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    Omni Jacksonville Hotel

    245 Water St, Jacksonville, FL 32202-4403
    Hotel website
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    06/08/2017 07/08/2017
    USD 147*
    USD 147*
    USD 147*
    Traveller (132)
    Room & Suite (72)
    Pool & Beach (43)
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    Overview
    • Excellent53%
    • Very good27%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “select guest” (21 reviews)
    “valet service” (38 reviews)
    “room service” (78 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Omni Jacksonville Hotel
    Offers & Announcements: SAVE UP TO 25% OFF
    Hotel deals
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    Hyatt Regency Jacksonville Riverfront
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,934)
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    There are newer reviews for Omni Jacksonville Hotel
    See the most recent reviews

    271 - 275 of 1,925 reviews

    Reviewed 10 February 2017

    My husband and I stayed at this hotel for one night as part of a short weekend trip and because it was close to Jacksonville Landing. We had previously stayed here a few years ago and since then, the hotel rooms seemed a little dated....More

    Thank Julie P
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 13 February 2017

    Thank you for taking the time to write this review on the Omni Jacksonville Julie! We appreciate your comments to our location. We are constantly working on enhancing our guest experience, so thank you for your feedback. Thank you for allowing us to read about...More

    Reviewed 7 February 2017

    Made a last minute decision to travel to Jacksonville for a weekend getaway and needed some place nice to stay. The Omni Jacksonville Hotel was the place we chose and we made a great decision. The hotel staff was kind and the rooms were very...More

    Thank Clynnm0702
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 13 February 2017

    Thank you for your glowing review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of welcoming you...More

    Reviewed 6 February 2017

    I was very disappointed in the quality of this hotel. The room was dismally lit and I felt as though I just checked into an older Holiday Inn. In fact, after recent renovations, Holiday Inn often far surpasses what I found here. I can see...More

    Review collected in partnership with Omni Hotels & Resorts
    Thank kolrickg
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 13 February 2017

    Please accept our apologies that your stay was less than perfect, We appreciate you bringing these to our attention as we are always looking for opportunities to improve and guest feedback such as yours is invaluable. We do hope that in the future you would...More

    Reviewed 5 February 2017

    We "won" a night at this hotel on Priceline for a very reasonable price. Having stayed at several other Omnis, we were not disappointed with this one. This is a 4 star hotel and almost everything about it was nice. Parking cost extra -- and...More

    Thank MumaRules
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 13 February 2017

    Thank you for taking the time to write this review on the Omni Jacksonville. We appreciate your comments and compliments about our hotel and location. Guest feedback is essential when improving our guest experience and we appreciate your hand in that process. Thank you again...More

    Reviewed 2 February 2017

    I book a room to stay here in July. I confirmed making sure everything was in order and so on the same day. Two weeks after book the room I got a call from the hotel reservations department. I was informed that they overbooked the...More

    1  Thank Rollinggirl
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 13 February 2017

    We regret to read about your experience with our hotel and apologize if you felt the staff were not more empathetic towards your concerns. Thank you for taking the time to give us feedback regarding your experience. I do apologize if any of our associates...More

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    Hilton Garden Inn Jacksonville Downtown/Southbank
    609 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 122 - USD 216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Jacksonville
    • #13 Business Hotel in Jacksonville
    • #18 Family Hotel in Jacksonville
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 354
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Omni Hotels & Resorts, Expedia, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Omni Hotel Jacksonville ,
    • Omni Jacksonville ,
    • Jacksonville Omni
    Add Photo Photos
    Traveller (132)
    Room & Suite (72)
    Pool & Beach (43)
    Dining (8)
    Hotel & Grounds (223)
    Bathroom (12)
    Business Centre & Event Rooms (10)
    Family and Play Areas (1)
    Nearby
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    586 reviews
    .78 km away
     
    Hyatt Regency Jacksonville Riverfront
    2,808 reviews
    .67 km away
     
    Homewood Suites by Hilton Jacksonville Downtown/Southbank
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    Lexington Hotel & Conference Center - Jacksonville Riverwalk
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    Nearby Restaurants
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    .31 km away
    Benny's Steak & Seafood
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    .28 km away
    Akel's Delicatessen
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    .26 km away
    Juliette's
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    .01 km away
    Nearby Attractions
    The Florida Theatre
    331 reviews
    .64 km away
    Friendship Fountain
    229 reviews
    .71 km away
    Times-Union Center for the Performing Arts
    112 reviews
    .10 km away
    Jacksonville Landing
    1,154 reviews
    .28 km away
    Ask a question
    Questions & Answers
    Sabreline
    1 September 2016|
    Answer Show all 4 answers
    Response from Ontour4444 | Reviewed this property |
    I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
    1
    Vote
    dianekmc
    23 August 2016|
    Answer Show all 5 answers
    Response from Elizabeth W | Reviewed this property |
    I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
    0
    Votes
    Sonia614
    9 July 2016|
    Answer Show all 5 answers
    Response from buzzpatton9 | Reviewed this property |
    The "Landings" shopping center is like a ghost town, with a few remaining stores and about 3 restaurants (didn't like the food at the Irish Pub). There is a lovely riverwalk that runs behind the theater (across street from... More
    0
    Votes
    Room Tips
    "Do not choose a river view room without checking to see if it really has a view of the river."
    Read review
    "Make sure room is clean before settling in."
    Read review
    "ask for a room that is not a connecting room"
    Read review
    "Choose one with a view of the water."
    Read review
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