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Hilton Garden Inn Jacksonville Airport

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Traveller (29)
Room & Suite (34)
Dining (5)
Overview
  • Excellent48%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible5%
Travellers talk about
“front desk”(70 reviews)
“shuttle service”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jacksonville Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Jacksonville Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (641)
There are newer reviews for Hilton Garden Inn Jacksonville Airport
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Traveller rating
292
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292
180
83
50
32
Show reviews that mention
All reviewsfront deskjacksonville airportshuttle serviceamelia islandnice hotelbreakfast was excellentan early flightshopping and restaurantscruise portnight's sleepone night staygreat place to staybusiness centerstaff was friendlyenjoyed my staywould stay here againeasy access
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61 - 65 of 637 reviews
Reviewed 10 July 2017

The lobby smells amazing!!!!! My first impression was a good way based on how great the lobby smelled. The room was great too. I even liked how they had inserts on the desk with a TV Channel line up. I'm the type of person as...More

Review collected in partnership with Hilton Garden Inn
Thank feliciah822
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 11 July 2017

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 9 July 2017

The sheets wete stained. And hair was all over. The pillow and pillow cases looked as if they had feces on them. We called for the bedding to be changed. They had someone drop off sheets for us to change.More

Review collected in partnership with Hilton Garden Inn
Thank Ariel P
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 10 July 2017

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 7 July 2017

My stay was awesome. No complaints, nothing but a positive experience. Everything I passed the front desk, I was acknowledged and greeted. Very informative staff. They gave me info to the beaches, resturants and shopping in the area. Those cookies, OMG!! Can someone send some...More

Review collected in partnership with Hilton Garden Inn
Thank Sandy A
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 7 July 2017

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 4 July 2017

The entire was very helpful and knew so much about the Jacksonville area!!! The breakfast was awesome!!! The recommendation for Fernandino Beach was a good look! We will definitely be back for another magnificent trip!!!More

Review collected in partnership with Hilton Garden Inn
Thank jamesmD9229PB
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 5 July 2017

Good Afternoon, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 3 July 2017

My stay was short. Got it late. Grabbed a glass of wine and some snacks before calling it a night. The bartender and chef were great. They made me feel at home and really took care of me. When traveling, friendly staff make a big...More

Review collected in partnership with Hilton Garden Inn
Thank Patrick H
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 5 July 2017

Good Afternoon, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 113 - USD 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Jacksonville
#36 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 113 - USD 195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Jacksonville
#36 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
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Traveller (29)
Room & Suite (34)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dionna S
28 August 2016|
AnswerShow all 4 answers
Response from hgiAIRPORTjax | Property representative |
We are not pet friendly; however, there is a boarding facility near by called Pet Paradise.
0
Votes
klemi
5 March 2016|
AnswerShow all 4 answers
Response from hgiAIRPORTjax | Property representative |
There are a tremendous amount around us in the River City area. We also provide a complimnentary shuttle as well between the hours of 7am and 11pm.
0
Votes
Lisa M
28 September 2015|
AnswerShow all 5 answers
Response from hgiAIRPORTjax | Property representative |
Hi Lisa, The hotel directly does not offer a cruise shuttle; however, we have an amazing service that we recommend. The rates are better than the local taxi services to the port and they will work with the time you want to... More
1
Vote
Room Tips
"Check to make sure the room is not along the up and down path of the elevator."
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"South side (rear) of the hotel is quieter."
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"Any hotel in the area has better rooms. That help?"
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"Always book on line the floor you want and preferably what room you want."
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