologize for the problems with the pool area and the breakfast area. I will share your concerns with the Supervisor of each Department so we are rectify the problem. Thank you for staying with us and thank you for your review.

findlay, United States
Reviewed 9 May 2016

The park and cruise is an excellent deal. The transportation to he port is included and transportation back to your car. It is great to be able to park your car for a week and not worry about it. We have used this service twice and they are wonderful.

Review collected in partnership with Best Western
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1Thank Lora R
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your kind review of our "Park N' Cruise" package. The fact that you have used this package twice speaks volumes and we appreciate it.

Leoanardtown, United States
Reviewed 6 May 2016

Excellent and friendly service and convenient to downtown Baltimore and very convenient for cruise ships packages. Very good rates especially for patients going to John Hopkins Hospital for medical services.

Review collected in partnership with Best Western
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Helpful?
Thank Burton L
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

It is wonderful to hear that our staff gave you "excellent and friendly service". We value you as a guest and appreciate your review.

new york
Reviewed 3 May 2016

Friendly hotel people. Excellent service.Clean room for my husband and myself My son and daughter in law with grandson were also guest in a connecting room. The service to Baltimorei Harbor is a positive plus. I cannot say enough good things about KD elite for their service to and from the cruise port. We have done the part stay and...

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Helpful?
Thank silverfox2770
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Our "Park N' Cruise" package has become very popular, thanks to guests like yourself. Thank you for choosing the Best Western Plus and thank you for your review.

Wilmington, Delaware
Reviewed 3 May 2016

I would stay here again. Away from all of the hustle and bustle and very convenient as its right alongside of I95. They give you a wifi access code to access the internet. I only wished they had given us a room with a king bed as requested.

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Helpful?
Thank DeResident
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm sorry we were not able to accommodate your request for king bedded room, but happy to hear you enjoyed your stay. Thank you for your review.

Reviewed 2 May 2016 via mobile

I recently stayed at this property and the location is unbeatable. Just off 95 and minutes to downtown. I came to town to visit friends for a birthday party. All the hotels downtown were outrageously priced. Plus the need to pay for parking. This hotel was minutes, literally minutes to downtown. And they had a FREE SHUTTLE that dropped me...

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Helpful?
Thank Kimber H
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for taking the time to share your very positive experience at the Best Western Plus on TripAdvisor. We look forward to seeing you again the next time you travel into the Baltimore area.

Toms River, United States
Reviewed 2 May 2016

Price was decent, but the overall quality was not. shuttle to inner harbor needed reservations and I was not informed of this at check in. Sheets on bed were stained/ dirty, which really grossed me out. TV in the room did not work, call to have it serviced and no one ever came. Breakfast the next morning was the best...

Review collected in partnership with Best Western
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Helpful?
Thank David F
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

I'm sorry for the problems you incurred with the shuttle service and the TV. If you could contact me with your room number, I would like to meet with the Executive Housekeeper to address the issues with the stained sheets, as that is very unusual. Thank you for your review.

fayetteville,nc
Reviewed 2 May 2016

i stayed at this best western on april 27 to attend a show at the hippodrome. the hotel is clean and neat and the staff was helpful and friendly. i will return in august and every time i come to baltimore.

Review collected in partnership with Best Western
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Thank jordanthebeagle
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

"Hooray" for guests like you that write such nice reviews and choose to stay with us every time they are in Baltimore. Thank you for your review.

Exeter, PA, United States
Reviewed 30 April 2016

The staff at this hotel makes our stays here very comfortable and enjoyable. Having to go to Johns Hopkins, it was enjoyable to sit and relax. Everyone was so pleasant and helpful. One of the best features is the shuttle to take you to the hospital and after we came back from there, we would take the shuttle to the...

Review collected in partnership with Best Western
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Helpful?
Thank Michael R
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for your review and thank you for your "recommendation". I'm glad to hear our Front Desk staff, as well as our shuttle Drivers were helpful during your stay.

Detroit, Michigan
Reviewed 29 April 2016

I've been to this hotel quite a few times in the last six months. I'd give it a 3 to 4 stars. It's good, not great. Staff for the most part is very friendly and helpful. Food is descent, kind of slow service. But if you are looking for something clean and reasonable, I'd recommend this hotel.

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Helpful?
Thank jasonetaylor
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. The fact that you would "recommend" our hotel to other readers speaks volumes.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224-4630
Region: United States > Maryland > Baltimore
Price Range: $133 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hotel & Conference Center 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Hotels.com and HotelsforEveryone so you can book your BEST WESTERN PLUS Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Hotel Style:
#6 Best Value Hotel in Baltimore
#29 Romantic Hotel in Baltimore
#35 Business Hotel in Baltimore
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Questions & Answers

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Questions? Get answers from BEST WESTERN PLUS Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at a different hotel are better.”
 of 5 bubbles , 28 Feb 2017 | Read review
“Find another hotel!”
 of 5 bubbles 990bethu, 27 Feb 2017 | Read review
“Don't stay here.”
 of 5 bubbles 750chrisl, 16 Feb 2017 | Read review
“Upper floor, facing West”
 of 5 bubbles J815QPmichaelr, 7 Feb 2017 | Read review
“Going any time there might be fireworks, you want the back of the building. We got to see 5 different places putting off fireworks.”
 of 5 bubbles 330linday, 25 Jan 2017 | Read review
5 of 5