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Holiday Inn Express & Suites Jacksonville Airport

Booking.comUSD 122*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 159*
USD 122*
USD 159*
USD 122*
USD 159*
USD 122*
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Holiday Inn Express & Suites Jacksonville Airport
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420 Reviews from our TripAdvisor Community

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Showing 419: English reviews
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Reviewed 1 week ago

I stayed at the hotel for 2 weeks. The Staff was very down to earth and approachable. The Staff would go above and beyond for any issues I had. My team conducted a Job Fair and the whole hotel really helped us out a lot.

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Helpful?
Thank James T
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank You for taking the time to add your review to our page. I am glad that you've enjoyed your stay here with us, and that you have been impressed with our staff. We have worked diligently to improve our guest satisfaction scores and I am glad it is starting to show. We look forward to serving any future lodging...

HOTEL’S FAVOURITE REVIEW
Reviewed 8 December 2016

My family and I were traveling through and stopped here for 1 night. We had already booked a room online, and when we arrived the hotel was completely booked. Since we checked in around 6:00 pm, our room was already rented out. However, management already had us covered, as we were given a free upgrade to the suite! We had...

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Helpful?
1Thank Matthew H
About Hotel's Favourite Review
Lori M, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lori Musser Front Office Manager

Reviewed 1 week ago

Fantastic stay at this hotel! The staff was extremely friendly and helpful. Marie the front desk manager is top notch and keeps everything running smoothly. I highly recommend this hotel and will definitely book at this location next trip to Jacksonville!!!

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Helpful?
Thank Dresden F
Marie H, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank You so much for taking the time to write this lovely review, we are working diligently to make this location a home away from home for every guest. Striving to offer only excellent guest experiences. We look forward to serving all your future visit to Our Holiday Inn Express here at Jacksonville, Florida Airport.

Corbin, Kentucky
Reviewed 4 weeks ago

Had a great stay everyone was super nice, especially Marie the front desk manger! Even though she had just came to this location she was super knowledgeable and went out of her way to make feel welcome! The rooms were very clean and the beds were comfortable and breakfast was great. I highly recommend the place for any trip in...

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Helpful?
Thank renicholas
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank You for taking the time to write this great review for our property. I am thrilled that you enjoyed your visit to our property. Looking forward to serving any future lodging needs in my city.

Fuquay-Varina, North Carolina
Reviewed 18 April 2017

I had reservations with Platinum IHG Rewards points for drive from Raleigh to Orlando- stopping in Jacksonville. Due to traffic I called about 8:30pm to tell them we were on our way but would be checking in after midnight. Front desk said, "You are fine". When I arrived at 1:30am there was NO ROOM! They had overbooked. 3 other families...

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Helpful?
Thank pendysplace
Management response:

Good Morning pendysplace, Thank you for your review of our property. I sincerely apologize for the inconveniences that your encountered during your travels through our area. I do use all guest reviews for recognition as well as continued staff training and will be sure to bring these issues to our Front Desk staff's attention. If you find yourself in our...

Reviewed 9 April 2017

I usually don't stay at Holiday Inn's but they were one of the only hotels in the area to have a room. Basic room, nothing special, bathroom was just OK, carpet needed to be cleaned. I guess average at best, but ok for a one night stay passing through the area.

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Helpful?
Thank Jamie L
Marie H, Director of Sales at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank You for taking a moment to write a review for our property. I was wondering if there was any way you could take a moment to let me know how we could have made this a better stay for you. As I would like to make our hotel one that can be looked upon as a great place to...

Amherst, Ohio
Reviewed 3 April 2017

We didn't have any issues with this hotel; we know what to expect with Holiday Inn Express and it suits our needs. We were headed to Orlando and didn't want to arrive late at night so had decided to stop here . It was great, even though it is close to airport we didn't have any noise and there are...

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Helpful?
Thank vicssr
Lori M, Front Office Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a review! We appreciate and value your feedback. It pleases the whole staff when nice comments are made. We look forward to your next visit! Safe travels!! Sincerely, Lori

Pisgah Forest, North Carolina
Reviewed 23 March 2017

This is an old worn out hotel that had a face lift. Worst HI Express I've ever stayed at. Room was in terrible condition, refrigerator did not work, king bed with a night stand on 1 side only, bed was not comfortable. Would never stay there again.

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Helpful?
1Thank JoycePFNC
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

I sincerely apologize that your stay was less than pleasant with us. We like to go above and beyond to ensure guest satisfaction. Our beds are only a few months old and the hotel was remodeled only two and half years ago! We adhere to high standards and would have been more than happy to bring another refrigerator to your...

Reviewed 22 January 2017 via mobile

Had a change of plans for our initial stop in South Carolina. Decided to drive as far as we could and called Holiday Inn Express to see if they could accommodate us so late (11:30p). We showed up after 13hrs on the road, they had a beautiful room for us at a good rate - military disc. Beds were big...

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Helpful?
1Thank Niki L
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you for taking the time to write a review! Our staff works extremely hard and we appreciate the feedback. We hope you will still stay with us next time you are in the Jacksonville area.

Montreal, Canada
Reviewed 16 January 2017

Price point was good, reservation and check in was solid, left too early to eat breakfast, room was clean and well maintained, internet was good, really close to restaurants, gas stations and the airport, yay!

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Helpful?
Thank Elliott S
Lori M, Manager at Holiday Inn Express & Suites Jacksonville Airport, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lori M.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express & Suites Jacksonville Airport

Address: 1200 Airport Rd, Jacksonville, FL 32218-6889 (Formerly Wingate by Wyndham Jacksonville Airport)
Region: United States > Florida > Jacksonville
Price Range: $162 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jacksonville Airport 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Wingate By Wyndham Jacksonville Airport Hotel Jacksonville
Wingate Jacksonville Airport
Wyndham Jacksonville
Jacksonville Wyndham
Hotel Style:
#19 Romantic Hotel in Jacksonville
#30 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Jacksonville Airport staff and other travellers.
3 questions
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9 months ago
New Haven, Indiana
Savannah, Georgia
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“triple make sure they do not overbook you! even with rewards points!”
pendysplace, 18 Apr 2017 | Read review
“Stay at a different hotel.”
JoycePFNC, 23 Mar 2017 | Read review
“This is very convenient to I 95, I 295 and the airport. Despite the proximity of the airport it was very quiet!”
hermanatherton, 7 Jan 2017 | Read review
“Rooms facing parking lot face west, so sun will not be blaring in in the morning”
matthewhR9287TJ, 8 Dec 2016 | Read review
“bring your bathing suit, it has a beautiful hot tub and pool.”
, 24 Oct 2016 | Read review
5 of 5
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USD 122* /night
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HotelQuicklyUSD 159
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Prices are for 1 room, 2 adults
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