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SpringHill Suites Baltimore Downtown/Inner Harbor

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SpringHill Suites Baltimore Downtown\/Inner Harbor
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439 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Baltimore Downtown/Inner Harbor
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Showing 433: English reviews
Reviewed 2 November 2014

This was my first time staying at this hotel & I must say I will be back thanks to the great service from Brianna!!! I'm currently 6months pregnant & I didn't feel like standing on my feet so she took care of everything while I sat down & still manage to take other customers & talk to me :) she...

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2Thank Love2015
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear Love2015, thank you for your review of our Springhill Suites Baltimore Harbor hotel, we are glad you had a relaxing weekend away and thrilled that Brianna took great care of you. She is a tremendous asset to our hotel and in fact as soon as I saw your review I called her at home to tell her and thank...

Detroit
Reviewed 31 October 2014

I stayed here for one night on business, and it was good enough, but I wasn't particularly impressed. I wouldn't mind staying here again, but I likely wouldn't stay for an extended amount of time. Breakfast was good (Marriott usually doesn't disappoint there), and the staff was really nice. Overall, good stay.

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1Thank Casheta
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear Casheta, thank you for your review of the Springhill Suites Baltimore Harbor Hotel. We appreciate you taking the time to review our hotel and glad you enjoyed your stay, however it seems we did not deliver WOW service and that is my #1 goal. I would love to hear more feedback from you regarding your stay as we are...

singapore
Reviewed 25 October 2014

This is one of the worst hotels I have stayed at in years. The hotel is very old and in poor shape. The service was not good (had to wait for pretty much everything). Everything about it screams -- in need of a major renovation. There are plenty of other hotels within a short walking distance. I see absolutely no...

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1Thank heshnosaff
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear Heshnosaff, thank you for taking the time to write a review of our hotel. We sincerely apologize that we were not able to exceed your expectations while visiting our hotel. You will be excited to know that we will be going through renovations in Quarter 1 next year and we are very excited here at the hotel about the...

Reviewed 22 October 2014

I recently stayed here for my best friends bachelorette party weekend. The hotel had everything we need and the front desk was extra helpful especially Gary with all we needed. The location was perfect so we were able to walk everywhere (powerplant etc.). If I have to go back to Baltimore I would definitely spend the night here again because...

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Thank lala1102
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear lala1102, thank you for the wonderful review of our Springhill Suites Baltimore Inner Harbor Hotel. We were excited to be able to host you and your friends for the festive weekend. I will make sure to pass along your comments to Gary; he is a tremendous asset to our hotel and a truly valued employee. We look forward to...

Reviewed 21 October 2014 via mobile

We were very impressed by the staff at this hotel. They were so friendly and accommodating. We had direct contact with about 5 staff members and each treated us amazing. They had great recommendations for the area and went out of their way to help us. They made our trip great! Also the location to the inner harbor was two...

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Thank Katie S
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear Katie S, thank you for your review of our wonderful staff at the Springhill Suites Baltimore Harbor Hotel. I am truly a fortunate manager to work with such tremendous people day in and day out who really care about their work and to provide for our guests. Shortly after your review we hosted a employee appreciation luncheon and read...

Reviewed 7 October 2014 via mobile

I've never been to a hotel where every individual I encountered on the staff was so friendly, accommodating and genuinely eager to help make sure you are comfortable and happy with your stay. The room was cozy, super comfy bed and the best continental breakfast I've had at any hotel. Definitely plan on staying here again next time I visit...

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Thank CBU83
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear CBU83, thank you for taking the time to write a review of your expereinces at the Springhill Suites Baltimore Inner Harbor hotel. We are glad you enjoyed your visit and will make sure to pass on to my staff that they took care of you and your guests while here. We want this to be your home away from...

New Jersey
Reviewed 3 October 2014

visiting my daughter at a nearby college for parents weekend....what a great time Hotel was a suite with a small kitchen...perfect for us and there was five...all had enough room everything in walking distance and felt very safe...little Italy was a five minute walk...awesome

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Thank nanb52
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear Nanb52, thank you so much for your review of our Springhill Suites Baltimore Inner Harbor hotel, we were glad you had a great visit here while in town for parents weekend at the local university. Little Italy is one of my favorite places to go to and your right just a short walk to several restaurants and shopping. We...

