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Homewood Suites by Hilton Jacksonville Deerwood Park

Booking.comUSD 152*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 152*
USD 152*
USD 152*
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Homewood Suites by Hilton Jacksonville Deerwood Park
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573 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jacksonville Deerwood Park
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Showing 562: English reviews
Brunswick, Georgia
Reviewed 1 week ago

We arrived at 8:45 pm & left the next morning at 6:00 am. Trip was business and we loved our bed and the room was very nice. The room was comfortable and the coffee was good. The bathroom was clean ok.

Review collected in partnership with this hotel
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Helpful?
Thank 142cOASTAL
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear 142cOASTAL, I want to thank you for taking the time to provide thoughtful feedback about our hotel. I am glad that you were able to enjoy your suite and the delicious coffee! I know this time was just a quick trip for business but we look forward to serving you again in the future....maybe the next trip will be...

Reviewed 1 week ago

The hotel is clean. Staff is efficient. Breakfast is great. The room was so comfortable. We also enjoyed the courtyard. There's​ a firepit and a couple grills for the guests to use. We will definitely be back

Review collected in partnership with this hotel
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Helpful?
Thank 665charityt
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear 665charityt, I wanted to personally thank you for taking the time to give us your feedback. Our staff prides themselves in providing a clean, comfortable, and overall enjoyable experience. I'm thrilled to hear that you enjoyed your room and our outdoor amenities like the fire pit! We hope to see you again in the future! Yours in Hospitality, Demetrius...

Reviewed 1 week ago

Your staff was great and very helpful. The room was clean and very comfortable. The breakfast and dinner were very good each night. I picked your hotel as I have stayed each time I come to Jacksonville.

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Helpful?
Thank freedom702002
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear freedom702002, Thank you for your loyalty, not only to the Hilton brand, but to our specific hotel! We appreciate your feedback and flattering comments. Our staff tries their very best to ensure that every guest has a great experience. The Homewood breakfast and dinner reception are probably two of my favorite value adds, so I’m glad you enjoyed them...

Greenville, South Carolina
Reviewed 1 week ago via mobile

This Homewood was very nice and quiet, even with a soccer tournament being in town. Apparently we were the only non-soccer rooms in the hotel. Friendly staff and very nice breakfast. We have not been disappointed with any Homewood.

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Helpful?
Thank J K
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear J K, Thank you for the great review. I’ll let the staff know that you noticed their efforts. I’m sure they’ll be excited to hear the feedback. They work very hard to make sure no detail is overlooked. We look forward to seeing you again soon! Yours in Hospitality, Demetrius Burnley Assistant General Manager

Bogota
Reviewed 1 week ago

It is a good property, maybe could be possible improve internet, I'm satisfied, the attention was excellent, we had little problems, but they was solved for them, if I come back to Jacksonville I'll stay again

Review collected in partnership with this hotel
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Helpful?
Thank Luis Gabriel N
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Luis Gabriel N, Thank you so much for taking the time to share feedback regarding your stay. We are currently working on improving our internet service and connection,I hope that by the time you visit us again we can provide you with excellent internet service! Thank you again for your review and we look forward to seeing you again...

Jasper, Georgia
Reviewed 1 week ago

A lot of small complaints. Room door would click off before u could open. Ask housekeeper for help. No speak English. TV did not work properly. (Even my husband had trouble with it!). No decaf coffee on Saturday! And by far, the biggest issue was the internet. It did not work right for more than a few minutes at a...

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Helpful?
Thank 598patriciao
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear 598patriciao, I want to thank you for taking the time to provide thoughtful feedback about our hotel. We take guest comments very seriously as they are the basis for improving our hotel and service level. Our chief engineer will be looking into the issue with the internet to get that resolved as soon as possible, as well as the...

Reviewed 1 week ago

Demetrius was amazing. We did not have a reservation & had been to multiple hotels all saying they had rooms available online but when we arrived they did not. He honored the HH rate when I showed him my # and asked a couple times when we saw him later if all was okay. The next morning I needed to...

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Helpful?
Thank meredithalewis1
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Meredithalewis1, Thank you so much for taking the time to share feedback regarding your stay with us here at the Homewood Suites Jacksonville Deerwood. I'm glad we were able to get you in with no troubles. I will be sure to pass your review on to Demetrius to let him know how great of a job he is doing, we...

ILChick
Reviewed 1 week ago

GREAT hotel! Free b'fast, very nice front desk staff and bar/breakfast staff. Only complaint was that we left our hotel at 9:00 a.m. and returned after 5pm and our room still was not made up. After a call to the front desk, it was remedied immediately. Very comfortable stay while we plan our relocation to Jax!

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Helpful?
Thank ILChick
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear ILChick, Thank you for sharing your review of your recent stay with us. We always try our best to make sure that everyone has a great experience. I'm glad that you enjoyed the breakfast and our full bar. I was, however, disappointed to hear that you experienced some imperfections in your stay but relieved that it was taken care...

Ellenwood
Reviewed 1 week ago

On arrival we found out that ligtning had struck the building. But that did not hinder the customer service. The staff was very accommodating and attentive to us. Unfortunately the machine that recoded the room cards received the worst impact and did not work for our visit, but the staff was available, pleasant and apologic, they walk us to our...

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Helpful?
Thank cecilj2017
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear cecilj2017, I appreciate you taking the time out of your day to send some flattering comments our way. Thank you for your patience during your stay, although the issue was out of our hands, we understand how frustrating it must have been. Our staff tried their absolute best to accommodate every one of our guests, we appreciate you noticing...

San Antonio, United States
Reviewed 1 week ago

I highly recommend this hotel. I've stayed here twice and both times far exceeded my families expectations. They are always friendly and willing to not only meet our expectations, but far exceed them. The room is always clean. The parking area is well lite and plenty of room to find a parking space. The landscaping is great. We have really...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Q5555JMmaryt
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Q5555JMmaryt, Wow, thank you so much for your many compliments of our hotel and your stay! We are certainly glad that we were able to make your trip enjoyable and relaxing. Our staff strives to outrageously please our guests! You are right, our location is ideal offering many shops and restaurants close by. We are so glad that you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Rd E, Jacksonville, FL 32216-1154 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: $152 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Homewood Suites by Hilton Jacksonville Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
10 questions
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Savannah, Georgia
over a year ago
11 months ago
Jacksonville, Florida

See all questions (10)

Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room was always clean, had the little kitchenette, has washer/dryer in the building, and gym was fine!!”
marcbO4797YE, 25 May 2017 | Read review
“i always get high floor near ice machine but hotel is queit so any room would be good”
691judyr, 24 May 2017 | Read review
“no tips. very clean”
I1329WUjohnm, 23 May 2017 | Read review
“Nothing to report”
142cOASTAL, 19 May 2017 | Read review
“Excellent ”
luisgabrieln2015, 17 May 2017 | Read review
5 of 5
Booking.com
USD 152* /night
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HomewoodUSD 152
Expedia.comUSD 152
Hotels.comUSD 152
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Prices are for 1 room, 2 adults
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