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Hilton Baltimore

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2,338 Reviews from our TripAdvisor Community

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Showing 2,297: English reviews
Washington DC, District of Columbia
Reviewed 1 week ago

I stayed at the Hilton Baltimore for a conference I attended at the Baltimore Convention Center. Although attached, for the distance you need to walk from your room to the convention center, I think the Days Inn across the street would have been closer. I must say that the staff were all quite nice - its not their fault that...

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Helpful?
Thank Stacy28970
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Stacy28970, Thank you for providing us with your feedback. We’re sorry to hear your stay with us did not meet expectations. This is not the norm for our guests, especially for conference events. Our hotel offers many on-site restaurant options along with in-room dining. Guests have easy access to Diamond Tavern, The Coffee Bean & Tea Leaf and our...

Philadelphia, Pennsylvania
Reviewed 1 week ago

This is the hotel we always prefer to use when in Baltimore. Location is convenient and service is almost always very good. Only downside is that the Lobby bar is not always open (odd hours) and inconsistent service quality.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 876rogerv
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear 876rogerv, Thank you for taking a moment to write your review. It is always a pleasure to host loyal guests. We strive to provide our guests with exceptional service, so we are pleased you felt well taken care of. We hope you’ll continue make us your top choice in Baltimore. Sincerely, Greg Brown General Manager

Phoenix, Arizona
Reviewed 1 week ago

The staff was nice but there is nothing "special" about the place. I think the best thing was that there is a bridge that connects you to a Starbucks in the convention center so that you don't have to go out in the cold. Parking is $30 per night but it is easily accessible.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lv9582016
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Iv9582016, Thank you for your review. While we are glad you had a nice time with us, we are sorry to hear your stay with us did not exceed expectations. We always hope to provide our guests with memorable, one-of-a-kind experiences, and we are disappointed your visit did not stand out. We hope this experience does not hinder you...

Delray Beach, Florida
Reviewed 2 weeks ago via mobile

The hotel is new and upscale but the service level has a long way to go to catch up. They have a large reception area with one clerk handling the check in-waited 30 minutes in line to check in. The Concierge desk is always empty. The food catering service is horrible. Had 6 meals so far and each was worse...

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Helpful?
Thank mantravels2016
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear mantravels2016, Thank you for your feedback. We are sorry to hear your experience with us did not meet expectations. One of our top priorities is to ensure our guests enjoy themselves. If anything is ever not to your liking, please do not hesitate to contact me directly as I will always do my best to improve the quality of...

South Africa
Reviewed 2 weeks ago

Excellent location. It is close to the convention centre and the local attractions. The public transport is right at the door and very convenient. Staff is friendly and make time to speak to you. The rooms are spacious with ample place to work. A pleasure to stay at the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Hummingbird663
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Hummingbird663, Thank you for writing your review. It’s nice to know you had a pleasant visit with us thanks to our friendly staff, spacious accommodations and central location. We hope to see you again for many future visits. Sincerely, Greg Brown General Manager

kingston springs, TN
Reviewed 2 weeks ago

This was a very nice hotel, with a great staff, and great food. Bonus -- the workout room overlooks the Orioles baseball park!! What an unexpected treat -- it was fun to see the fans file in and watch the game from the rooftop deck!!

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Helpful?
Thank auntsusanelaine
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

ear auntsusanelaine, Thank you for providing us with your feedback. We’re so glad you had such an enjoyable stay with us. It’s always a pleasure to provide our guests with spacious accommodations, exceptional service and unique amenities. Our excellent location also allows our guests to enjoy the delightful views of Baltimore, including Camden Yards! We hope you’ll stay with us...

Baltimore, Maryland
Reviewed 3 weeks ago

Breakfast was excellent. Great place to stay. Parking was convenient. Would recommend to anyone who is using the convention center. Price was great for the time of year. Room was clean. Staff was very helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 120brentk
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear 120brentk, Thank you for your review. We are always happy to provide our guests with friendly service, comfortable accommodations and quality amenities. We hope you will allow us to provide you with another great stay in the future. Sincerely, Greg Brown General Manager

Reviewed 3 weeks ago

Stayed here for a few days for a work conference. Very comfy hotel, great location next to Camden Yards and right by the train station if you want to go to Washington or anything. Beds were comfy, room was quiet and well-kept. The only food I had was at the conference-planned buffets but it was delicious - the crab and...

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Helpful?
Thank Meghan F
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Meghan F, We appreciate you writing your review. It is nice to hear you had such a great stay with us. We are happy you enjoyed our spacious accommodations, friendly service and our chef’s culinary creations. It is always a pleasure to offer our services to our guests when hosting an event at our grand convention center. We are...

Clifton Heights, Pennsylvania
Reviewed 3 weeks ago

Check in was very efficient and friendly...Marcus B. from the parking garage was not only very helpful but very friendly also.... Great Hotel!!!!! Rooms were nice and clean...Our view from our room was awesome beautiful at night...could see the city all lit up....

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Helpful?
Thank maycape1205
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear maycape1205, Thank you for your kind feedback. We are so happy you enjoyed your stay with us. Our spacious accommodations are not only comfortable and clean, but they also provide our guests with some of the best views in Baltimore. We will be sure to extend your praise to our staff member, Marcus! He will greatly appreciate your compliments....

Reviewed 3 weeks ago via mobile

Very modern and luxury hotel. The room is clean, quite. It is only 5 min walking distance to Inner harbor. Good for 10 coach buses parking. Very good for big convention of big travel groups. Waking distance to two major stadiums and Casino.

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Helpful?
Thank William Z
Hilton Baltimor... M, General Manager at Hilton Baltimore, responded to this review

Dear Wulin Z, Thank you for taking a moment to write your review. It is wonderful to hear you enjoyed your time with us. It is always nice to know when guests take advantage of exciting, nearby attractions like M&T Stadium, Camden Yards and the Inner Harbor. We hope to provide you with another quality stay again soon. Sincerely, Greg...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Baltimore

Address: 401 West Pratt St, Baltimore, MD 21201
Region: United States > Maryland > Baltimore
Price Range: $221 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel
Hotel Style:
#8 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Baltimore staff and other travellers.
21 questions
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Questions? Get answers from Hilton Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure there is one”
 of 5 bubbles Stacy28970, 16 Feb 2017 | Read review
“High room overlooking the ball park”
 of 5 bubbles DDO89, 4 Feb 2017 | Read review
“Choose another hotel”
 of 5 bubbles Ajetlgd1, 13 Jan 2017 | Read review
“Check out the rooms with views to the Orioles Stadium”
 of 5 bubbles rrobinson2017, 5 Jan 2017 | Read review
“Nice rooms, xpensive parking”
 of 5 bubbles marciah273, 26 Dec 2016 | Read review
5 of 5