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La Quinta Inn & Suites

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La Quinta Inn & Suites
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317 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Reviewed 30 April 2016 via mobile

Property is old and tired Bathroom is small cramp and unsafe no where to hold on No food vending Quality and variety of breakfast was terrible Room is cramped Pet friendly but nowhere safe to walk dog Convenient to I95 We won't stay again .................................................,.,,,,,,,,,,,..,,,,,,,,,,,,,,

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Helpful?
Thank Alan T
LQMandarin M, General Manager at La Quinta Inn & Suites, responded to this review

Dear Alan T, I’ve received your review of La Quinta Jacksonville - Mandarin/San Jose. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. We do hope that we will be getting a...

Buffalo, New York
Reviewed 28 April 2016

We stayed here because the Ramada next door was awful. The staff is super friendly but the place really needs some TLC. The door locks were broken, the carpets and furnishings worn and dated. The beds were showing their age. We stayed in a executive king which is a larger room with a couch/bed. For the money its a good...

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Helpful?
Thank Thundarr357
Land O Lakes, United States
Reviewed 26 April 2016

La Quinta is my hotel of choice because they are always clean, comfy, convenient & accept pets. HOWEVER, this location was by far the worst hotel experience I have ever had in all my years of traveling. Surprised La Quinta allowed their name to be associated with this location. Room had a horrible smell of urine, stains on chairs, comforters...

Review collected in partnership with La Quinta
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Helpful?
Thank Monica G
LQMandarin M, General Manager at La Quinta Inn & Suites, responded to this review

Dear Monica G: I’ve received your review of La Quinta Jacksonville - Mandarin/San Jose. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. I wanted to personally apologize for not only your...

port orange, United States
Reviewed 26 April 2016

Had a great stay at this hotel. very nice place to stay. Very nice staff and located in a very nice area of the town. had great rates. I would stay here again. The breackfast could have a few more items on it , like meat and eggs.

Review collected in partnership with La Quinta
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Helpful?
Thank Sharon M
Midwest City, Oklahoma
Reviewed 21 April 2016

I got this room through a web site supposedly 52%. VERY glad I didn't pay full price, I would have been ticked. It was very dirty in the room, no fridge or microwave. Can't remember if it even had a coffee pot. Breakfast was not impressive. There's a good breakfast place across the parking lot. Pay more, stay somewhere else.

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Helpful?
Thank reblhrt
Kissimmee, United States
Reviewed 19 April 2016

Stay Away......Rooms smell of urine--bathroom wasn't clean. A lot of strange people staying here--felt very unsafe at night. 3rd floor is all smoking floor and they don't disclose that when you reserve the room. Staff is very rude.

Review collected in partnership with La Quinta
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Helpful?
Thank Stephanie C
Toronto, Canada
Reviewed 19 April 2016

--just drove home from south Florida to Toronto, Ontario. We had a pet (cat) and needed a pet-friendly hotel. La Quinta is pet-friendly which is awesome. --as far as the actual hotel, it is not what I would usually pick in a hotel outside of having the pet (cat), there is no fee for the pet as a lot of...

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Helpful?
Thank stantsy
Kissimmee, Florida
Reviewed 18 April 2016

This place is dump...We walked in to check in and a dog had taken a dump all over the lobby and someone had stepped in it and tracked it every where. The front desk girl was so rude. I made this reservation more than a week ago and asked for a high room and also let them know that I...

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Helpful?
Thank Stephanie C
LQMandarin M, General Manager at La Quinta Inn & Suites, responded to this review

Dear Stephanie C, I cannot apologize to you enough about the issues you experienced when staying with us. As a dog owner myself I would expect other owners to act with the respect in cleaning up after their pets as I do and it really troubles me that this was certainly not the case when you arrived. I have spoken...

Newburyport, Massachusetts
Reviewed 11 April 2016

We stayed here with our two small dogs for our 2nd night during our roadtrip. After spending our 1st night at a La Quinta Inn up in Richmond, VA which we found to be lacking, we were very please with the accommodations and service here. The room was very clean and comfortable. The complimentary breakfast adequate with very basic offering....

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Helpful?
Thank R D
Ottawa, Canada
Reviewed 8 April 2016 via mobile

We stayed a total of 5 nights over 2 weeks while our cat had daily radiation treatments for cancer. The room was very comfortable and clean but the main reason for our rating was the helpful, friendly staff. They did everything they could to meet our special needs, including making up the room while we were out at the clinic....

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Helpful?
Thank RossOttawa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
NEW! Flat-panel TVs with 30 channels of HD programming. Easy-access Plug-and-Play feature makes it simple to connect electronics.The La Quinta Inn & Suites Jacksonville Mandarin - San Jose features free high-speed Internet access and more! This newly renovated hotel is conveniently located off I-295 in the suburbs of Mandarin, just minutes from the Jacksonville Navy Air Station. Do not miss area attractions like the Museum of Science & History. Enjoy a variety of nearby restaurants, including a few within walking distance, and shopping at Avenues and Orange Park Malls. In just a short drive, reach Jacksonville Beach and the beaches of St. Augustine. The sports and entertainment venues of Alltel Stadium are only 10 miles. We are not far from Orange Park Medical Center and Baptist Hospital. For "Best in Class" service and amenities, come to the La Quinta Inn & Suites Jacksonville Mandarin - San Jose, where the fun begins with a delicious Free Bright Side BreakfastTM each morning in the lobby along with your copy of USA Today. All rooms have secure interior corridor entrances. Hotel services include a guest Laundry Facility and a 24-front desk with available fax/copy services. When you are ready to kick back, take a plunge in our sparkling outdoor pool or grab an energizing workout in the fitness center. ... more   less 

Additional Information about La Quinta Inn & Suites

Address: 3199 Hartley Road, Jacksonville, FL 32257
Region: United States > Florida > Jacksonville
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Jacksonville Mandarin
La Quinta Inn & Suites Jacksonville Mandarin Hotel Jacksonville
La Quinta Jacksonville
Mandarin Jacksonville
Jacksonville La Quinta
Jacksonville Mandarin
Hotel Style:
#10 Best Value Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites staff and other travellers.
3 questions
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Tampa, Florida

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Questions? Get answers from La Quinta Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Also offers handicap rooms, excellent!”
 of 5 bubbles MTW1942, 21 Feb 2017 | Read review
“Get a suite! Totally worth it!”
 of 5 bubbles newmexjags, 25 Jan 2017 | Read review
“Stay away from room 318 and check your locks before settling in”
 of 5 bubbles 481veronicah, 11 Jun 2016 | Read review
“See if the Ramada across the street is better”
 of 5 bubbles TWINVIKES, 1 Jun 2016 | Read review
“stay in an executive king if one is available”
 of 5 bubbles Thundarr357, 27 Apr 2016 | Read review
5 of 5