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Best Western Plus BWI Airport North Inn & Suites

Booking.comUSD 93*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 208*
USD 93*
USD 98*
USD 208*
USD 93*
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Best Western Plus BWI Airport North Inn & Suites
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440 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Reviewed 2 days ago NEW

I've generally had good stays at BW hotels over the last year but this place has a bad apple and is going to ruin it for my recommendation to ever have anyone stay here. My first time EVER at being threatened with removal at 1:00 am because I was supposedly "disrespectful" to night front desk person, saved only by wife...

Review collected in partnership with Best Western
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Helpful?
3Thank I2527ARjohnb
Winchester, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Had an early flight out of BWI so stayed here for the park and shuttle. Desk staff great, room was good sized, clean and very comfy. Sturdy king size bed with big pillows. Shuttle drivers very polite and helpful. This is a great place to stay! Left way before breakfast so can't comment on that.

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Helpful?
Thank nriemen
About Hotel's Favourite Review
BWI-DOS, Director of Sales at Best Western Plus BWI Airport North Inn & Suites, responded to this review

Thank you for taking the time to post your review; it will help other guests make a sound decision. We bid you safe travels and look forward to your return visit.

Salisbury, United States
Reviewed 3 days ago NEW

I have stayed at this hotel for a few years. the staff at this hotel tries very hard to please their guests. this last stay was an outstanding demonstration of teamwork by all the staff to make our trip very pleasurable. the front desk people checking in and giving directions, the transportation people arranging taxis to downtown, the breakfast presentation...

Review collected in partnership with Best Western
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Thank John H
Redlands, California
Reviewed 5 days ago NEW

We visited on a warm, humid night and were appreciative that our air conditioner was not capped (we put it at 62 degrees - our previous hotel would not less us go any lower than 68 degrees). The complimentary shampoo, conditioner and soap were extra nice and the complimentary breakfast was a tad bit nicer than the traditional breakfasts offered...

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Helpful?
Thank Robert C
BWI-DOS, Director of Sales at Best Western Plus BWI Airport North Inn & Suites, responded to this review

Thank you for choosing our hotel and posting your detailed review and we look forward to your return visit!

Harrisburg, Pennsylvania
Reviewed 6 days ago NEWvia mobile

The room was ok. The bathroom door wouldn't stay latched and the room was in need of being refreshed. Lampshades were dingy. We only had one towel, a couple hand towels and one washcloth. We arrived at 9 pm and we were leaving so it was good enough for our purpose. Mold in bathroom. Because we were leaving for airport...

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Helpful?
Thank CSCfromPA
BWI-DOS, Director of Sales at Best Western Plus BWI Airport North Inn & Suites, responded to this review

Thank you for posting your review and we apologize for the inconveniences. We understand apologies don't amount to much after the fact and will do our very best to wow you the next time around if you return to give us another chance.

Reviewed 1 week ago

The hotel is nice and the staff as well. The major thing that is a downfall to this hotel is that the shuttle service for Pick-up at BWI absolutely terrible. Be ready to expect to wait an hour for them to come and pick you up for delivery back to the hotel!!!!

Review collected in partnership with Best Western
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Helpful?
Thank karenrJ9311LF
BWI-DOS, Director of Sales at Best Western Plus BWI Airport North Inn & Suites, responded to this review

Thank you for taking the time to post your review. Shuttle service is not normally a problem as we run the shuttle every half hour and we ask our guests to make reservations for specific runs to the airport. We urge you to stay again for an improved experience.

Reviewed 1 week ago via mobile

Waited in line at front desk for 30 minutes to be checked in only 2 people in front of me. Girl at front desk not trained well at all . Very slow and had to make phone calls to figure out how to check people in. Key to room did not work. No parking had to park in comfort inn...

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Helpful?
Thank Scott D
BWI-DOS, Director of Sales at Best Western Plus BWI Airport North Inn & Suites, responded to this review

We're sorry to learn about all your troubles. We've made the proper notations and will be sharing the details will all parties at the hotel in order to ensure proper training and procedures so that this will not occur again. We take service seriously but we dropped the ball and will endeavor to do better on your next visit.

Texas
Reviewed 1 week ago

Had a large and updated room. The room was clean and the employees were very helpful. They only thing I can complain about was the really thin toilet paper. I hadn't seen any that thin before. Otherwise everything was fine. The breakfast was good as well.

