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Hilton Garden Inn Jacksonville Airport

627 reviews
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Traveller (29)
Room & Suite (34)
Dining (5)
Overview
  • Excellent49%
  • Very good27%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(69 reviews)
“shuttle service”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jacksonville Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (627)Write a Review
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Traveller rating
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286
174
82
50
31
Show reviews that mention
All reviewsfront deskjacksonville airportshuttle serviceamelia islandnice hotelan early flightshopping and restaurantscruise portnight's sleepone night staygreat place to staybusiness centerstaff was friendlyenjoyed my staywould stay here againeasy accessconvenient location
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21 - 25 of 623 reviews
Reviewed 8 November 2017

Convenient location for stop between Charlotte and Naples. Very pleasant staff and comfortable rooms. Breakfast was freshly prepared. Buffett had nice selections. Price was right ($10). 0Have stayed at this hotel before.More

Review collected in partnership with Hilton Garden Inn
Thank Susan C
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 10 November 2017

Good Evening, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 7 November 2017

We stayed at a luxury resort on Amelia Island for most of our stay, but stayed at the Hilton Garden Inn near the airport to catch an early morning flight home. We have done this before and really like this hotel for the good dining...More

Review collected in partnership with Hilton Garden Inn
Thank thomasu407
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 8 November 2017

Good Afternoon, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 27 October 2017

The Hilton front desk personnel greeted us with smiles. They were very accommodating. The room was very clean and refreshing. We were on the 5th floor away from the noise on the main road. I believe the bathroom was remodeled recently and everything was new...More

Thank Brunbag
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 28 October 2017

Good Afternoon, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 18 October 2017

GREAT SPA jetted tub!! Awesome shower. Lots of hot water!! Great apartment style room. Full amenities, keurig, microwave, fridge. Kitchen area with sink. Nice dining area in room. Would stay again!! Check the bed bug covers, ours was ripped and stained. Kateylnne was great front...More

Review collected in partnership with Hilton Garden Inn
Thank Tamara M
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 18 October 2017

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 18 October 2017

My co-workers and I spent one night here traveling for business. We have stayed in several other HGIs before and this one was the least impressive. The rooms were of the usual good quality and décor, but the food at this hotel was the worst...More

Thank Scott E
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 18 October 2017

Good Morning! Thank you so much for providing us with some feedback about your recent visit with us. It is important to me that our guests have a wonderful experience at this hotel. We're sorry that your experience with the hotel was negative. Please feel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 104 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Jacksonville
#36 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 104 - USD 194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Jacksonville
#36 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
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Traveller (29)
Room & Suite (34)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dionna S
28 August 2016|
AnswerShow all 4 answers
Response from hgiAIRPORTjax | Property representative |
We are not pet friendly; however, there is a boarding facility near by called Pet Paradise.
0
Votes
klemi
5 March 2016|
AnswerShow all 4 answers
Response from hgiAIRPORTjax | Property representative |
There are a tremendous amount around us in the River City area. We also provide a complimnentary shuttle as well between the hours of 7am and 11pm.
0
Votes
Lisa M
28 September 2015|
AnswerShow all 5 answers
Response from hgiAIRPORTjax | Property representative |
Hi Lisa, The hotel directly does not offer a cruise shuttle; however, we have an amazing service that we recommend. The rates are better than the local taxi services to the port and they will work with the time you want to... More
1
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12
Room Tips
"Any hotel in the area has better rooms. That help?"
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"Always book on line the floor you want and preferably what room you want."
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"You may hear an airplane take off but not an excessive amount of noise."
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"Any room would be great"
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