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We visited Jacksonville for business in September 2016. I have stayed at this location many times through the years but it had been awhile so I read several of the reviews before booking.
As others commented, the cabinetry throughout the suite has been remodeled and...More
2 Thank NomadWeeks
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 20 September 2016
Thank you for your gracious review of the Candlewood Suites Jacksonville. I have shared your review with our Hotel Team. I want to thank you for letting us know about how our Orange Scented cleaning solution is noted by our Guests. I will be checking...More
This was the hotel I stayed in for the first two weeks of my stay in Jacksonville. I loved the location because you're only a short drive away from I-95 and also only a couple of miles away from the St Johns Town Center outdoor...More
1 Thank MrEdnWilbur
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 24 August 2016
Thank you for your review of your stay at the Candlewood Suites Jacksonville. Our Team enjoys hearing from our Guests and knowing that we made you feel comfortable while away from home. The outdoor mall does offer a great variety for shopping and restaurants just...More
Good price for a quiet clean room with a great air conditioner. Ice cold! They have free wi-fi. Cable with HBO. DVD player too. And you can borrow DVDs at the front desk. This location does not have two beds but the couch was not...More
Thank Mary S
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 5 August 2016
Thank you for your gracious review of your stay at the Candlewood Suites Jacksonville. We are always glad to hear from our Guests and know that we made their stay the best. We look forward to having you as our Guests again.
In town for work so this was a one night mid-week stay. First off, the interstate and JTB are both under construction in the area so those not familiar with the area may find it difficult to get to the location. Allow extra travel time...More
Well first off this hotel has no double bed rooms only queen bed and pull out sofa (if they have any there are never any available!) our normal hotel was full. Come into the room and it reeks of cigarette smoke with a strong freshener...More
Thank Traci G
Response from CWS4990, General Manager at Candlewood Suites JacksonvilleResponded 27 June 2016
We're sorry to read that you were unhappy with your room and that there were issues of uncleanliness too. It is true that our hotel does not have doubles; and, not that it was unavailable but that we do not have doubles at our property....More
All of our Suites have a full size Microwave, Refrigerator, Dishwasher and a 2 Heating surface stove. Candlewood Suites have an on site store called the Cupboard where Guests can purchase food items and there is also a... More
All of our Suites have a full size Microwave, Refrigerator, Dishwasher and a 2 Heating surface stove. Candlewood Suites have an on site store called the Cupboard where Guests can purchase food items and there is also a Public Grocery near the hotel. We do not have a Hotel Shuttle but Guests do utilize Uber and local Taxi companies to go to the store and restaurants in the area.