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Hotel Indigo Baltimore Downtown

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Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown
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379 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Burnaby, Canada
Reviewed 3 September 2015 via mobile

Having stayed in a Toronto Indigo (which was quite basic), this Baltimore Indigo was much more appealing. Everything is boutique-esque. The wardrobes, the foyer, the entire decor. There is grapefruit fused water for free at the entrance and apples and Fiji water in the rooms. Staff were ultra friendly and helpful and down to earth (no plastic smiles). They gave...

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Helpful?
2Thank irlundee
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

irlundee, Thank you so much for your review of Hotel Indigo Baltimore. We appreciate you staying in multiple Hotel Indigo locations. Hotel Indigo is all about a local neighborhood experience. No two people are alike, and no two Hotel Indigo hotels are alike. This individuality helps provide local unique experiences world wide. And on top of that, our neighborhood is...

Reviewed 2 September 2015 via mobile

What a great experience! I booked this hotel for a 1 night visit and I could not have been happier. The staff in attendance was courteous, amicable, friendly and patient with children. They addressed every need from food to comfort level and room preference in case we needed to upgrade. We will be back.

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Helpful?
1Thank Michele H
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Michele H, Thank you so much for your review of Hotel Indigo Baltimore. I appreciate your feedback regarding our team members. We love dogs and kids! We go out of our way to make sure they're happy, because that means you're happy! Thanks again for staying with us. We do appreciate it. Jason

Arllington, TX
Reviewed 2 September 2015

I stayed at this hotel while in town attending two Baltimore Orioles baseball games. The location was great. I walked a few blocks to the light rail station and just three stations south was the ballpark station. There is a public parking garage across the street from the hotel. Cost is $11.00 a day (no in/out). The doorman (sorry I...

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Helpful?
2Thank HeritageMakers
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

HeritageMakers, Thank you for taking time to write a review about the Hotel Indigo Baltimore on TripAdvisor.com. I am so glad you enjoyed your stay and that the team did an outstanding job assisting with directions and local information. I am sorry there was initially a concern; it sounds like the team addressed and resolved that issue immediately, for which...

Greensboro,NC
Reviewed 31 August 2015

This is a very nice boutique style hotel in the Holiday Inn family. Nice lobby with a modern new feel. The room I had was a two floor suite with an upstairs bedroom and downstairs living room. The only issue is there is no bathroom on the second floor so you have a walk if you get up in the...

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2Thank PeterFNYNC
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

bubbafb, Thank you so much for your review. I am glad you enjoyed the hotel but I am very sorry you had a problem with the hot water. I'll be certain to follow up with our maintenance team to see what problem may have existed. I am sincerely sorry. You were in one of our five specialty suites, a bi-level...

Reviewed 29 August 2015 via mobile

The hotel is very nice. Newly renovated and clean. The staff is very friendly and accommodating. When checking in they had treats and water for my dog to celebrate National Dog Day. It is a short walk to Harbor. Parking is across the street and a little inconvenient (we checked in past 11pm and the lot was full so my...

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Helpful?
2Thank Tanya B
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Tanya B, Thank you for your review of Hotel Indigo Baltimore Downtown. I am glad you enjoyed the hotel. I am sorry the parking garage was full. We have a certain number of spaces reserved at the municipal garage across the street, but we've never run out of spaces before. I'll have to inquire to find out more details. I...

Reviewed 28 August 2015

At $99 a night, Hotel Indigo is a good deal. Newly renovated rooms, clean common areas and positive staff made for a pleasant experience. Parking is across the street and their is no valet parking, Getting our bags into the hotel was something of a chore. The fitness center is brand new and smells that way; the rubber aroma of...

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Helpful?
2Thank Jefferson B
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Jefferson B, Thank you for your recent stay at Hotel Indigo Baltimore. I am glad you enjoyed the hotel. I am sorry you have trouble getting your luggage into the hotel. We do have a doorman who should be available 24-hours a day to assist with luggage. There is also a ramp on the side of the hotel so guests...

washington dc
Reviewed 28 August 2015

The area of this hotel is not good. I walked very quickly from the convenient parking lot across the street. The front desk girl was nice and let me know she had been working without a break, without any food for a long time, and she was exhausted. Room service is fast, closes early, and food is just average. Room...

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Helpful?
1Thank reachteresa
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

reachteresa, Thank you for your sincere review of Hotel Indigo Baltimore. I am sorry you felt the hotel was in a bad location. We're in the most historic district of Baltimore City, adjacent to the first Catholic Cathedral in the United States, across the street from the Enoch Pratt Free Library, the first free library system in the United States,...

Orlando, Florida
Reviewed 28 August 2015

Myself and 6 other women went to Baltimore for a Bachelorette weekend. Tiffany and the team at Hotel Indigo went above and beyond to make sure we had a great time! The hotel is very modern and up to date. The drinks at the bar were unique and well made. Thanks again for a wonderful weekend!

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1Thank KayLK05
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

KayLK05, Thank you so much for your comments on TripAdvisor. I glad you and your friends had a great time while staying at Hotel Indigo while in Baltimore! I hope to see you again on your next trip! Jason

Kingsland, GA
Reviewed 27 August 2015

Beautiful, comfortable hotel, with the best staff we've ever seen! Went to Baltimore to see the Orioles, but our hotel experience was the highlight! Tiffany Murphy manages this amazing team, leading by example. The receptionists-Kimberly, Rachelle, Antonella, and Tonisha were professional, helpful, and super personable! Robert, Tiba, and Ben were just as capable and helpful as concierge/bellmen. Wish the Orioles...