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Helpful?
Thank 512Texas2015
BWI-DOS, Director of Sales at Best Western Plus BWI Airport North Inn & Suites, responded to this review

Thank you for taking the time to post your review. We've made note of your comment and will address it with the department head for a solution and look forward to your next visit.

Arizona
Reviewed 2 weeks ago via mobile

The hotel appears to have been remodeled a few years ago. My room was attractive, quiet and clean. It was small, more European-size than what we are accustomed to, but still adequate. The breakfast service was disappointing. No hot water (it was lukewarm) for tea and all hot food items were depleted. When I asked the hostess about hot water...

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Helpful?
Thank FrenchMD
DaysInnConnAve, Front Office Manager at Best Western Plus BWI Airport North Inn & Suites, responded to this review

FrenchMD, Thank you for taking the time to share with us your experience. We would like to offer you an apology for the inconvenience you encounter. We would inform our breakfast department and resolve this situation to prevent it in the future. Again, our apologies and we hope to see back soon. Thank you for choosing our brand. Kind Regards,...

Lewes Beach, Delaware, United States
Reviewed 2 weeks ago via mobile

Worst service ever. Rooms not clean. Towels thread bare. No coffee in morning and no to go bags of breakfast for early departures. Waiting over hour for van after arriving back in town. Called multiple times about van. Not worth it at all. Marriott and hilton drivers were apologizing to us which is really sad. Red roof inn past buy...

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Helpful?
Thank Emma P
BWI-DOS, Director of Sales at Best Western Plus BWI Airport North Inn & Suites, responded to this review

We're surprised to learn of your experiences as this is not the normal experience we provide on any of the service levels. In any event, we thank you for taking the time to post your review and apologize for the inconveniences. The details will help management review training issues in the areas you've pointed out. While we cannot change what...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS BWI Airport North Inn & Suites. Fully renovated in 2014 and located just minutes from the Baltimore/Washington International Thurgood Marshall Airport (BWI), we are convenient to restaurants, major conference facilities and the Arundel Mills(R) Mall, featuring world class shopping. Whether here for business in conjunction with one of the area Fortune 500 companies or any of the other businesses in the area, or here to day trip and visit the sites of Baltimore, Annapolis and Washington, DC rest assured you have chosen a convenient location close to all. Our free 24 hour shuttle is pleased to take you to the BWI Airport and Light Rail station. Our spacious rooms offer one king or two queen beds, all are non-smoking, include a refrigerator and a 32-inch LCD TV. Why not pamper yourself and ask about one of our larger suites with upgraded amenities? Of course, whichever sleeping option you choose, your room will include free wireless high-speed Internet and a full hot breakfast is complimentary and available to get you a good start to the day. With over 1,700 square feet of meeting room space and an expert staff on hand, plan your meeting, wedding or social or business event, worry-free. Audio visual equipment and personalized service are all things you should expect when planning an event with us. From our 24-hour business area, to our gift shop and fitness center, we are here to serve you and ensure a positive experience. ... more   less 

Additional Information about Best Western Plus BWI Airport North Inn & Suites

Address: 6055 Belle Grove Road, Baltimore, MD 21225-3261 (Formerly Best Western Plus BWI Airport North)
Region: United States > Maryland > Baltimore
Price Range: $114 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus BWI Airport North Inn & Suites 2.5*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Priceline, Best Western, Orbitz, Hotels.com, Travelocity, Expedia, getaroom.com, Cancelon, Cheap Tickets, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus BWI Airport North Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn And Suites Airport
Sleep Inn & Suites Airport Hotel Baltimore
Sleep Inn Airport
Sleep Inn Baltimore
Baltimore Sleep Inn
Hotel Style:
#2 Best Value Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus BWI Airport North Inn & Suites staff and other travellers.
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Questions? Get answers from Best Western Plus BWI Airport North Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure non-smoking room hasn't been smoked in!”
Windygnf, 8 May 2017 | Read review
“The hotel is off the road so all the rooms are quiet.”
StanB297, 12 Apr 2017 | Read review
“Located off the beaten path”
475brandyp, 6 Mar 2017 | Read review
“quiet rooms, we were on the 3rd floor. Have 2 good size elevators.”
MariayHugo, 14 Feb 2017 | Read review
“We stayed on the 4th floor with no problems hearing any noise. Elevator was close.”
147trav3l3r2, 11 Feb 2017 | Read review
5 of 5
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USD 93* /night
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Hotwire.comUSD 98
PricelineUSD 93
AMOMAUSD 208
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Prices are for 1 room, 2 adults
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