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Extended Stay America - Jacksonville - Deerwood Park

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Traveller (74)
Room & Suite (28)
Dining (4)
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Overview
  • Excellent23%
  • Very good9%
  • Average12%
  • Poor22%
  • Terrible34%
1 Mar 2018
“Getting much better with new in house management ”
28 Feb 2018
“worst stay ever! Will not stay in any on your hotels! Not sure how else to title this review but I have to give you 120”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Jacksonville - Deerwood Park
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (122)
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21 - 25 of 122 reviews
Reviewed 12 June 2017

The Costumer service here is excellent. Tiffany did a great job checking us in. The rooms were great. They were very Comfortable. We love the large pool. Movie theater and restaurant are all within walking distance. Great Price and LocationMore

Review collected in partnership with Extended Stay
Thank 604palh
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 13 June 2017

Thank you for being our guest at Extended Stay America - Jacksonville - Deerwood Park. It’s wonderful to know our location was ideal for your needs and that you loved your comfortable room and our courteous associates. I’ll be sure to share your compliments with...More

Reviewed 5 June 2017

I have stayed at the hotel many times in the past and this particular visit was not as up to par as in the past. Hotel staff not responsive to needs. Lackadaisical attitude to comments. This facility is a nice quite area of Jacksonville which...More

Review collected in partnership with Extended Stay
Thank Bobby H
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 7 June 2017

Bobby, it was our pleasure having you as our guest at Extended Stay America - Jacksonville - Deerwood Park. We are delighted to know you loved our property and had a wonderful stay being with us. We look forward to welcoming you back soon. Sincerely,...More

Reviewed 3 June 2017 via mobile

Attitude can go a long way and the staff here had a very professional accommodating attitude that's the only reason I have the 2nd star. Upon arrival toilet would not flush, drawer to bathroom vanity sitting on floor, and bathtub full of dirty hair. Arrived...More

Thank cyndipgh .
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 4 June 2017

Thank you for being our guest and letting us know about your stay. Although we are glad our team was attentive to your needs, we are sorry for the issues you had with your room and the inconvenience it caused. We have shared your feedback...More

Reviewed 11 April 2017

Quick and easy check in, clean room and bathroom, comfortable bed. Good location, easy to get in and out of,quiet area. If you are looking for good value this is the place to go. Only downfall was no hot water on my last morning there.More

Thank sirnibs
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 11 April 2017

It is great to read your nice comments about your stay at Extended Stay America -Jacksonville - Deerwood Park. We are happy to know you liked your comfortable room and that our location worked well for you. However, I am sorry for the inconvenience caused....More

Reviewed 9 April 2017 via mobile

Yes, it is a roof over your head with a bed. However that is all! Not clean, rooms have no dishes, missing drawers, pull out couch with NO blankets or pillows. See pictures for reference. The beds are very uncomfortable. I am so glad this...More

Thank Bridgette A
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Deerwood ParkResponded 10 April 2017

Thank you for your candid feedback. Although you like the service provided by our staff, we are sorry we missed meeting your expectations in regard to your stay and regret the inconvenience these caused. I have shared your concerns with my maintenance and housekeeping team...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 84 - USD 128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 84 - USD 128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (74)
Room & Suite (28)
Dining (4)
Pool & Beach (1)
Questions & Answers
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keeshat80
23 November 2014|
AnswerShow all 4 answers
Response from David S | Reviewed this property |
It is on perimeter park blvd off Southside blvd
2
Votes
Room Tips
"Recommend you don't stay here, no room is better than the other."
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"Avoid this hotel. Not nearly worth the price. You will be much happier at a Holiday Inn Express, Best..."
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"Never been displeased with Holiday Inn Express!"
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"Do not check into this hotel it you have any pets. They are NOT pet friendly."
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