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    Omni Jacksonville Hotel

    245 Water St, Jacksonville, FL 32202-4403
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    03/09/2017 04/09/2017
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    USD 147*USD 226*
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    Traveller (133)
    Room & Suite (77)
    Pool & Beach (42)
    Hampton Inn Jacksonville Downtown I-95
    895 reviews
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    Overview
    • Excellent53%
    • Very good27%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “select guest” (21 reviews)
    “valet service” (39 reviews)
    “mini bar” (34 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Omni Jacksonville Hotel
    Offers & Announcements: SAVE UP TO 25% OFF
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    Hampton Inn Jacksonville Downtown I-95
    895 reviews
    #16 of 133 hotels in Jacksonville
     
    Hampton Inn Jacksonville Beach/Oceanfront
    1,515 reviews
    #3 of 9 hotels in Jacksonville Beach
     
    Hampton Inn Jacksonville South / I-95 at JTB
    429 reviews
    #1 of 133 hotels in Jacksonville
     
    Homewood Suites by Hilton Jacksonville Deerwood Park
    649 reviews
    #7 of 133 hotels in Jacksonville
     
    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,956)
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    1 - 5 of 1,947 reviews

    Reviewed 2 days ago

    the hotel was clean, staff friendly, internet service should be free and parking need to be upgraded. make people aware of upfront deposit on the website. but this hotel rooms are clean and very nice.

    Review collected in partnership with Omni Hotels & Resorts
    Thank thonr2017
    Hotel's Favourite
    Reviewed 27 June 2017

    The room was very nice, with modern décor and comfortable furnishings. Most notable though, was the exceptional staff. While driving crosscountry, I attempted to book a reservation online for arrival at 11pm that night, but inadvertently entered dates for July, not June as intended. When...More

    1  Thank 2views
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 1 July 2017

    We are delighted to hear that you had such a wonderful stay at our property. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests. We appreciate you taking the time to leave your...More

    Reviewed 6 days ago

    Great Hotel, VERY friendly staff, courteous and helpful. Only problem we had was no complimentary coffee offers $5.00 for 2 cups and the toilet ran all night. Fix these 2 things and this hotel will be A-1.

    Review collected in partnership with Omni Hotels & Resorts
    Thank nsnbrown
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 4 days ago

    Thank you for offering feedback on your stay. The Omni Jacksonville is always looking for feedback on how we can improve our guest experiences. We look forward to the opportunity of welcoming you back on your next stay.

    Reviewed 1 week ago

    We had an excellent experience at this hotel. What a professional and friendly staff. Everyone from the valet service personnel to the front desk was so professional and kind. I didn't think that customer service like this still existed. Thank you so much!More

    Review collected in partnership with Omni Hotels & Resorts
    Thank craigwA7293PF
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 4 days ago

    We are delighted to hear that you had such a wonderful stay at our property. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests. We appreciate you taking the time to leave your...More

    Reviewed 1 week ago

    The people at the front desk are very kind but the quality of the room is not there, especially in terms of cleanliness.... i went to 3 different rooms and they were all the same, the cleaning is not their priority. Not a good experience...More

    Thank Nacera B
    Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 4 days ago

    Please accept our apologies that your stay was less than perfect Nacera. While we are happy to hear that our staff was friendly, we can't overlook that there were issues during your stay. We appreciate you bringing these to our attention as we are always...More

    Hampton Inn Jacksonville Downtown I-95
    895 reviews
    #16 of 133 hotels in Jacksonville
     
    Hampton Inn Jacksonville Beach/Oceanfront
    1,515 reviews
    #3 of 9 hotels in Jacksonville Beach
     
    Hampton Inn Jacksonville South / I-95 at JTB
    429 reviews
    #1 of 133 hotels in Jacksonville
     
    Homewood Suites by Hilton Jacksonville Deerwood Park
    649 reviews
    #7 of 133 hotels in Jacksonville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 126 - USD 225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Jacksonville
    • #13 Business Hotel in Jacksonville
    • #18 Family Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 354
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Hotels.com, Priceline, Expedia, Orbitz, TravelUp, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Omni Hotel Jacksonville ,
    • Omni Jacksonville ,
    • Jacksonville Omni
    Add Photo Photos
    Traveller (133)
    Room & Suite (77)
    Pool & Beach (42)
    Dining (5)
    Hotel & Grounds (233)
    Bathroom (10)
    Business Centre & Event Rooms (6)
    Family and Play Areas (1)
    Nearby
    Hampton Inn Jacksonville South / I-95 at JTB
    429 reviews
    10.53 km away
     
    Hampton Inn Jacksonville Beach/Oceanfront
    1,515 reviews
    26.11 km away
     
    Homewood Suites by Hilton Jacksonville Deerwood Park
    649 reviews
    11.52 km away
     
    Hampton Inn Jacksonville Downtown I-95
    895 reviews
    1.14 km away
     
    Nearby Restaurants
    Pita Pit Downtown Jacksonville
    33 reviews
    .31 km away
    Akel's Delicatessen
    18 reviews
    .26 km away
    Benny's Steak & Seafood
    247 reviews
    .28 km away
    Juliette's
    115 reviews
    .01 km away
    Nearby Attractions
    The Florida Theatre
    332 reviews
    .64 km away
    Friendship Fountain
    231 reviews
    .71 km away
    Times-Union Center for the Performing Arts
    114 reviews
    .10 km away
    Jacksonville Landing
    1,178 reviews
    .28 km away
    Ask a question
    Questions & Answers
    Sabreline
    1 September 2016|
    AnswerShow all 4 answers
    Response from Ontour4444 | Reviewed this property |
    I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
    1
    Vote
    dianekmc
    23 August 2016|
    AnswerShow all 5 answers
    Response from Elizabeth W | Reviewed this property |
    I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
    0
    Votes
    Sonia614
    9 July 2016|
    AnswerShow all 5 answers
    Response from buzzpatton9 | Reviewed this property |
    The "Landings" shopping center is like a ghost town, with a few remaining stores and about 3 restaurants (didn't like the food at the Irish Pub). There is a lovely riverwalk that runs behind the theater (across street from... More
    0
    Votes
    Room Tips
    "Do not choose a river view room without checking to see if it really has a view of the river."
    Read review
    "Make sure room is clean before settling in."
    Read review
    "ask for a room that is not a connecting room"
    Read review
    "Choose one with a view of the water."
    Read review
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