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Hampton Inn & Suites Jacksonville-Airport

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Hampton Inn & Suites Jacksonville-Airport
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658 Reviews from our TripAdvisor Community

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Showing 654: English reviews
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Reviewed 3 days ago NEW

Excellent staff with extremely easy check-in process. Nice clean rooms and a very good value. WIFI was very good and always available. Easy access to JAX and would be a great hotel for a easy morning flight out of JAX.

Review collected in partnership with Hampton
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Thank Geoffrey B
North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 28 November 2016

The front desk staff provided exceptional service from the moment we arrived as well as the other employees we met while there (greeted with enthusiasm and friendliness by Nick who was very welcoming and always smiling each time we saw him). Our room was clean, really everything was clean and fresh and extremely quiet - this is by far the...

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2Thank 478carmenw
About Hotel's Favourite Review
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, I am thrilled that you enjoyed your visit to our property! All our staff does anything needed to insure an excellent stay for our guest, Nick is no exception and I will pass along your compliment. We look forward to your next visit.

Saint Louis, Missouri
Reviewed 3 days ago NEW

This was an excellent Hampton Inn and Suites. It is so convenient to the airport and many surrounding areas of Jacksonville. We stayed for a wedding, toured Amelia Island, St Augustine and Jacksonville, so location was great! But more than that, the staff at this hotel was exceptional. Smiles on their faces and so willing to help with whatever we...

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Thank rjprothro
Sasebo, Japan
Reviewed 4 days ago NEW

We experienced a wonderful one week of stay in this hotel. The staff are so nice and friendly. They loved our service dog. The housekeeping staff are so efficient and prompt. The front desk staff are very porfessional and super friendly. The room is always clean and smelling fresh. Overall stay, very excellent. Best choice of hotel in Jacksonville airport...

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Thank On Tour O
Boulder, Colorado
Reviewed 5 days ago NEW

If you're looking for a spot that's super close to the airport and has really friendly staff, this is the place for you! We were treated really well, and the shuttle to and from the airport takes less than 10 minutes. Rooms were nice and the beds were super comfy! The outdoor pool was a bonus, too. There are a...

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1Thank Sarah W
United States
Reviewed 5 days ago NEW

This is a great place to stay, convenient to everything Jacksonville and the airport! Danita, at the front desk, is so kind and very helpful. Laura, working the breakfast area keeps it stocked and super clean!, not hesitating to wipe the tables as soon as they are free! Thank you both so much! Our room was very clean and well...

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Thank Arthur C
Belleview, Florida
Reviewed 1 week ago

Need to get mold out of tile in bath. Otherwise the room was very clean. The process of having to change our address for credit is crazy!! Hotel staff should be able to access the screen to make corrections.

Review collected in partnership with Hampton
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Thank 195larrya
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking time to post your review, I do apologize if there was an issue with your room, did you report it to our front desk staff? If you could contact me at 904-741-4001 to let me know what room that was so that I can make sure that maintenance takes care of the issue, I would appreciate...

Columbia, South Carolina
Reviewed 1 week ago

The facilities there we're very nice as I stated in another part of this survey; when handicap is required in a room the easy of commodes usage were to low as well as no rail's in the area to hole in mount and dismount. For someone that can't walk and elderly it is difficult getting into and out of the...

Review collected in partnership with Hampton
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Thank donnellf604
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your review, please note that our property has several different types of handicapped rooms. If you call us we will gladly help you find the correct room. Of course the earlier you call the better chance that we can match you up to the correct room. Sorry for any inconvenience, hope to serve your lodging needs in...

Sarasota, Florida
Reviewed 1 week ago

Had to meet business guests arriving at Jacksonville airport early the following morning so decided to stay close by. The Hampton was a good choice all around from the service to the room to nearby restaurants and the breakfast in the morning.

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Thank Edward O
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for taking time to write a review for our property, Without the thoughts of our guest, we couldn't succeed in reaching our goal as best Hampton Inn and Suites in Jacksonville, Florida. Thank You again for sharing your thoughts.

Plano, Illinois
Reviewed 1 week ago

We recently stayed at this inn. Its location near the airport was very convenient. We found our rooms to be very comfortable and clean as were the common areas of the property. The staff was very friendly and helpful. In particular, staff member Raisa was very helpful in assisting my wife with requests during breakfast. Also, we appreciated Marie stopping...

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Helpful?
Thank jimlj46
Jeanette H, Director of Sales at Hampton Inn & Suites Jacksonville-Airport, responded to this review

Thank You for your lovely response, I am thrilled that we exceeded your expectations during your stay. We strive daily to offer only excellent guest services. Thank You for taking time to share your thoughts.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Jacksonville-Airport

Address: 13551 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: $134 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jacksonville-Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jacksonville-Airport
Hampton Inn & Suites Jacksonville-Airport Hotel Jacksonville
Hampton Inn Jacksonville
Jacksonville Hampton Inn
Hotel Style:
#12 Best Value Hotel in Jacksonville
#21 Family Hotel in Jacksonville
#31 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jacksonville-Airport staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Jacksonville-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet location - any room is a relatively quiet room”
  • Adorable coffee cups and sleeves!!
 of 5 bubbles 206rustyb, 15 Jan 2017 | Read review
“I never stay on the first floor of any hotel or near the elevators and vending areas”
 of 5 bubbles vtmtnman, 8 Jan 2017 | Read review
“Pick top floor if possible some times kids above can be noisy.”
 of 5 bubbles 7131963, 27 Dec 2016 | Read review
“I like the rooms facing the parking lot.”
 of 5 bubbles sondral669, 21 Dec 2016 | Read review
“Hotel is very quiet. I don't think any room would be a problem”
 of 5 bubbles 255alicej, 21 Dec 2016 | Read review
5 of 5