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All reviewsthe concierge loungefull service marriottstandard marriottfront deskindoor poolwe ordered room servicefitness centeran updatefree weightsother hotelsbusiness hoteljohn's town centercheck in was a breezewonderful hotelbusiness tripwould stay here againlobby area
This was the WORST HOTEL EXPERIENCE I HAVE EVER HAD!!!! My friend and I spent the weekend at this hotel and I really thought that we were in the twilight zone or being PUNK'D by Ashton Kutcher. Upon check in, we were doing a standard...More
Response from JacksonvilleGM, General Manager at Jacksonville MarriottResponded 4 days ago
Thank you for taking he time to share your recent experience. We appreciate you choosing our hotel when in Jacksonville. I apologize on behalf of the entire team for all of these issues. We have procedures in place to provide our guest with...More
We were driving from D.C. To Fort Lauderdale and this was a logical stopping point for us. It is easy to get to off of the interstate, and there are restaurants in the area that are easy accessed. When we arrived, the front desk staff...More
The staff is very friendly & accommodating. The rooms are spacious & the cleaning crew does a great job. I would stay here again if back in town. WiFi access was dependable, no issues there. Not much else to say.
i got in late on a sunday night after flying in and the staff at front desk was great. i will agree this place was clean but in need of a face lift to keep pace with other Marriott properties.
i shipped packages ahead of...More
Thank Bill O
Response from JacksonvilleGM, General Manager at Jacksonville MarriottResponded 4 weeks ago
Good evening Mr. Bill O,
I sincerely apologize for the issues regarding the condition of the hotel. We will be having renovations in June, so I hope to have you after renovations are completed. Your encounter with the front desk staff, I am happy to...More
I must say that as a loyal Marriott customer this property is really nice, clean and quiet.
The reception was really welcoming by Tahina at the front desk and she did a great job getting me a nice room.
I will definitely make this hotel...More