New York City, New York
Reviewed 30 September 2014

I am a Marriott rewards member and this is def one of the worse hotels I have stayed in. The location is good but the place is outdated, has a weird smell, and suffers from broken down elevators on the regular. I will say that the breakfast was pretty good. Another negative was that the beds were extremely uncomfortable, which...

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Thank caligrl687
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear Caligrl687, thank you for taking the time to write a review of our hotel. We certainly do apologize that your stay was less than expected. We certainly have a unique hotel; we converted the hotel from a bank building that was over 100 years old and in fact still have the original bank vault located on our lower level...

Old Bridge, New Jersey
Reviewed 25 September 2014

Hotel is a restored bank. It is well located 2 blocks from the Inner Harbor and a short walk to Camden Yards. Hotel is clean and well maintained. Service was good. Buffet breakfast assortment was a little light but served our needs. (Loved the waffle maker.)

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Thank JackieBG7
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear JackieBG7, thank you for taking the time to write a review of our Springhill Suites Baltimore Harbor Hotel, we were delighted that you enjoyed your stay here with us and we hope to see you again next time in Baltimore. All the best, Bryan Schwed, General Manager

Shawnee Mission, Kansas
Reviewed 22 September 2014

Let me just start off with saying that we have been Platinum Premiere Elite members for over 15 years and practically live in Marriott hotels and this past week we had the most exceptional service from the GM of this Springhill Suites, Mr. Bryan Schwed. I noticed from the time that we arrived that he was there to greet and...

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Thank Richard V
Bryan S, General Manager at SpringHill Suites Baltimore Downtown/Inner Harbor, responded to this review

Dear Richard V, Thank you for taking the time to write a review of our Springhill Suites Baltimore Inner Harbor Hotel. It was such a great pleasure to meet you and your wife while staying at the hotel. Once we located your ipad I wanted to make sure it got back to you quickly and safely as I know it...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The SpringHill Suites by Marriott Baltimore Inner Harbor Downtown Hotel provides spacious suites 25% larger than comparably priced hotel rooms with complimentary internet and a daily breakfast buffet. We are a short 10 miles from the Baltimore-Washington International Airport (BWI) and within walking distance of Inner Harbor and the Baltimore Convention Center. The SpringHill Suites Baltimore Hotel is near several of the area's most exciting points of interest including Harborplace Baltimore, Ravens Stadium, The National Aquarium, Camden Yards and Harbor East. SpringHill Suites is located on the Purple Line, which provides free transportation to Penn Station and the historic Mount Vernon and Federal Hill neighborhoods. ... more   less 

Additional Information about SpringHill Suites Baltimore Downtown/Inner Harbor

Address: 120 E Redwood St, Baltimore, MD 21202-1207 (Formerly SpringHill Suites by Marriott Baltimore Inner Harbor)
Region: United States > Maryland > Baltimore
Price Range: $195 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Baltimore Downtown/Inner Harbor 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Baltimore Inner Harbor Hotel Baltimore
Springhill Suites Baltimore Downtown
Hotel Style:
#16 Romantic Hotel in Baltimore
#34 Business Hotel in Baltimore
#34 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Baltimore Downtown/Inner Harbor staff and other travellers.
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Questions? Get answers from SpringHill Suites Baltimore Downtown/Inner Harbor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 bedroom suites on top floor are dark with very small windows. Bedrooms are adjoined, so not completely private.”
 of 5 bubbles CincyJo, 14 Nov 2016 | Read review
“The entire area is very quiet and the location is excellent”
 of 5 bubbles missceewebb, 1 Nov 2016 | Read review
“Room with nice view of Baltimore Harbor and Candlestick Yard Baseball Park”
 of 5 bubbles 938marceyj, 26 Oct 2016 | Read review
“Room 603 was a great room. Not a lot of noise other than the hallway.”
 of 5 bubbles Piscesbaby82, 3 Oct 2016 | Read review
“Our room number was 210....very spacious & accommodating for a small family”
 of 5 bubbles 399stephs, 2 Oct 2016 | Read review
5 of 5