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1Thank Iamflying011
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

Iamflying011, Wow. Thank you so much for your review! I really appreciate your feedback. Thank you for recognizing so many members of our team. I'm thrilled you had such an experience. Buildings are buildings, and even though our building is beautiful, it is important that the team have a relationship with our guests and provide them with memorable experiences. I'm...

Woonsocket, Rhode Island
Reviewed 25 August 2015

What a beautiful, historic area and hotel! We drove down from Boston and hit traffic, so we weren't surprised when the parking garage gate was down and locked. We hopped over to the hotel and asked how to get in, and a nice guy came over and helped us. We got the first spot, and easily crossed the street and...

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Helpful?
2Thank jdempsey16
Jason C, General Manager at Hotel Indigo Baltimore Downtown, responded to this review

jdempsey16, Thank you so much for your comments and for your visit. I so much appreciate your sincere review and can not thank you enough for sharing your experience. While we are a new hotel we are continually raising the service bar and increasing our standards. You should not have had this experience and I do apologize. Please rest assured...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Indigo Baltimore - Mt Vernon is located in the heart of the city, our uniquely designed hotel is one of a kind; and we want your experience to be as personalized as possible. Hotel Indigo offers all the amenities you have come to expect in an upscale, independent, boutique hotel. From our complimentary wireless internet to the full service restaurant and service that is second to none. Let us help you make our visit more enjoyable, helping you to get to know our neighborhood, we will recommend some fantastic independent restaurants and help you find your way, like a native. Walking down the cobblestone sidewalks, skirted by rows of elegant brownstones, ornamental wrought-iron gates and manicured greenery, it's impossible not to be enamored by the timelessness and quirkiness of Mt. Vernon. Between the architecture, marble and monuments, you might think you've been transported to turn-of-the-century Europe. But behind the conventional facade, a lively eccentricity radiates from nearby Johns Hopkins, and it's anything but old fashioned. In face, this neighborhood has always been a forward-thinking place, defined early on by a dynamic network of social clubs. We're talking about the city's movers and shakers - the bankers, presidents, preservationists - and they gathered often in the name of culture, cocktails and creativity. You could say it all began with George Peabody's institute, which ignited the cultural movement of the 19th-century Baltimore. Housing over 300,000 volumes, it's easy to see how the "Cathedral of Books" was the catalyst for dozens of cultural clubs that soon shaped the community. Modern scholars stood on the checkerboard marble floor in awe, staring up at the six stories of hardback knowledge wrapped in intricate ironwork. Often times, club members were so inspired by the Peabody's string aesthetic they hired many of the same craftsmen to design their own breathtaking gathering places just steps away from the institute. Here, at the center of Mt. Vernon's social scene, you can see a lady reaching for her delicate perfume bottle, about to play hostess to Baltimore's elite. Mingling downstairs, a gentleman raises his glass, welcoming his distinguished guests. The opulent drawing rooms of these stately homes were a nice fit for the club craze sweeping through Mt. Vernon. Whether you were interested in German lore, literature or laying bricks, there was a club for it. At one point The New York Times declared, "Baltimore has club fever!" From five-course holiday feasts to festive performances by the Vagabond Players theater group, the great windows of the many clubs offered glimpses for passersby, as they still do. One group enjoyed attention way more than the others. Easily the most colorful of the bunch, The Charcoal Club, was founded with an independent streak on the fringe of conservative culture by artists who were fond of drawing from live models, as they did in Paris. This club particularly enjoyed practical jokes, poker nights and feisty battles with the Baltimore Museum of Art. They went so far as to invent an artist, I.L. Glutz, who like today's Banksy, was never seen, but whose paintings were discovered mysteriously several times a year, usually in alleys or attics around town. So, a slightly twisted love of art brought them together, and their individuality set them apart. It's with today's generation of social renegades that the essence and energy of Mt. Vernon's club culture lives on. Even though time seems to stand still in the unmovable bricks and cobblestones, these streets were paved with the intention of leading the way for those who live by their own rules. They are the new class of creatives, undeterred by those monumental shoes to fill and determined to do things their way. ... more   less 

Additional Information about Hotel Indigo Baltimore Downtown

Address: 24 W Franklin St, Baltimore, MD 21201-5006 (Formerly Mount Vernon Hotel)
Region: United States > Maryland > Baltimore > Downtown
Price Range: $178 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo Baltimore Downtown 4*
Number of rooms: 162
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Also Known As:
Hotel Mount Vernon
Mount Vernon Baltimore
Hotel Style:
#2 Family Hotel in Baltimore
#3 Luxury Hotel in Baltimore
#3 Best Value Hotel in Baltimore
#9 Romantic Hotel in Baltimore
#12 Business Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Baltimore Downtown staff and other travellers.
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Questions? Get answers from Hotel Indigo Baltimore Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The rooms with an even number are the larger ones and cost the same.”
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“Corner rooms are spacious and airy.”
 of 5 bubbles marnettas2014, 24 Mar 2017 | Read review
“Lobby level rooms may be noisy when windy due to trees. See above.”
 of 5 bubbles RPD518, 2 Mar 2017 | Read review
“Corner room was wonderful but in the winter get colder so one needs to run the heat unit. Definitely aim for a higher floor!”
 of 5 bubbles DMS-NS, 2 Feb 2017 | Read review
“Don't take the suite not worth the price.”
 of 5 bubbles quanyul2017, 1 Feb 2017 | Read review
5 of 5