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All reviewspark sleep flybudget pricean early flightclose to the airportlite raildunkin donutsconvenient place to stayrooms were cleanbaltimore airportacross streethot and cold itemsparking passthird partybed was very comfortablegreat roomthe breakfast areahousekeeping staff
It appears they tried to update this hotel. Material quality looked good but very poor installation. The toilet lid was loose, bathroom door would not open all the way since it hit the floor, barely warm shower, only decaf coffee available in room. The sheets...More
Lies lies and more lies. This hotel was the worst we’ve ever had. We were told there was free parking and free shuttle. We were informed that neither was available for our stay. What do you do and then where do you go when you’re...More
Response from 00gc, Guest Relations Manager at Comfort Inn & Suites BWI AirportResponded 2 days ago
Thank you for candid feedback. On behalf of our entire team we apologize for the disappointments you experienced during your stay. While we do offer shuttle service and parking we are sorry you were misinformed or not informed. We also apologize for the frustrations with...More
Typically stay a bit further closer to BWI when I have a very early morning flight, but decided that the excellent price was worth just a few extra minutes travel. My room, once I got into it (more on that), was nice, appearing to perhaps...More
Response from 00gc, Manager at Comfort Inn & Suites BWI AirportResponded 6 days ago
Thank you for taking the time for reviewing your stay at the Comfort Inn & Suites BWI Airport. We are happy you and your friends had an overall good experience and that our location was convenient for your needs. However, we are sorry for all...More
we stayed here for 5 nights. great location. the breakfast was good each morning. each morning the eggs were prepared a different way. my son loved the waffles with m&ms. the only problem we had was one night some people were smoking weed on the...More
1 Thank kellyfelly20
Response from 00gc, Manager at Comfort Inn & Suites BWI AirportResponded 16 February 2018
Kelly, thank you for being our guest and sharing your feedback. We are pleased to see you and your family had a pleasant stay and loved starting your day with our delicious breakfast. Our number one priority is to make sure you receive outstanding service,...More
Let me start this review by saying the manager refunded the cost of my stay based on the following complaints. That however does not excuse the shameful example of a Choice Hotel.
Save yourself the headache and go elsewhere....anywhere else!
When we checked in we...More
Response from 00gc, other at Comfort Inn & Suites BWI AirportResponded 23 January 2018
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More