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Hilton Garden Inn Jacksonville Airport

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Hilton Garden Inn Jacksonville Airport
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499 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jacksonville Airport
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Showing 496: English reviews
Columbus
Reviewed 15 June 2016

Overnight Stay - needed a place to stay after flying in to Jacksonville Airport. Used my Hilton points to secure room. Used Hilton App to check in and select room. Very pleased with every aspect of my stay, from check in to check out.

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Helpful?
Thank Lane L
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

Savannah, United States
Reviewed 13 June 2016

I really enjoyed my trip. I stayed for only 69 bucks with a coupon from the Welcome Center when you first enter Florida from Georgia. The room was emmaculate. It was wonderful to stay in a nice hotel such as this. I used to work for the Marriot, Travelodge, and Shoney's Inn. Staying at the Hilton for the first time...

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Helpful?
1Thank Daniella H
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Daniella, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

Knoxville, Tennessee
Reviewed 12 June 2016

Rooms were okay but not the quality you would expect from a Garden Inn. The pillows on the bed were all super soft and hard to get a good nights sleep with. Breakfast area is confussing so ask for help. Staff is friendly and no shortage of parking.

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Helpful?
Thank 740dustinb
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

virginia
Reviewed 12 June 2016

We were given a room at the Airport Hilton Garden Inn after booking.com mistakenly cancelled our reservation with the Hampton Inn. With the Hampton then full, we had to move to another hotel. (Booking.com was kind after the error and even told us that they'd pay the difference for another hotel). The front desk of the Airport Hampton(keisha) was super...

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Helpful?
Thank dmartha
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time out to...

Georgia
Reviewed 10 June 2016

This is a great hotel to stay in. We have stayed here many times but this visit was extra special. We were celebrating my son's 4th birthday. We asked for early check in and that was even granted! Luke checked us in and was super excited being that he loves birthdays! He made my son and really the whole family...

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Helpful?
Thank ugck57
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

Jacksonville
Reviewed 10 June 2016

The pool was so beautiful so was the Lobby area. I had an accessible room, it was very large. I'd never stayed at a Hilton before, it reminded me a lot of The Sheraton chain. The pillows were so soft and amazing also. The person checking me in, Shawn, was so nice & understanding of my plight...midnight and my house...

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Helpful?
Thank bevy888
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

Hinesville, Georgia
Reviewed 7 June 2016

I have stayed at this hotel several times and I love it. Unfortunately, I had one bad experience but nonetheless, I would stay there again. After arriving late with my daughter, once we got to the room there were hairs in the tub and the sheets were dirty. Called the front desk and they sent up new sheets but I...

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Helpful?
Thank 11kimk2016
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

Longwood, United States
Reviewed 7 June 2016

This is a great place for the spur of the moment stay in North Fl. Price of room was higher than expected. Overall stay was pleasant, rooms very clean, no odor and staff was very friendly. Easy off and on to highway but far enough away to buffer noise.

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Helpful?
Thank Edwin W
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

Ormond Beach, FL.
Reviewed 6 June 2016

From the moment of arrival, I knew I was not going to have any issues. The staff was very pleasant and friendly. Referred to a fabulous restaurant across the street. They told me they were renovating the guest bathrooms this fall as well as doing quite a few property upgrades. Rooms are very clean and the housekeeping staff additionally were...

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Helpful?
Thank BWCraigster1
Valrico, United States
Reviewed 3 June 2016

Own my arrival about 4:15 PM It was several guest around the Desk, since I had checked in on line I just requested my keys and I was on my way to my room in about 10 seconds. That was my greatest arrival experience ever

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Helpful?
Thank Levy T
Jacob T, Manager at Hilton Garden Inn Jacksonville Airport, responded to this review

Dear Guest, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I would like to extend special thanks for your compliments and taking the time...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jacksonville Airport

Address: 13503 Ranch Rd, Jacksonville, FL 32218-2455
Region: United States > Florida > Jacksonville
Price Range: $130 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any level is great”
 of 5 bubbles DINE0702, 18 Oct 2016 | Read review
“Looks like they are all great!”
 of 5 bubbles hawk1tdh, 28 Jul 2016 | Read review
“Awesome rooms and great pool”
 of 5 bubbles lornayvonne, 21 Jun 2016 | Read review
“Ask for a room on the fifth floor away from the elevator for the quietest stay.”
 of 5 bubbles Smiles4miles, 2 Jun 2016 | Read review
“do not stay at this motel”
 of 5 bubbles joelg381, 27 Mar 2016 | Read review
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