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Very old and very dated, not particularly clean and the worse breakfast I have ever seen in a Residence Inn. Eight rooms arranged in a number of small building with 30 square feet of lawn bettween each building.
Waited five minutes to be welcomed even...More
Response from lainey s, General Manager at Sonesta ES Suites JacksonvilleResponded 26 July 2016
I am sorry that you had an unfortunate experience at our hotel. Guest feedback, whether positive or negative, is an important tool in providing quality guest service. Our pet area is clearly marked along the parking lot. I can assure you that I...More
For the family trip the room was not too bad. Just the basics. Somewhat dated but staff was friendly and accommodating. Bianca at the front desk was outstanding and very professional. A little disappointed on first night, granddaughter left one of her stuffed animals on...More
Response from lainey s, General Manager at Sonesta ES Suites JacksonvilleResponded 25 July 2016
Thank you for recognizing Bianca and the front desk staff. I apologize that the housekeeping staff did not make up the bed due to the fact that a personal item was left on the bed. We hope to see you again next time...More
Not sure where to start with this one:
Pros : good breakfast ( eggs, french toast, milk, juice, bagels, etc)
great courteous staff
outdoor pool well maintained.
rooms are spacious
right off highway
close to restaurants, grocery store, pharmacy
Response from lainey s, General Manager at Sonesta ES Suites JacksonvilleResponded 20 July 2016
Thank you for choosing to stay at the Residence Inn while in Jacksonville. You are correct, we have a great breakfast as well as an awesome staff. Next time you are Jacksonville please ask for an upstairs room and extra pillows!
I've stayed in a few RI and by far this was the most dated one. There was a soft spot on the floor in the kitchen area. Had I been 100lbs more, I would have fallen through. Upon surveying the room my finding were cereal...More
Response from lainey s, General Manager at Sonesta ES Suites JacksonvilleResponded 17 July 2016
Thanks for the feedback. You are correct we are "old school" in that we were one of the first Residence Inns around. Please feel free to reach out to us and let us know which room you stayed in so that we may...More
We spent the night here because it's halfway between our vacation spot and home. It was also a last-minute booking and one of the few two-bedroom options available. Thankfully, it was a quick stop. The area is not great. We truly felt unsafe and will...More
Thank D M
Response from lainey s, General Manager at Sonesta ES Suites JacksonvilleResponded 23 July 2016
As we are always looking for ways to improve the guest experience at our property, your feedback regarding your recent stay is greatly appreciated. I can assure you that the property is safe.
USD 98 - USD 145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Business Hotel in Jacksonville
#29 Family Hotel in Jacksonville
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Residence Inn Jacksonville Baymeadows Hotel Jacksonville ,