We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairfield Inn & Suites Jacksonville West/Chaffee Point

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Fairfield Inn & Suites Jacksonville West\/Chaffee Point
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

202 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 201: English reviews
Start your review of Fairfield Inn & Suites Jacksonville West/Chaffee Point
 Click to rate
Barrington, Il
Reviewed 3 weeks ago

I stay weekly at a variety of hotels. This Jacksonville hotel was a winner. Front desk personnel greeted guests warmly and were willing to help with any need from boarding passes to offering a free snack buffet. I will return on my next trip here!

 Report
Helpful?
Thank CarolBarringtonIL
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. We are so pleased with your responses and scores. It is always so nice to see so many scores...

Chicago, Illinois
Reviewed 3 weeks ago via mobile

I am a loyal Marriott rewards customer. We stopped here around 8 pm on Mar 31. Asked desk clerk, a young black woman, if there were any rooms as we did not have a reservation. I was told no. This was not surprising since alot of the snowbirds began traveling north that day. I asked her if she ciuld check...

 Report
Helpful?
Thank Deb R
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Good morning, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent experience at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for the problems that you...

Portsmouth, VA
Reviewed 3 weeks ago

We stayed here for a week for a work/family trip. The staff are some of the friendliest we've encountered. Super helpful with some trouble in our first room. Immediately tried to remedy the problem and when they couldn't, they quickly moved us to another room. We were always greeted with a smile and a "hello". Rooms::We had a 2 queen...

 Report
Helpful?
Thank kathymoose
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. We are so pleased with your responses and scores. It is always so nice to see so many scores...

Annapolis, Maryland
Reviewed 4 weeks ago via mobile

The rooms was comfy for a family of 5. The pool was down so that was a vacation disappointment. Didn't make it to breakfast but the coffee was always available and good. The staff check in was ok, pretty busy but can't complain. Located in walking distance to pizza, Wendy's, Cracker Barrel, and a gas station.

 Report
Helpful?
Thank JazzNY1
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Good evening, Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. I am sorry we failed to provide you with the kind of experience that would have left...

Jacksonville, Florida
Reviewed 4 weeks ago

My husband, children and i were evacuated from our home due to wildfires in our area, so this was not a planned trip nor was it a vacation. However, I must say that the friendliness of the staff, the cleanliness of the rooms and just the overall atmosphere made our stay quite pleasurable even in our circumstances. I also want...

 Report
Helpful?
1Thank kk76ripple
Atlanta, Georgia
Reviewed 12 March 2017 via mobile

Nice hotel and located outside the heavy traffic inside Jacksonville. Minutes from downtown and 40 minutes away from the beach. The staff were very helpful and nice. The rooms were clean and the cleaning staff were very nice and helpful as well. My recommendation is to make sure they don't put you near the cleaning crews storage room, elevator nor...

 Report
Helpful?
1Thank LaMerTravels
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear LaMerTravels, We appreciate you taking the time to post a review about the current stay. We are glad that you enjoyed the location and the staff. We hope to see you back in the future and we will try our best to keep your room away from the storage closets and ice machines. Warmest Regards,

Fort Lauderdale
Reviewed 16 February 2017

Excellent Second time there.Bed first time on points was much better.Second stay.Love it.Had suite on first point stay.This was ok.will be back.Breakfast ok.Typical for hotel food. Quiet stay,no drama,close to interstate.

 Report
Helpful?
Thank blakes8542
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear blakes8542. Thank you for taking the time to post a review about your stay. We are glad that you are a returning guest and that you enjoyed your stay with us again and had no drama. We hope to see you back in the future. Warmest regards,

Pickwick Dam, Tennessee
Reviewed 13 February 2017

We stopped here overnight before going on a cruise. The location was good, but that was about all that was worth staying here. The front desk personnel acted as if we were bothering them by checking in. The room appeared clean, but it was old, badly in need of an up date and did not smell fresh. This is the...

 Report
Helpful?
Thank charlescN9812DB
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear charlescN9812DB, Thank you for taking the time post a review about your recent stay with us. I am very sorry that you didn't enjoy your stay and that the front desk personnel acted as if you were bothering them. If you wouldn't mind sharing a description and some specific details regarding your check in experience I would greatly appreciated...

Bellevue, Nebraska
Reviewed 9 February 2017

We got a good deal on this hotel, so I'm not too upset about the experience. We probably won't be staying here again though. Our room smelled a little like dirty socks when we first walked in, so it wasn't a great first impression. Overall the hotel seemed clean. The breakfast was terrible though, I couldn't finish what I got...

 Report
Helpful?
Thank smitchell522
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. I apologize for failing to provide you with the kind of experience that would have left you feeling like...

Maryland
Reviewed 1 February 2017

We stopped here overnight after quite a bit of driving. Very friendly and helpful staff. The hotel was clean and well maintained. The room and bathroom were clean and looked good. Slept well. Good breakfast in the morning! Variety of items and they were frequently checked and refreshed.

 Report
Helpful?
Thank Rsinc25MD
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear Rsinc25MD, Thank you for taking the time to post review about your stay at Fairfield Inn and Suites. We really appreciate your kind words and happy that you enjoyed your stay with us. We hope to see you back in the future. Thank you,

43 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (2)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Jacksonville
0.1 km away
Hampton Inn Jacksonville I-10 West
0.3 km away
BEST WESTERN PLUS Cecil Field Inn & Suites
0.2 km away
Holiday Inn Express Hotel & Suites Chaffee
Show Prices
Show Prices
Show Prices
8.9 km away
Sleep Inn & Suites - Jacksonville
16.1 km away
Country Inn & Suites By Carlson, Jacksonville
13.7 km away
Red Roof Inn Baldwin
Red Roof Inn Baldwin
#1 of 2 in Baldwin
88 reviews
Show Prices
Show Prices
Show Prices

Near Fairfield Inn & Suites Jacksonville West/Chaffee Point

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in to your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.(R) ... more   less 

Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221
Region: United States > Florida > Jacksonville
Price Range: $147 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Hotwire, Expedia, TripOnline SA, getaroom.com and HotelQuickly so you can book your Fairfield Inn & Suites Jacksonville West/Chaffee Point reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Business Hotel in Jacksonville
#10 Family Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All lovely”
Marcella727, 4 Jan 2017 | Read review
“I appreciate the handicap assessabilities.”
connieg339, 1 Nov 2016 | Read review
“I would say all rooms would be equally quiet. I prefer the top floor so there is no noise above me, but that's just me.”
614MarciaB, 10 Jul 2016 | Read review
“Higher Floors are the best rooms in my opinion”
MrsMyles1982, 31 May 2016 | Read review
“Even number rooms on the back side to avoid parking lot lights.”
Bren5472, 25 May 2016 | Read review
5 of 5