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Fairfield Inn & Suites Jacksonville Airport

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Fairfield Inn & Suites Jacksonville Airport
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294 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Ann Arbor
Reviewed 22 October 2015

Spent one night after a late flight arrival to JAX. Room was comfortable, check-in and check-out without an issue. Breakfast in the morning was very average. Would stay again for short stays due to ease of location.

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Helpful?
Thank ptw2001
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Jacksonville Airport through Tripadvisor. We appreciate your feedback and are delighted to hear that you will be back again. We look forward to seeing you again soon!

Georgia
Reviewed 21 October 2015

Was clean enough and the staff was helpful and friendly, but would never stay here again. Older hotel with low ceilings, even in lobby area, giving it a closed in feeling. The room had a musty odor that clung to our clothing and luggage that we could still smell for half the next day. The mattress was OK, but not...

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Helpful?
Thank GaHike
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the quality of the room you had. I have addressed this immediately with the staff and I hope that you will give us another chance. Please call the hotel...

Lewisville, Texas
Reviewed 20 October 2015

I arrived in Jacksonville late at night after the car rental had closed. I went to pole six and called FairField and the van was dispatched. Upon arrival at the Inn I was pleasantly surprised because my room key was ready to go which got me into my room very fast. The room was spacious and clean. The linen smelled...

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Helpful?
Thank dlwood
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Early or late we are always here waiting for you and anticipating your needs to assist you in your stay. We truly love having you here and hope you have another opportunity to return again soon. Thank you so much for your comments and hope to see you again!

Pittsburgh, Pennsylvania
Reviewed 14 October 2015

We have come to expect certain pleasantries from Fairfield Inns and this one didn't disappoint. Front desk people were friendly and accommodating and made our short stay just what we needed. When we are in transit, we appreciate the predictable but varied breakfast options where you can eat healthy if you choose or indulge in waffles and pastries. Room was...

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Helpful?
Thank Judy M
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Thank you so much for these kind words. The staff and I would like to sincerely thank you for the opportunity to serve you. I hope that your travels will bring you back again soon. We loved having you here !

Naples, Florida
Reviewed 14 October 2015 via mobile

Love the Marriott system. This Fairfield is quiet and lovely. The staff is very friendly and helpful. Breakfast served at 5 am. so you can be on your way as early as possible. Give it a try even last minute.

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Helpful?
Thank JimM1146
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

We loved having you here !Thank you for sharing your experience at the Fairfield Inn & Suites Jacksonville Airport through the Tripadvisor. We appreciate your feedback and are delighted to hear that you had a great stay. We look forward to seeing you again in the future!

Elkin, NC
Reviewed 29 September 2015

Fairfield Inn & Suites Jacksonville Airport is in what I consider a part part of town. My family went out to lunch and were worried the whole time. Even coming in the side door, someone was hanging around that did not look trustworthy. At night there was a lot of partying yells from nearby. I think there are things they...

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Helpful?
Thank John L
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

Please except our sincerest apologies for the inconvenience you have experienced. Know that your safety and the safety of others are of the upmost concern to us. We take this issue very seriously. In addition to the many cameras we have there is also a local security company for this area that drives around to make sure all hotels in...

Reviewed 19 September 2015 via mobile

We just stayed here and couldn't have asked for more. From check in to check out everything was perfect. The free shuttle from the airport was so prompt and our driver, Nicholas, was so personable. Upon check in the General Manager, Roberta, came out and made my husband and I feel so special. Our room was spotless and the location...

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1Thank Denise C
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

WOW, this is great news! Please except my sincere thanks for giving us the opportunity to serve you and your husband. Our staff will always do everything possible to merit the confidence you have shown in us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We hope you choose to stay...

Reviewed 14 September 2015 via mobile

I love coming to Jacksonville games, being a big fan of the Jaguars. I booked this hotel for two nights, because of their good reputation. Sooo...after the game checked in with ease, but they had noooooo hot water. WTH!!!

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Thank nautress
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

I would like to sincerely apologize that you did not enjoy your stay with us. We had the unfortunate experience of our broiler go out at the most inconvenient time. Please rest assure we have had this issue fixed and we hope that you will give us another opportunity to serve you and show you that we are the hotel...

Lake Mary, Florida
Reviewed 11 September 2015

We decided to stay here the night before our flight home from a Labor Day weekend wedding in Brunswick, GA. The hotel was very easy to get to and very convenient to the airport. The hotel itself is a typical Fairfield Inn, but was very clean and the staff very nice. They do serve a continental breakfast, however there are...

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Helpful?
Thank mcoboundNj
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

We are constantly striving to make the best guest experiences and I truly thank you for filling out this survey, your feedback is very important to us. I hope that when you find yourselves in our area again we will be your hotel of choice. We loved having you here!

Katy, Texas
Reviewed 9 September 2015

Stayed one night to catch a flight out of JAX - great location. Easy to access from freeways, variety of restaurants close by. Clean hotel, good breakfast, polite and helpful staff - well lit parking lot.

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Helpful?
Thank Laura B
Roberta A, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review

I just wanted to take this time to personally thank you for filling out the survey for your recent visit to the Fairfield Inn and Suites in Jacksonville Airport, FL. Your opinion is very important to us. We are constantly striving to make the best guest experiences and I truly thank you for filling out a survey. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and see our Fairfield Inn and Suites by Marriott, conveniently located by the Jacksonville Airport. Allow us to introduce you to our professional staff who will greet you with a friendly smile and a warm welcome. Our hotel has a bright and vibrant atmosphere complemented by a full hot breakfast buffet, complementary wifi, a fitness center, outdoor pool and sunny patio to help make your stay the best value Marriott has to offer. We look forward to serving you. ... more   less 

Additional Information about Fairfield Inn & Suites Jacksonville Airport

Address: 1300 Airport Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: $146 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville Airport 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Fairfield Inn Jacksonville Airport Hotel Jacksonville
Fairfield Jacksonville
Jacksonville Fairfield Inn
Hotel Style:
#25 Family Hotel in Jacksonville
#26 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jacksonville Airport staff and other travellers.
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Akron, Ohio
1 month ago
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Savannah, Georgia
over a year ago
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over a year ago

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Questions? Get answers from Fairfield Inn & Suites Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the airport and many dining options”
 of 5 bubbles 427chuckw, 17 Feb 2017 | Read review
“Very good restaurant across the street called Millwood. Excellent food and all drinks at the restaurant were $2.47”
 of 5 bubbles joelw596, 5 Feb 2017 | Read review
“Partitioned one bedroom”
 of 5 bubbles Traveler2AM, 1 Jan 2017 | Read review
“good value for clean room and nice breakfast near airport”
 of 5 bubbles Wabcol2, 22 Sep 2016 | Read review
“Third floor is the highest and away from the pool and breakfast areas”
 of 5 bubbles dad-n-son, 10 Aug 2016 | Read review
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