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Econo Lodge

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108 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Reviewed 1 week ago

I was in line to check in, two people walked up to the counter and the lady took care of them first knowing there was two people that was waiting before her. I could not find my room because the parking lot was full of rigs. I felt like I was sleeping at a pilot or a flying J truck...

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Helpful?
Thank robinjordan
EconoLodgeJaxFLMgmt, Guest Relations Manager at Econo Lodge, responded to this review

Dear robinjordan, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 7 November 2016

We just needed a place to sleep for 8 hours, and this fit the bill. Our room was very clean and the staff was professional. The room is not fancy, or designer decorated, but it has a fridge, microwave, and coffee maker. The bed was comfy, it was quiet, and the ac worked great without that annoying cycling on and...

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Helpful?
1Thank Floridog
About Hotel's Favourite Review
EconoLodgeJaxFLMgmt, Guest Relations Manager at Econo Lodge, responded to this review

Dear Floridog, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. Your five star review means a lot to...

Pennsylvania
Reviewed 12 March 2017 via mobile

I stayed here one night with my boyfriend on our way to Orlando. I booked in advance and knew essentially what I was getting into. Room was clean and relatively comfortable. There is also free breakfast in the lobby, which included assorted pastries, cereal, coffee, orange juice, and waffles. Furnishings in the room were very outdated and walls/floors/carpet were stained...

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Helpful?
Thank Sara H
EconoLodgeJaxFLMgmt, Guest Relations Manager at Econo Lodge, responded to this review

Dear Sara H, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.

Reviewed 8 November 2016 via mobile

Condition of the building was unbelievable upon arriving compared to pictures online..almost didn't want to stop the car. Headboard had definitely not been wiped off from previous visitor. Shampoo that was on the counter for "us" was half gone already. Fridge still had a cup in it that had become frozen to shelf so could not put items in all...

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Helpful?
Thank KindMommy26
EconoLodgeJaxFLMgmt, Guest Relations Manager at Econo Lodge, responded to this review

Dear KindMommy26, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to...

Augusta, Georgia
Reviewed 9 September 2016

We stayed here for the last 2 days of the Labor Day weekend. Rooms were comfortable, clean, and staff was friendly. Though not at the beach, it isn't a long drive to get anywhere you want to go around Jacksonville from here. I would stay here again.

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Helpful?
1Thank William G
EconoLodgeJaxFLMgmt, Guest Relations Manager at Econo Lodge, responded to this review

Dear William G, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able...

Baltimore, Maryland
Reviewed 27 August 2016

They seem to be making an effort to upgrade the property. Rooms are clean, breakfast is typical and the location is ok near I-95. Unfortunately, the internet service fades in and out. Hotel is pretty much what I expected for the price.

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Helpful?
Thank Steven D
EconoLodgeJaxFLMgmt, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the...

Reviewed 10 August 2016 via mobile

I don't really have anything to say good or bad about this hotel. It's pretty ordinary in every way. I wasn't impressed but I also didn't find anything gross in my room or the lobby which is more than I can say about some places I've stayed. LoL The person I was with who checked us of our room mentioned...

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Helpful?
Thank Becky S
EconoLodgeJaxFLMgmt, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

Conyers, Georgia
Reviewed 26 July 2016

Not a great neighborhood. If you can appreciate roaches, drug deals, drug abusers, and prostitutes, then this is this place for you. I made sure both locks were on at night and couldn't wait to check out on the last day. The only reason I stayed the entire time was because someone else paid for it. The free continental breakfast...

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Helpful?
Thank Sacha G
EconoLodgeJaxFLMgmt, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. I assure you that we take such issues very seriously and we are investigating I also want to thank you for bringing these matters to our attention and to assure you that your review means a lot to...

Alexander nc
Reviewed 28 June 2016 via mobile

It was extremely adequate. Nothing fancy. It was about what I expected in the price range I was looking for. The staff was friendly and everything seemed to be clean as far as I could tell. There was a sign up that said they were renovating so hopefully they are in the process of improving some things . But like...

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Helpful?
Thank NCuts
EconoLodgeJaxFLMgmt, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to write a review. We have put in new carpet, new flat screen tv,new granite counter top, refinished the pool, expanded the continental breakfast to include grits,oatmeal and swiss chocolate. Our rooms already have 1 cup coffeemakers, microfridges and hairdryers in them. We also have free local calls and free WIFI. Thank you for...

Reviewed 28 May 2016 via mobile

We stayed at this Econo Lodge while passing through on our way to the beach. The hotel itself wasn't that bad; it was exactly what I expected for the price. The real issue I had with my stay was the check in. We got in pretty late at night and we were very tired, but we couldn't find anyone at...

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Helpful?
3Thank Kelsey S
EconoLodgeJaxFLMgmt, General Manager at Econo Lodge, responded to this review

Thank you for taking the time to write the review. Your concern about the front desk agent has been adressed with him. Looking forward for your future reservation.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Econo Lodge (previously Ramada South Point Jacksonville!) We are located minutes from Downtown Jacksonville and Everbank Fields. The hotel is less than 1 mile from Memorial Hospital, 1 block from Specialty Hospital and minutes from Jacksonville University. Our guests enjoy a complimentary breakfast each morning. We offer complimentary high speed internet access, guest coin laundry facilities, an outdoor pool and banquet/meeting space able to accommodate up to 75 people. Guestrooms feature coffee makers, premium cable channels, iron and ironing boards, hairdryers and bathrooms with massaging shower heads. Microfridges available upon request. Pets welcome. Free onsite parking with plenty of space for buses and trucks. ... more   less 

Additional Information about Econo Lodge

Address: 5624 Cagle Rd, Jacksonville, FL 32216-5911 (Formerly Ramada Inn South Point - Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: $73 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Econo Hotel Jacksonville
Ramada Inn Jacksonville
Ramada Inn South Point
Jacksonville Ramada
Hotel Style:
#29 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge staff and other travellers.
2 questions
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Questions? Get answers from Econo Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
robinjordan, 15 Apr 2017 | Read review
“pool side room were quieter n better atmosphere for the hotel”
BARNEYBUSOTR, 7 Sep 2015 | Read review
“not in the back”
lucy0076, 15 Jun 2015 | Read review
“Don't book any rooms. Its the worst hotel on earth.”
MrandMrsHorton, 26 Mar 2015 | Read review
“We stayed in room 101 which was nice and quiet and close to the main lobby, so we felt really safe.”
cajunlover2000, 28 Jan 2014 | Read review
5 of 5