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Comfort Suites Jacksonville I-295

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Room & Suite (16)
Dining (4)
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Overview
  • Excellent56%
  • Very good24%
  • Average9%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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All reviewsfront deskthe general managerrecently stayed heresocial hourhotel chainssouthern hospitalityworked finethe wi fiking suitenice hotelwonderful staywould stay here againmini fridgethe breakfast areagas stationthree nightsrosie
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51 - 55 of 174 reviews
Reviewed 12 January 2016

This was a wonderful stay on our way from NJ to Sarasota FL. The rooms along with all the amenities were spotless, which is our #1 priority. The general manager greeted us each morning at breakfast and explained all the items on the menu which...More

1  Thank Robert F
Response from billfl793, General Manager at Comfort Suites Jacksonville I-295Responded 19 January 2016

Good day Bob F....And thank you for your very positive review and insightful comments! It was our pleasure to be your host and we look forward to seeing you both on your way back home! My Best, Bill GM

Reviewed 31 December 2015

This hotel does not seem to be up to the standards of a typical Comfort Inn and Suites. The lady at the front desk was great. She got us checked in quickly, and answered a few questions happily. Upon entering the room, we noticed an...More

2  Thank Robert R
Response from billfl793, General Manager at Comfort Suites Jacksonville I-295Responded 1 January 2016

Good day Robert R...I would like to personally apologize that your experience at my hotel was not to your standards and will certainly speak with the staff involved, in your areas of concern, to make sure we provide every honored guest with nothing less than...More

Reviewed 30 December 2015

The room was nice and check in was okay. The Jacuzzi wouldn't turn off. Plus we could only get a few channels on the TV. My biggest issue was they didn't even offer to move us to another room when I called down to the...More

1  Thank Mary S
Response from billfl793, General Manager at Comfort Suites Jacksonville I-295Responded 31 December 2015

Good day...Thank you for your review. Yes, indeed you should have been moved to another 'Hot Tub' suite! I will certainly review your situation with the staff person on duty to ensure they respond correctly to all guests issues. I do personally apologize for that...More

Reviewed 29 December 2015

I gave 2 dots rating for this hotel: one for the very friendly staff and one for the good breakfast. I do not understand why this hotel gains 4-1/2 dots here on TA. i stayed in four different Comfort Suites on my entire trip. This...More

1  Thank littleseeker
Response from billfl793, General Manager at Comfort Suites Jacksonville I-295Responded 31 December 2015

Thank you for your review. I am pleased you found our hospitality and complimentary full hot breakfast buffet to your satisfaction! In 2015 we hosted over 25,000 guests and as indicated by the vast majority of reviews below do certainly deserve and work diligently for...More

Reviewed 16 December 2015

No complaints about our stay here. It was just a couple of miles off of I-10, directly off of 295, and only about 15 min from downtown. The staff was very friendly and professional. The hotel was clean. The beds were comfortable. The wi-fi was...More

Thank Christopher P
Response from billfl793, General Manager at Comfort Suites Jacksonville I-295Responded 18 December 2015

Good day Christopher...And thank you for your very positive review! Two comments for future guests - all new access points have been added to ensure excellent wi-fi and there are full service restaurants a short drive from the property. We hope to be of service...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 105 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 105 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (15)
Room & Suite (16)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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April M
29 January 2016|
AnswerShow all 2 answers
Response from Roxie S | Property representative |
Pool hours are from 7:00am-9:00pm
0
Votes
retire13
9 January 2015|
AnswerShow all 3 answers
Response from MikeRSM | Reviewed this property |
I do not know the age, but it is well kept and clean.
0
Votes
Room Tips
"The 4th floor seems to be newly painted and has king size beds."
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"Don’t go there"
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"They are all suites - you can't go wrong!"
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"the front of the building has a great sunrise and set"
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