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Embassy Suites by Hilton Jacksonville - Baymeadows

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Embassy Suites by Hilton Jacksonville - Baymeadows
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427 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Jacksonville, Florida
Reviewed 3 August 2016

Great hotel with peaceful rest! I enjoyed the amenities and services. Just prepare to have the total plus incidentals held on your card until Check out. Overall I would definitely return for more stays

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank charisj201
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear charisj201, Thank you for the post. It's great to hear that you got a chance to get a little rest while you were here. We do take a little extra authorization on the credit card at check in (in case you want to use the restaurant, room service, etc...) but that typically falls off in about 48 hours after...

Charleston, South Carolina
Reviewed 2 August 2016

This was the first time I stayed at this hotel. It was a typical Embassy Suites. The room I had was on the top floor and had two queen beds. The room was clean, well up-kept, and thankfully the A/C worked great! (Florida summers are no joke) We were slightly concerned when we checked in as they were having a...

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Helpful?
Thank writerguy1976
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear writerguy1976, Thank you for writing and thank you for mentioning Alex. We will be sure to recognize him as well. I do want to apologize that the breakfast line was a little long. We hope that you have a chance to visit again soon.

Cape Coral, Florida
Reviewed 2 August 2016

This property is right off 1-95 which is perfect. The room was comfortable as we had 7 people so a large room was needed. Love the free breakfast which never disappoints. The room was comfortable as would be expected.

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Helpful?
Thank Charles1019
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear Charles1019, Thank you for posting about your stay. It's great to see that the two-room suite and the full cooked-to-order breakfast were a big hit for your group. We hope to see you back soon.

decatur, United States
Reviewed 2 August 2016

This embassy was very nice and customer oriented. Everyone was smiling and saying Hi despite being busy. Very helpful over the phone and made everything perfectly right! We had 2 balcony rooms that was made possible by the front desk staff after pointing out that we had 2 separate rooms in total different parts of the hotel. They asked if...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John W
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear John W, Thanks for the post. It's great to see that the team took such good care of you while you were here. We hope that you and the family get a chance to see us again soon.

Reviewed 30 July 2016 via mobile

Rooms : the suites are decent size and good. Maintainance : looks like lack of controls in place. The bathroom had broken tissue holders, bath tub drainage clogged. Location : centrally located and easy access Breakfast : this is where this hotel completely is chaotic in its arrangements. There is only one make to order egg counter. Refill of food...

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Helpful?
Thank joechacko
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear joechacko, Thank you for taking the time to write about your past stay with us. I do want to apologize that you had some issues with the bathroom in your suite. In the breakfast area, the chef can cook up to four omelets at a time but I also understand that breakfast can get busy close to closing time....

St. Petersburg, United States
Reviewed 27 July 2016

The hotel was clean, comfortable, and the free breakfast and evening reception were great. The problem was a clear issue with my black husband. Upon check in an older woman, blonde, with an accent told me to wait about 10 min and our room would be ready. I had a work event I had to get to across town so...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Stephanie W
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear Stephanie W, I would like to address the concerns that you had. I do apologize that you experienced some issues while you were here. We try to give our best estimate as to when a room will be clean and it looks like we were able to get you checked into the hotel about an hour and a half...

Reviewed 27 July 2016

This Hotel is as easy to access and convenient to I-95 as any you'll find. The managers reception was disappointing but I haven't stayed so possibly Embassy has changed the choices some, but the beer was flat. They do have a crowded parking lot but that is the only negative I can mention.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank allenkeithm
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear allenkeithm, Thank you for taking time to post your comments. You will need to stay for the evening reception when you have a chance. We have a good selection of beer, wine and mixed drinks. We also switch the selection of snacks each evening.

Fort Lauderdale, Florida
Reviewed 27 July 2016

Stayed here for 3 nights recently. The breakfast and evening reception are impossible. Both are understaffed and they appear to be a marketing ploy rather than a benefit. Front desk agent alex was great. Really tried to make this a good experience. First room was noisy, so he moved us. No real issues then. Room service was suprisingly good. Pool...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank ACGator03
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear ACGator03, Thank you for taking the time to share you past experience with us. We do realize that breakfast can be quite busy, especially toward the last hour it is open. I always recommend getting there early to have the shortest wait time. Thank you for mentioning Alex, we will be sure to recognize him as well. We realize...

Minnesota
Reviewed 27 July 2016

We've stayed at so many Hilton properties that it is hard not to compare them with one another. I somehow get the impression that the number of Embassy Suites that needs updating and refurbishing is significant. This property in Jacksonville is an example of a Hilton property that could use an upgrade. Carpeting, furniture, doors to bathroom, etc., all could...

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Helpful?
Thank Domrcpl
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear Domrcpl, Thanks for the comments. It's great to hear that you are such a loyal Hilton customer. Great recommendation about Princeton Square Rd. Baymeadows can get busy, especially at the end of a work day, and it can be diffacult crossing. The light helps trementously. One slight correction, the road is on the East side of the hotel. Thank...

Chicago, Illinois
Reviewed 27 July 2016

Very nice hotel excellent staff I would recommend this hotel for a place to stay while in Jacksonville. Central location and very easy to get wherever you need to go. Two grocery store and restaurants.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank C1238BKpaulj
Steven Q, General Manager at Embassy Suites by Hilton Jacksonville - Baymeadows, responded to this review

Dear C1238BKpaulj, Thanks for the great comments. We hope you have a chance to visit again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Jacksonville - Baymeadows

Address: 9300 Baymeadows Rd, Jacksonville, FL 32256
Region: United States > Florida > Jacksonville
Price Range: $189 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Jacksonville - Baymeadows 3.5*
Number of rooms: 277
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Also Known As:
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville
Jacksonville Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Jacksonville - Baymeadows staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Jacksonville - Baymeadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles disgusted012, 8 Jan 2017 | Read review
“Check your bathrooms for cleaning”
 of 5 bubbles 891valeriea, 3 Jan 2017 | Read review
“We always ask for a top floor it is usually quieter”
 of 5 bubbles 180shell, 2 Jan 2017 | Read review
“Rooms in the front have a nice view overlooking the atrium, rooms in the back may be quieter.”
 of 5 bubbles P7521YFsusanm, 26 Dec 2016 | Read review
“Tip: Order the beer flight at the bar to try a selection of their local beers on tap.”
 of 5 bubbles 593ss, 7 Dec 2016 | Read review
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